Leak Tracers Direct
Leak Tracers Direct is a company based in London, England that specializes in providing fire and water damage restoration services. They are equipped to handle emergency situations and offer a range of household services to their clients.
Introduction to Leak Tracers Direct
Leak Tracers Direct is a company founded with a mission to provide reliable and efficient Fire and Water Damage Restoration Services. The company has been in business for over a decade, and its team of professionals has gained extensive experience in handling Emergency Situations. What sets Leak Tracers Direct apart from other companies in the same industry is their focus on providing Household Services that are tailored to meet the unique needs of each customer.Services & Products
Leak Tracers Direct offers a range of services that include Fire Damage Restoration Services and Water Damage Restoration Services. Customers can also purchase Household Services, which include mold remediation, carpet cleaning, and air duct cleaning. The company's team of experts is trained to use the latest equipment and techniques to ensure that the job is done right the first time.Location
Leak Tracers Direct is located in Norbury, London, which is a vibrant and diverse area. The location is easily accessible by public transportation, with the nearest bus stop just a few steps away from the company's offices. The area is home to a variety of businesses, including restaurants, cafes, and shops. Customers can expect to experience a friendly and welcoming atmosphere when visiting Leak Tracers Direct.Benefits
Customers should choose Leak Tracers Direct because of their commitment to providing high-quality services that are tailored to meet their individual needs. The company's team of experts is available 24/7 to respond to Emergency Situations, and they use the latest equipment and techniques to ensure that the job is done right the first time. Leak Tracers Direct also offers competitive prices and a satisfaction guarantee to ensure that customers are completely satisfied with their services.Good to Know
Customers should be aware that Leak Tracers Direct is committed to providing environmentally friendly services. The company uses eco-friendly products and techniques whenever possible to minimize their impact on the environment.Reviews
Customers have praised Leak Tracers Direct for their prompt response times, professionalism, and attention to detail. Many customers have also commented on the company's competitive pricing and their commitment to customer satisfaction. Overall, customers have been extremely satisfied with the services provided by Leak Tracers Direct.Amenities
-
24-hour availability -
on-site assessment
-
water extraction
-
structural drying
-
dehumidification
-
sanitization
-
mold remediation
-
reconstruction
-
insurance claim assistance
FAQ
What kind of training and experience do your technicians have in fire damage restoration?
Our technicians are highly trained and experienced in fire damage restoration, with years of experience under their belts. They are equipped with the necessary skills and knowledge to assess and address fire damage in a household, as well as mitigate potential hazards and prevent further damage.Are you available 24/7 for emergency situations?
Yes, we are available 24/7 for emergency situations, including fire and water damage restoration. We understand that disaster can strike at any time and we are committed to providing prompt and efficient service to our customers in their time of need.What is your process for assessing and addressing water damage in a household?
Our process for assessing and addressing water damage in a household involves a thorough inspection of the affected area, including the extent of the damage, the source of the water, and any potential hazards. We then use specialized equipment and techniques to extract the water, dry the area, and restore any damage. Our goal is to ensure that your home is safe and secure, and that any water damage is mitigated as quickly and efficiently as possible.Can you provide references or examples of successful fire damage restoration projects you have completed in the past?
Yes, we would be happy to provide references or examples of successful fire damage restoration projects that we have completed in the past. We take pride in our work and are committed to providing high-quality service to our customers. We have a proven track record of success in fire and water damage restoration, and we are confident that we can meet your needs and exceed your expectations.Do you work with insurance companies to help customers file claims?
Yes, we work with insurance companies to help customers file claims for fire and water damage restoration services. We understand that dealing with insurance companies can be a daunting task, and we are committed to making the process as smooth and hassle-free as possible for our customers. We will work with you and your insurance company to ensure that you receive the coverage and compensation that you are entitled to.Reviews
-
Ellie Scott
Leak Tracers Direct were very helpful when I called for help with a drip I could hear behind kitchen cabinets with no obvious source. They traced the leak with the least disruption possible. They also explained the full process and that they could handle the insurance claim via All Property Claims and really put my mind at rest that it would all be fixed. The remedial work was all done well and reimbursement was made quickly at the end of the process. Communication between different parts of the business/contractors (eg contractors turned up expecting to strip out a floor that I had already told the office had been removed by the drying contractor) and with customers could be improved (I had to chase a few things) but overall I was very happy to not have to deal directly with the insurance company, happy with the remedial work that was done, and with the prompt reimbursement of costs. Services: Painting, Flooring, Water damage-related cleanup & repair
26-03-2023
-
Adam Sanders
Positive: Professionalism, Responsiveness Services: Flooring, Water damage-related cleanup & repair
26-03-2023
-
Laura Benjamin
My onboarding was appalling. The call with the surveyor who books the engineer was quite agressive, forcing me to decide where I think the leak was more likely to come from. I mean, if I knew, perhaps I wouldn’t require this service. He then put the phone down on me when mentioned he was confrontational. I will go elsewhere, not a great impression.
26-02-2023
-
chuks edu
Positive: Professionalism
26-01-2023
-
viejoclm09
very polite lady picking up calls, but they are very slow missing appointments and never reply when they promised to call you back. Terrible service.
26-09-2022
-
arjun thakker
Critical: Professionalism, Quality
26-09-2022
-
Tony Creeger
Services: Painting, Flooring, Water damage-related cleanup & repair
26-07-2022
-
Brendan Walker
They came highly recommended and we weren't disappointed. I was most impressed by their fast and efficient negotiations with loss adjusters. They don't just know how the insurance business works, they know the individual characters who work in it! The actual building works process itself was efficient, and well executed. No problems unaddressed, no calls unanswered. I'd work with them again, but seriously hope we don't have to :) Service: Water damage-related cleanup & repair
26-07-2022
-
James Melhuish
Leak Tracers Direct did a fantastic job of locating a leak in my property. It wasn't easy to find, but through a very methodical investigative process and the help of some handy infrared dye, they managed to find it.
26-05-2022
-
Jon Woodhead
The leak in our property required a lot of work, which frankly we would not have known how to deal with. All Property Claims made what could have been a very difficult process as painless as possible: from negotiations with the insurance company; detailing and planning the required works; and then carrying them out to a high standard. All in all a totally professional organisation aiming to get the best possible result for the client.
26-05-2022
