Lauriem Complete Care Ltd
Lauriem Complete Care Ltd is a company based in Aylesford, England that specializes in providing Home Help Service Agencies and Household Services. Their office is located at Suite B, Cobdown House, London Rd, Ditton, Aylesford ME20 6DQ, United Kingdom.
Introduction to Lauriem Complete Care Ltd
Lauriem Complete Care Ltd is a home help service agency based in Aylesford, England. The company was established with the goal of providing high-quality household services to those who need them most. What sets Lauriem Complete Care Ltd apart from other home help service agencies is its commitment to providing personalized care to each and every client.Services & products
Lauriem Complete Care Ltd offers a wide range of services to meet the needs of its clients. These services include house cleaning, laundry, grocery shopping, meal preparation, and companionship. The company also provides specialized care for clients with specific needs, such as those with disabilities or chronic illnesses.Location
Lauriem Complete Care Ltd is located in Ditton, a town in Aylesford, England. Ditton is a quiet residential area with a variety of local businesses, including shops, restaurants, and cafes. The town is easily accessible by public transportation, with the nearest bus stop just a short walk from the company's offices. The three closest public transportation options to Lauriem Complete Care Ltd are the Ditton Corner Bus Stop (0.1 miles), the A20 Bus Stop (0.2 miles), and the New Hythe Train Station (1.1 miles).Benefits
Customers should choose Lauriem Complete Care Ltd because of the company's commitment to providing personalized care to each and every client. The company's staff members are highly trained and experienced in providing household services, and they are dedicated to ensuring that clients receive the care they need to live comfortably and independently in their own homes.Good to know
Customers should be aware that Lauriem Complete Care Ltd requires all staff members to undergo extensive background checks and training before they begin working with clients. This ensures that clients receive the highest level of care and that their safety and well-being are always a top priority.Reviews
Customers rave about the high level of care and attention they receive from Lauriem Complete Care Ltd. Many clients appreciate the personalized care they receive and the company's commitment to meeting their individual needs. Overall, Lauriem Complete Care Ltd has received consistently positive reviews for its excellent service and dedication to client satisfaction.Amenities
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background check -
insurance
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online booking
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cleaning supplies
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eco-friendly products
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flexible scheduling
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home safety evaluation
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personalized services
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certified staff
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emergency services
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experienced staff
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licensed staff
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bonded staff
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background verification
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quality assurance
FAQ
What types of household services do you offer?
We offer a variety of household services including cleaning, laundry, ironing, gardening, pet care, and more. Our services are tailored to meet the individual needs of our clients.Are your employees licensed and insured?
Yes, all of our employees are licensed and insured. We believe in providing high-quality services and ensuring the safety and security of our clients.What is your pricing model for home help services?
Our pricing model is based on the specific services requested and the frequency of service. We offer competitive rates and are transparent about our pricing. We also provide free quotes to our clients.Do you offer a satisfaction guarantee for your services?
Yes, we offer a satisfaction guarantee for all of our services. If for any reason our clients are not satisfied with our services, we will do everything we can to make it right.How do you handle scheduling and cancellations for home help services?
We work with our clients to schedule services at a time that is convenient for them. If a cancellation is necessary, we ask that our clients give us at least 24 hours notice. We understand that things come up unexpectedly, and we will do our best to accommodate any changes to the schedule.Reviews
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Natalie Gaskin
They Have been supplying care for My dad for over 20 years And Supplying care for me For under a month. After I had trouble With another care Company I changed to lauriem and was the best decision I made. Amazing group of Carers. They Will do absolutely anything they can to go above and beyond for both myself and My father. They even take the time to have a Chat with you. Also Dog friendly which is a massive Bonus for us. Thank you xx
28-05-2023
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Jon Sayer
Laureum have been providing care for my mother since 2019. The care package was originally set for 2 visits/day but after a series of falls, the package was extended to 4 visits/day. I don’t know how we would have coped without the professionalism and kindness of all of her carers. Their daily visits are something my mother looks forward to. We feel very fortunate that Laureum are looking after my 93 year old mother.
18-06-2022
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S B
Awful awful company. They absolutely should lose their KCC contract. From day one we had issues with them. Lots of complaints to social services about the complete lack of care given over almost a two year period. Lots of promises of improvements from management that never lasted more than a few days. I’ve watched carers on CCTV that we’re supposed to be on 30 minute calls in and out in 14 minutes, 7 minutes of which was spent looking at their phone. Fresh food was ordered weekly by me and constantly not used properly and left to go rotten in the fridge and then not disposed of, this was a regular complaint. Photos attached is three weeks worth of salad not even used and left to go rotten. Excuse after excuse given by management. All they wanted to cook was Microwave meals, quick and easy. We discovered medication not issued. Another complaint to social services. Management concocted a story that it was refused. Funny how this was never mentioned to us at the time and there was no record of refusal in the attendance book, just made up by the management as they know it would be hard to disprove. Carers seen in the property not wearing masks or gloves etc during the height of COVID. Surprise surprise my elderly mother who was housebound tested positive. Despite it being on the care plan, carers failed to change clothing (underwear) daily and my elderly mother was left in the same clothes for days. Thankfully we don’t have to use them anymore. They aren’t even worth one star. If you get a choice don’t go with Lauriem they provide a very substandard level of care. I think a lot of the 5 star reviews are staff by the looks of the names.
18-06-2022
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Jon French
This company’s carer’s are for the most part excellent, however the office staff are awful. It would help if they stopped lying when speaking to service users, and their families , and making impossible demands on their carers when booking them in for calls e.g. booking a carer in for a 45 minute, and then 15 minutes later book them to start the next call, which is a 20 minute car drive. Absolutely disgusting. If I had my way Lauriem would have their Social Services contact taken off them, and all the office staff should be sacked. All the management of this company care about is lining their own pockets at the expense of the most vulnerable people in society, and they couldn’t care less about the people that they are supposed to be providing a service to.
18-06-2021
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Joanna
18-06-2018
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respect
I recommend Beata for any service she's brilliant and she's very helpful thank you so much for your service!!
18-06-2018
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sylwester czechrowski
Perfect costumer service,lovely communications from office ,and great workplace Highly Recommend Beata as manager
18-06-2018
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KATARZYNA KONOPKA
Verry happy with the services. Brilliant communication. I would recommend agent Beata. Thank you
18-06-2018
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Ajja Cze
18-06-2018
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Anna Łukaszuk
18-06-2018
