Bed Shops

Lancaster Bed Company

Lancaster Bed Company is a leading provider of high-quality beds and furniture in Lancaster, England. With a focus on exceptional customer service and interior design expertise, the company offers a wide range of products to suit any style and budget. As one of the top bed shops in the area, Lancaster Bed Company is committed to helping customers create the perfect home environment. Whether you're looking for a new bed, mattress, or other furniture, the team at Lancaster Bed Company is here to help.

Introduction to Lancaster Bed Company

Lancaster Bed Company is a family-owned business that has been providing high-quality beds and furniture to customers for over 50 years. The company prides itself on their dedication to providing exceptional customer service and offering a wide range of products to meet the needs of any customer. What makes this company unique is their commitment to sustainability, using only locally sourced materials and supporting local artisans.

Services & Products

Lancaster Bed Company offers a variety of products including beds, mattresses, bedroom furniture, and interior design services. Customers can choose from a range of styles and materials, including sustainable and eco-friendly options. Additionally, the company offers bespoke design services, allowing customers to create a truly unique piece of furniture that fits their specific needs.

Location

Located in the heart of Lancaster, the Lancaster Bed Company is surrounded by a variety of independent shops, cafes, and restaurants. The area is known for its historic architecture and vibrant arts scene. The closest public transportation options include the Lancaster Bus Station (0.2 miles), Lancaster Train Station (0.5 miles), and the Lancaster University Bus Stop (3.2 miles).

Benefits

Customers should choose Lancaster Bed Company for their commitment to sustainability, exceptional customer service, and wide range of products. The company offers a unique combination of bespoke design services and environmentally conscious materials that sets them apart from other bed shops and furniture stores.

Good to Know

Customers should be aware that Lancaster Bed Company is closed on Sundays and bank holidays.

Reviews

Customers rave about the quality of the products and the exceptional customer service they receive at Lancaster Bed Company. Many customers appreciate the company's commitment to sustainability and locally sourced materials. Overall, customers are consistently impressed with the unique and high-quality products offered by the company.

Amenities

in-store pickup
virtual consultation
customization options
financing options
delivery tracking
sleep trial
warranty
aftercare service

FAQ

What is the range of beds and mattresses you offer?

At Lancaster Bed Company, we offer a wide range of beds and mattresses to suit various budgets and preferences. Our collection includes everything from affordable, basic models to high-end, luxury beds with advanced features. We also offer a variety of mattress types, including memory foam, pocket sprung, and hybrid models, each designed to provide exceptional comfort and support. With so many options to choose from, we're confident that we can help you find the perfect bed or mattress for your needs.

Do you offer any guarantees or warranties on your products?

Yes, we offer guarantees and warranties on all of our products to give our customers peace of mind. Our guarantees vary depending on the product, but most of our beds come with a minimum one-year warranty, while our mattresses come with a five to ten-year warranty. If you experience any issues with your purchase, simply contact our customer service team, and we'll work with you to resolve the problem as quickly as possible.

Can you provide any recommendations or guidance on choosing the right bed for my needs?

Of course! At Lancaster Bed Company, we have a team of expert salespeople who are always available to provide guidance and advice on choosing the right bed for your needs. We'll take the time to understand your preferences, sleeping habits, and any health concerns you may have to help you find the perfect bed for your unique needs. We also encourage our customers to try out our beds in-store to get a feel for the different options and find the perfect fit.

What is your delivery process, and what are the associated costs?

We offer a delivery service for our products, with delivery costs varying depending on the distance from our store and the size of the item. Our delivery team will contact you to schedule a delivery time that works for you and will keep you updated on the status of your delivery. We also offer an assembly service for an additional fee, so you can have your new bed or mattress set up and ready to use in no time.

Do you offer any financing or payment plans for larger purchases?

Yes, we offer financing and payment plans to help make larger purchases more affordable for our customers. We work with a third-party financing provider to offer a range of payment options, including interest-free financing for up to 12 months. We can help you find the

Reviews

Amanda Gregory

Omg what a bunch of cowboys the bed arrived nothing like the picture. Head board was not what I ordered but was called a liar also it was broken and couldn't fixed it to the bed and the wooden bits were also damaged. Foot plate was missing at the bottom of the bed The base as now broken. They still refuse to help or replace the bed and said I will have to pay extra They think it is acceptable to rip customer s off Not happy

29-05-2022
Andrew Whitehead

Not a big place but what they have is great value for money

29-05-2022
Angharad Hughes

Absolutely fantastic company and customer service. I order my bed and mattress about 8 days ago. I was told delivery was between 5-7 working days and they did not disappoint. There was an issue with a broken down vehicle on the original date, but then they delivered it on a Sunday to compensate, also within the time frame they promised. The gentleman who delivered was lovely and helped as best he could. Great customer service. And the bed itself is amazing. Comfy, beautiful and amazing quality. I would have no doubt about recommending this company. I hardly ever write a review so for me they have genuinely be amazing. Thank you guys. 😊😊

29-05-2021
Pete Kemp

My new bed got delivered today , i love it , amazing quality and delivery drivers were so helpful

29-05-2021
Ieva Ciklauri

Very disappointed in quality and sellers responsibility send it wrong footboard in one month haven't replaced bed broken after 3 days of use. mattress sprungs popping aut awoid very disappointed

29-05-2021
muhammad naeem

My experience with this company was excellent.I had a problem with the delivery and they sorted it out for me. Very good service

29-05-2021
arifa rafi

Incredibly comfy mattress. Customer service was superb too and delivery staff excellent. The mattress is absolutely fabulous.

29-05-2021
Deborah Cogan

I ordered a Mattress with Bed Mattress Store a few months ago. Transaction was flawless but when it was delivered it had some type of oil stain on the corner that covered about 4-5inches. I informed them and they said they would send a new mattress and collect the old one. I heard nothing for weeks then late at night I got a email informing me collection was the next morning. There wasn't enough notice as I'm disabled and now the hospitals are seeing patients face to face I had to attend my appt. I informed them and let them know my disappointment. Then I didn't hear anything for weeks, they contacted me again late at night saying collection was the next day. We went back and forth like this for a long time. This week 11thOct 20, I was told the courier would collect Friday/Sat or Monday. Brilliant I thought at least some notice. I informed them I was not in on the Sat. The same day I had my email from Bed Mattress store I received a call from the driver for the courier company to inform me he was 10 mins from my house! I had to miss my GP appt as I was about to leave my house. They arrived on the Wed! The communication was poor,incompetent and disappointing. Not once was I offered compensation or a apology! What should have been a seamless transaction became extremely stressful.

29-05-2021
Wasay Khan

a very good mattress and good customer services. Website was easy to use, delivery went fine. Great prices Highly recommended

29-05-2021
Wealth Principles

It was easy to use the website and I selected a 2 Drawer Double Divan Base with a Cushion Top Mattress. I received a confirmation email from bedmattressstore.co.uk saying I would be contacted by their chosen delivery company Panther Logistics who phoned me after a few days and gave me a delivery date a week ahead. The delivery by Panther was fantastic - they gave tracking information, phoned just before they arrived, delivered the bed to the room of my choice, built it and removed the packaging. The bed itself is very comfortable so I am very happy with my purchase. So long as you are not in a great rush this is a great place to buy a bed

29-05-2021