Le Boat UK

FAQ

Reviews

• 

  Adam Nicholson

  Overall holiday experience in Scotland was excellent, however the sour taste of the poor service at the end of our break by Anne and her counterpart was simply atrocious. The hidden extras and deceitfulness around the extortionate fuel bills are something to be VERY wary of. Very little information and explanation on the fuel usage, and then when we arrived back, despite not knowing who checked us in, the lady was adamant we were told, a complete lie. It then came to fruition that the fuel cost had increased due to the Ukraine/Russia conflict, without any prior communication to us. The customer service clearly roles down hill, as I never received a response from their after sales team either - hardly unsurprising! The boat, experience, scenery and even the weather was second to none. The ladies on check in and check out would prevent me from booking again. Be aware!!

  29-08-2022
• 

  Steve Biggs

  We had a very enjoyable week boating along the Thames from Benson, helped by lovely weather and some wonderful villages to stop at on the way. Particularly, Goring, Sonning and Pangbourne were beautiful with great walks and lovely pubs for a nice meal. The boat was showing it's age but had pretty much all the facilities we needed and although a 4-birth, it was just right for the two of us with 2 cabins and 2 bathrooms. The staff were very friendly and check-in was smooth and quick. There were, however, a few issues that need to be stated. The front cabin was supposed to be set up as a double bed but the insert piece of mattress had no support so couldn't be used leaving the 2 angled singles. The fridge seemed to have no temperature control; no matter what we set the knob to from 0 to max, things completely froze in the fridge so we had to take things like milk and butter out to thaw before using. Luckily the weather was good because one evening it rained for a while and we immediately noticed a rain leak through one of the fixed windows so had to put a towel under it. Fortunately, it didn't rain for long. When it did rain, the window wiper was somewhat ineffective as it only cleared the top half of it's sweep. We stopped for water once and realised that the hose supplied on the boat had a standard garden hose attachment that didn't fit on the water tap! I had to remove the attachment and hold the bare hose firmly up against the tap which was hard and from time to time I got sprayed with water! There were a number of contradictions in the pre-departure documentation, the main one being the booklet said you won't need to pump out during the week but the technician showing us over the boat said we should! So we stopped at a pump-out point only to be told that you need to get a pump-out card first (the technician didn't mention this). At this point I decided not to bother and it was fine not pumping out (there were only two of us after all and we made use public toilets where we could). Despite these issues, we had a great week and would certainly do it again but I hope Le Boat fix the rain leak in case it rains more next time!

  29-07-2022
• 

  Chris Hevey

  Bizarre. I just filled in a survey about the booking experience and Le Boat redirected me here so I could write a review. Can’t really do that until I’ve actually been on the boat, can I? So far not impressed with the hidden extra charges though - added about £4-500 to a £1500 headline price. Naughty.

  29-07-2022
• 

  Billie Jean Vogel

  Easy to book

  29-07-2022
• 

  David Coons

  29-07-2022
• 

  CRAMER David

  29-06-2022
• 

  Graeme Smith

  29-06-2022
• 

  Matthew Denette

  Booking for a group of friends. LeBoat was terrific at responding to the many questions about the boat, the region, and assisting with early preparations.

  29-05-2022
• 

  Rebecca Pulman

  29-05-2022
• 

  Mr Ganges

  29-05-2022