Lee Valley Cycles
Lee Valley Cycles is a bicycle repair shop located in Harlow, England. They specialize in repairing all types of bicycles and are dedicated to providing high-quality services to their customers. Lee Valley Cycles is a go-to destination for sports and hobbies enthusiasts who are looking for reliable and affordable bicycle repair services.
Introduction to Lee Valley Cycles
Lee Valley Cycles is a family-owned business that has been serving the Harlow community for over 25 years. The company was founded by a group of passionate cyclists who wanted to provide high-quality bike repair services and cycling gear to the local community. What makes Lee Valley Cycles unique is their commitment to providing personalized service to each customer, regardless of their experience level.Services & Products
At Lee Valley Cycles, customers can find a wide range of cycling products, including bikes, helmets, gloves, and other accessories. In addition, the company offers expert bike repair services, from simple tune-ups to complete overhauls. They also specialize in custom bike builds and can help customers create the perfect bike for their needs.Location
Lee Valley Cycles is located in the heart of Harlow, a bustling town in Essex, England. The area is home to many businesses, including shops, restaurants, and cafes. Customers can expect to experience a friendly and welcoming atmosphere when visiting Lee Valley Cycles. The shop is conveniently located near several public transportation options, including the Harlow Town train station, which is just a 10-minute walk away. Other nearby options include the Terminus Street bus stop and the Staple Tye shopping center.Benefits
What sets Lee Valley Cycles apart from other bicycle repair shops is their commitment to providing exceptional customer service. The staff are knowledgeable and friendly, and always take the time to listen to their customers' needs. In addition, the company offers competitive pricing and high-quality products, making them a great choice for cyclists of all levels.Good to Know
Customers should be aware that Lee Valley Cycles is closed on Sundays and Mondays. However, the shop is open from Tuesday to Saturday, and customers can also book appointments outside of regular business hours.Reviews
Customers rave about the personalized service they receive at Lee Valley Cycles. Reviews often mention the staff's expertise and attention to detail, as well as the high-quality products and competitive pricing. Overall, customers highly recommend this shop to anyone looking for a reliable and friendly bicycle repair shop in Harlow.Amenities
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bicycle stand -
tool kit
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air pump
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spare parts
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workbench
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repair manual
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specialty tools
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lubricant
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tire levers
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bike rack
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bike lock
FAQ
What types of bicycles do you specialize in repairing?
We specialize in repairing all types of bicycles including road bikes, mountain bikes, hybrid bikes, and more.How long does it usually take to complete a repair?
The time it takes to complete a repair depends on the extent of the damage and the availability of parts. We strive to complete repairs as quickly as possible without compromising quality.Do you offer any type of warranty or guarantee on repairs?
Yes, we offer a 30-day warranty on all repairs. If you experience any issues with the repairs we have made within 30 days, please bring your bike back to us and we will fix it free of charge.Are your technicians certified or trained in bicycle repair?
Yes, our technicians are highly trained and certified in bicycle repair. We ensure that all of our technicians have the necessary skills and knowledge to provide high-quality repairs.Can you provide an estimate for the cost of a repair before starting the work?
Yes, before starting any repair work, we provide a detailed estimate of the cost. This ensures that our customers are aware of the cost upfront and can make an informed decision regarding the repair.Reviews
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Dan Ricketts
So this review is long but explains why I wouldn't recommend you go to Lee Valley Cycles for servicing. I am all for supporting local business but enough is enough for me. In Jan 2021 I bought an orbea mx50 mountain bike. When I collected it from the store the headset was loose and the handle bars went wonky whilst I was riding the bike home. Not a great start but I put this down to the young lad helping in the shop who had perhaps not prepped the bike correctly. In Jan 2022 the bike suffered a major failure when the mech hanger snapped due to mud caused chain sucking ground conditions. This resulted in needing a new chain, rear mech and mech hanger. However on the first ride after taking it home the gears were skipping and it was then discovered that some sprockets on the cassette had teeth missing (lost in the mech damage). Cue a second visit to the shop in as many days for more work to replace the cassette which had gone unnoticed. Move forward to April 2023. Gears begin skipping again and chain comes off front crank. A visit to the shop reveals the chain has worn out and an admonishment from the owner "well if you don't look after it". If you ask my family I look after my bike a lot. So this time - new chain, another new cassette, new crank. I state that I think the derailleur is OK but if needed then it can also be replaced. Dave tells me he has a crank he can put on that is cheaper. Collect after 24 hours. First ride - gears are angrily skipping constantly and chain is off the cogs inside first 10 metres of riding. Any slight incline is unrideable. I contact the store to say I'll be back in 2 days when they reopen after the bank holiday. I arrive and am told to leave the bike there. No apology is offered for the inconvenience caused. I am told to return tomorrow. Tomorrow comes and I return 24 hours later to find my bike only just being looked at. The owner examines the bike and recreates the issue immediately, saying "hmmm I didn't think this crank was as worn as that" . It appears that I have been treated to a second hand, part-used component (which I was charged £40 for fitting). Whilst I did express worry about cost I didn't ask for second hand components. I am the told to come back in another 24 hours. By this point the bike has spent as many days in the last week in the shop as it has out of it. I arrive on the next day to be asked for the difference in price between the second hand and new sprocket. At least I wasn't asked for labour cost to fix a store made problem. Now I learn from getting a second opinion that derailleur is beyond reasonable use. All this when Dave was well aware from conversation with him that the bike is meant to be carrying me round a 300 mile bikepacking event in June 2023. I do think that those of us with cheaper bikes are nor treated with the same level of respect as those who ride the top end bikes.
22-05-2023
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jay carlin
22-05-2023
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Craig Carter
Excellent service. Explained the issue well. Well stocked and busy shop that means that it's a little tight for space.
29-04-2023
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T J
Wouldn’t bring my business anywhere else - very good, competitive prices; a wide range of stock; David is incredibly knowledgable and friendly and has fixed numerous issues with my bike with 0 complaints. Absolutely superb service. 10/10!
29-04-2023
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Cameron Govender
Brilliant service got my bike done quickly and professionally A*
29-04-2023
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Denis Coyle
Excellent. Helpful and knowledgeable. The repair I had carried out resulted in the smooth and satisfying travel of my chain across gears I didn't know I had. As a bonus I purchased two new tyres at as good a price as you'd find online. Two thumbs up
29-03-2023
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Jack Sutton
Rescued my with some new tyres on way to a race. Excellent service even helped my put them on. Highly recommend.
29-03-2023
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Roots to Wellbeing
Truly excellent shop and service. Dave is an amazing, community focused person and helps so many locally. I run a local charity and we have started a bicycle recycling scheme supporting many families locally with the support of Lee Valley Cycles. He gives great, sound, advice and has a great range of cycles, accessories and local knowledge as well as chairing Harlow Cycling club with a range of group rides. He really advocates cycling for mental, emotional and physical health and wellbeing. A bright spark ✨️ in a small Town ✨️
29-01-2023
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Roy Hardy
What a great shop. Friendly, brilliant fast service, competitively priced. Will recommend to anyone.
29-01-2023
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Dennis Tidy
I went to the shop when he wasn't busy and the attitude I was welcomed with was a bad start also every question I asked he grunted at me and kept smelling his fingers when I was talking. There isn't many bike shops in harlow n I think that's why they don't care about some customers as much as they should.
29-12-2022
