City Halls & Town Halls

Lancaster City Council

Lancaster City Council is a public sector organization located in Lancaster, England. They operate City Halls and Town Halls, providing essential services to the local community. Their focus is on improving the quality of life for citizens and promoting a thriving society.

Introduction to Lancaster City Council

Lancaster City Council is a local government body located in Lancaster, England. It was established to provide services to the community and manage the public sector. The council has a long history of serving the people of Lancaster and is committed to maintaining the city's unique character and charm.

Services & products

Lancaster City Council offers a range of services to the public, including waste management, housing, and leisure services. They also provide various permits and licenses, such as parking permits and dog licenses. Customers can access these services online, over the phone, or in person at the council offices.

Location

Lancaster City Council is located in the heart of Lancaster, on Dalton Square. The area is home to many businesses, including shops, restaurants, and cafes. Visitors can also enjoy historic landmarks, such as Lancaster Castle and the Ashton Memorial. The council offices are conveniently located near several public transportation options, including the Lancaster Train Station, the Lancaster Bus Station, and the Lancaster Park and Ride.

Benefits

Customers should choose Lancaster City Council for their commitment to providing high-quality services to the community. The council is dedicated to improving the lives of its residents and ensuring that the city remains a great place to live and work. They also have a strong focus on sustainability and are working to reduce their environmental impact.

Good to know

Customers should be aware that some services may require additional fees or documentation. It is important to check the council's website or contact them directly for more information.

Reviews

Customers have praised Lancaster City Council for their helpful staff, efficient services, and commitment to sustainability. Many have also noted the council's efforts to preserve the city's history and cultural heritage.

Amenities

parking
wheelchair accessibility
meeting room
public records
voting booth
lobby
office hours
clerk
tax collection
licensing
permits
public notices
community events

FAQ

What are the standard services provided by your City Hall or Town Hall?

Our Lancaster City Council provides a range of services, including but not limited to:
- Waste and recycling collection and management
- Council tax and benefits administration
- Planning and building control
- Housing services
- Parks and open spaces maintenance
- Licensing and permits
- Community safety
- Parking services

How can I access the services provided by the City Hall or Town Hall?

There are various ways to access our services. You can visit our Town Hall on Dalton Square during our opening hours, which are Monday to Friday from 8:30am to 5pm. You can also access some of our services online via our website, or by calling us on our customer service number.

What is the process to obtain permits or licenses from the City Hall or Town Hall?

The process to obtain permits or licenses may vary depending on the type of permit or license you require. However, generally, you can apply online via our website or by visiting our Town Hall in person. Each application will be reviewed and assessed based on its individual circumstances.

How do I report a problem or concern to the City Hall or Town Hall?

If you have a problem or concern, you can report it to us via our website or by calling our customer service number. Alternatively, you can visit our Town Hall in person and speak to a member of staff. We will do our best to address your concerns and find a solution.

How does the City Hall or Town Hall involve the community in decision-making processes?

We believe in engaging with our community and involving them in decision-making processes. We have various methods of doing so, including:
- Public consultations
- Community forums and meetings
- Social media engagement
- Feedback forms and surveys
- Partnerships with local organizations and groups
We value the opinions and feedback of our community and strive to make decisions that benefit everyone.

Reviews

Денис Остапенко

Due to the wireless transaction fault in the RinGo parking device near the Castle, I got the PCN. Any signs that the wireless payment is not working. Awful experience I got in this city!

26-03-2023
nicholas goulden

26-09-2022
darren brennand

26-05-2022
Mila Eve

I have noticed that there are hardly any bins please explain why? do you really want everyone to put litter on the floor

26-05-2022
John Crawshaw

My grandad used to wind the clock on top of the council building he was the bearer there

26-05-2022
Afrim Skenderaj

26-05-2020
Joanna Gutowska

What a rude employee. I phoned them ask for help and employee was so unhelpful.

26-05-2020
Daniel Woo

26-05-2020
Barry Barrington

I phoned the Town Hall regarding my Recycle boxes not being emptied today Sept 16th the Customer service assistant would not take my name address or phone number HOW DO THE COLLECTORS KNOW WHERE TO COME ???

26-05-2020
Leroy Cookson

26-05-2020