Lapis Care
Lapis Care is a healthcare and medicine company based in Southampton, England. They specialize in providing top-quality care services through their nurses' agencies and care agencies. Lapis Care is committed to ensuring that their clients receive the best possible care and support.
Introduction to Lapis Care
Lapis Care is a healthcare agency that provides exceptional care and support to patients. Founded in Southampton, UK, the company has a long-standing reputation in the industry for quality care and professionalism. The company's mission is to provide personalized care services that meet the unique needs of each patient. What makes Lapis Care unique is the company's commitment to delivering compassionate care that goes beyond just meeting the patient's medical needs.Services & Products
Lapis Care offers a range of services to patients, including nursing care, palliative care, dementia care, and end-of-life care. The company employs highly skilled and trained professionals who provide personalized care services to patients in their homes or in care facilities. Additionally, Lapis Care provides specialized training to its staff to ensure that they deliver the highest quality care to patients.Location
Lapis Care is located in Shedfield, Southampton, UK. The area is known for its peaceful ambiance and beautiful countryside. The surrounding area is primarily residential, with a few local businesses and shops nearby. There are several public transportation options available near Lapis Care, including the Shedfield Bus Stop (0.2 miles), the Botley Train Station (3.6 miles), and the Hedge End Train Station (4.5 miles).Benefits
Customers should choose Lapis Care because of the company's commitment to providing personalized care services that meet the unique needs of each patient. The company employs highly skilled and trained professionals who are passionate about delivering compassionate care. Lapis Care is also known for its excellent customer service and professionalism.Good to know
Customers should be aware that Lapis Care is a reputable healthcare agency that is committed to providing the highest quality care services to patients. The company has a strict hiring process to ensure that only the most qualified and skilled professionals are employed. Additionally, Lapis Care is fully insured and regulated by the Care Quality Commission (CQC).Reviews
Customers have praised Lapis Care for its exceptional care services and professionalism. Patients have reported feeling comfortable and well-cared for by the staff. One customer stated, "Lapis Care provided excellent care services to my mother during her final days. The staff were compassionate and professional, and I am grateful for their support during this difficult time."Amenities
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24-hour care -
home visits
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private nursing
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respite care
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companionship
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care planning
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medication administration
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personal care
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mobility assistance
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domestic assistance
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shopping assistance
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meal preparation
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social support
FAQ
What types of services do you offer, and what is the quality of care provided by your agency?
At Lapis Care, we offer a range of services including personal care, companionship, and support with day-to-day activities. Our agency provides high-quality care that is tailored to meet the individual needs and preferences of our clients. We strive to ensure that our clients receive the best possible care and support to help them maintain their independence and quality of life.How do you select and train your healthcare professionals, and what qualifications and experience do they have?
We carefully select and train our healthcare professionals to ensure that they have the necessary skills, experience, and qualifications to provide high-quality care. All of our staff go through a rigorous recruitment process, which includes background checks and interviews. Our healthcare professionals receive regular training and updates to ensure that their skills and knowledge are up-to-date and in line with current best practices.What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?
We take great care in matching our caregivers to our clients. We consider factors such as the client's needs, preferences, and personality when selecting a caregiver. We also take into account the caregiver's skills, experience, and personality to ensure compatibility. We strive to build trust between our clients and caregivers by promoting open communication, respect, and empathy.What is your pricing structure, and are there any hidden fees or costs I should be aware of?
Our pricing structure is transparent and straightforward. We offer competitive rates for our services, and there are no hidden fees or costs. We provide a detailed breakdown of all costs in our service agreements, so you can be sure of what you are paying for.How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?
At Lapis Care, we take complaints, issues, and emergencies very seriously. We have a clear process in place to handle these situations promptly and effectively. Our staff is trained to respond to emergencies quickly and appropriately. We provide ongoing support to our clients and their families to ensure that they receive the best possible care and support. If you have any issues or concerns, we encourage you to speak to us so that we can work together to find a solution.Reviews
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Bex Bowers
So happy with mums care with these guys. They have become part of the family and mum trusts them implicitly. Cant reccomend them enough
29-05-2022
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Fiona Schultz
Rarely have I come across such a caring organisation. They truly go above and beyond and I mean this most sincerely. Without their support my father would not be able to stay independent and remain in his own home and I am always 100% confident that my father is being well looked after and his well-being is at the forefront of all they do in support of his care.
29-05-2021
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joanne holman
I have worked at Lapis Care for nearly 3 years. My experience has been highly positive and I feel if you want to work in domiciliary care this is the place to be. They have worked hard to produce a robust and informative induction package so staff feel welcomed and supported. Benefits include contracted hours so you get paid per shift not per client. You are positively encouraged to develop professionally, with support through NVQ level 2 and 3 available. Lapis is owned and managed by two nurses whose vision right from the start has been to change the face of domiciliary care and provide the best service. We get to know our clients really well and everything is person centered. On a Friday the management get in their cars and deliver fish and chips to any client that wants them. They are also prepared to roll up their sleeves and muck in if needed. If you are facing a difficulty like illness or bereavement the support is unstinting. I have loved my time and am only leaving to pursue a different career path. It's a team effort we all support each other, everyone's effort is acknowledged and appreciated. It has been tough through coronavirus and lockdown but we have got each other through. I wish them every future success.
29-05-2021
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Gemma Burgess
I worked for lapis care for 2 years and with there support i gained a level 3 in health and social care i have since moved on and im currently working in a care home but what a wonderful company lapis is they were so supportive and helped me to gain my confidence so much so that i had the courage to move on but couldnt have done that with out them beliveing in me. I feel so grateful to them all staff are amazing and client are well carered for and every works well togetger .thank you to everyone at lapis are and i will always keep in touch with them all amaxing care company what a wonderful lapis family you all are . Keep safe and well . Gemma dawkins
29-05-2021
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Kate Hawkins
I have worked as a Carer for Lapis since they very first set out on their journey in the Healthcare field over 5 years ago now and what an incredible journey it has been! I have been so fortunate to have been able to witness how Lapis has blossomed from when I first started to now! Lapis is not just any old care agency in my opinion, they are the epitome of the word CARE agency, as they lead by example, they’re constantly thinking outside of the box on many things and they genuinely do care about both staff and clients! The wonderful managers and senior members of staff are always on hand to give advice, to actively listen or to jump in to help in anyway that they can and no problem is ever too big, there is always a solution at Lapis! I have worked with various different care agencies over the years, but Lapis is undoubtedly one of the best companies that I have ever worked for and I do not feel like I am just working for a company, I feel like I am working with a group of people who have become like a second family to me!
29-05-2021
