Kronos Audio Visual
Kronos Audio Visual is a leading home audio store in England. They offer a wide range of high-quality electronics for the ultimate listening experience. With their expertise in audio visual technology, Kronos Audio Visual is committed to providing their customers with the best products and services.
Introduction to Kronos Audio Visual
Kronos Audio Visual is a company that specializes in providing exceptional audio and visual services to customers. They have been in business for over ten years and have a team of experts who are passionate about providing the best possible experience for their clients. What makes Kronos Audio Visual unique is their commitment to staying up-to-date with the latest technology in the industry, ensuring that they always offer the best and most innovative solutions to their customers.Services & Products
Kronos Audio Visual offers a wide range of services, including home audio installation, home theater design, and custom electronics installation. They also offer a variety of products, such as speakers, amplifiers, and projectors, to enhance the audio and visual experience in any home.Location
Kronos Audio Visual is located in Haywards Heath, England, in the Stanbridge Park area. The area is known for its beautiful countryside and picturesque landscapes. There are several other businesses in the area, including restaurants, shops, and other home audio stores. The closest public transportation options are the Staplefield bus stop (0.5 miles away), the Haywards Heath train station (3.5 miles away), and the Three Bridges train station (4 miles away).Benefits
Customers should choose Kronos Audio Visual because they offer a level of expertise and customer service that is unmatched in the industry. They take the time to understand their clients' needs and preferences, and work closely with them to create a customized solution that meets their unique requirements. Additionally, Kronos Audio Visual uses only the highest quality products and technology, ensuring that their clients receive the best possible experience.Good to know
Customers should be aware that Kronos Audio Visual is committed to providing a safe and healthy environment for their clients and employees. They follow all COVID-19 safety guidelines and protocols, and take additional measures to ensure the safety of everyone who visits their location.Reviews
Customers rave about the exceptional service and expertise provided by Kronos Audio Visual. They report that the team is knowledgeable, friendly, and always willing to go above and beyond to ensure that their clients are satisfied. Many customers also note the high quality of the products and technology used by Kronos Audio Visual, and how they have enhanced their audio and visual experience at home.Amenities
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online ordering
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in-store pickup
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gift cards
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financing
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bluetooth compatibility
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wi-fi compatibility
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remote control
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multi-room audio
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home theater system
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surround sound system
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home automation system
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outdoor audio system
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audio cables
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audio connectors
FAQ
What brands of home audio products do you carry and are they all new or do you also sell refurbished items?
At Kronos Audio Visual, we carry a variety of brands for our home audio products including Bose, Sonos, Denon, and more. All of our products are brand new and we do not sell refurbished items.Do you offer any installation or setup services for the products you sell?
Yes, we offer installation and setup services for the products we sell. Our team of professionals can help you set up your new home audio system and ensure it is working properly.What is your return policy in case I am not satisfied with the product I purchased?
If you are not satisfied with your purchase, we offer a 30-day return policy. You may return the product for a full refund or exchange it for another product.Are there any warranties or guarantees on the products you sell? If so, what do they cover and for how long?
Yes, all of our products come with a manufacturer's warranty. The length and coverage of the warranty varies depending on the brand and product. We can provide you with more information on the specific warranty for the product you are interested in.Do you have any financing or payment plan options available for larger purchases?
Yes, we offer financing options through our partner companies. This allows you to make larger purchases and pay for them over time with affordable monthly payments. We can provide you with more information on our financing options and help you find the best plan for your needs.Reviews
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David S
Faulty product and refusal of refund. It seems as though this is a common issue with Kronos so best to avoid buying anything from here.
29-04-2023 -
Robert Manasseh
Ordered a Technics SL-1200G, had to wait a couple of weeks due to being shipped from Japan. Was contacted personally by Andy and all was explained. Turntable arrived today (Sunday). Absolutely superb service and communication. Will definitely use Kronos again.
29-03-2023 -
Saurabh Gupta
Worst company ever to deal with. Ordered a speaker but never got a delivery confirmation date. Called them several times to confirm delivery date but they never answer the phone. I had to order speakers from another company due to delays from them. Finally received the speaker 10 days later. Since then I'm trying to return the product but they never replied to emails and phone calls. 2 months on now someone finally answered call stating your order is out of 14 days return period and hung up the phone on me. I'm calling again since but they are not answering again!
29-06-2022 -
Sally Bembridge
Specifically asked if they could deliver to Greece by the Wednesday said they would spent my whole holiday chasing them for answers finally arrived in the UK 1week and 1 day later 😡😣
29-05-2022 -
minesh patel
I listen to a turnable combination from Orgin Live and i have to say it blew me away. Cannot wait to get it now! Andy and Richard know there stuff and I have to say I listened to track after track and couldn't stop smiling
29-05-2022 -
NB14
I can’t thank Andy enough for helping me purchase the Wharfedale Linton Heritage, I had been searching for the right product for some time now and visited other shops to try them, when I came across KronosAv on a Sunday I instantly messaged them and in an instant I had a reply to help me with my queries. Andy was just so helpful and accommodating to me as a new audiophile it was a Sunday out of work hours(I feel bad)but Andy didn’t even hesitate to help and you can feel there’s sincerely there. The process of ordering was just so smooth and you can feel that they are honest. Is like a personal shopper through online, and I didn’t even been to their shop. The Product speak for itself but the most important thing is the support you get from the service which makes you decide completely. the same day Andy messaged me about my product is out for delivery instantly knock on the door and there it was. :) Thanks Andy KronosAv
29-05-2022 -
Marcus
Richard has a wealth of experience, second to none, he just lets the equipment sell itself... Not pushy, never any pressure.. Fair prices on the most fantastic kit.... in over 40 years I have rarely encountered professionalism close to this.... Highly recommended
29-05-2022 -
Andy
29-05-2022 -
Andy Hoare
Super helpful and top quality audio visual equipment. Listening room available.
29-05-2022 -
Chris Maddy
Edited update. Following this review Kronos Audio Visual did get in touch with me who appeared to be quite dismayed and taken back by the negative review that I had posted. They explained that they had instructed their distributor to dispatch the item upon receipt of the order and that the fact I had not received it was frustrating for them too. In their defence they did issue a full refund and apologised for what had happened. I will accept that they are a legitimate company and once I had their attention they resolved the matter professionally. I only wish that they had monitored their emails more closely then this matter could have been resolved sooner. Thank you for the refund. Updated to 3 stars. Original Review. Not really sure what’s going on here, I ordered an item from them back at the start of September. After the initial sale acknowledgment email I to date have received nothing further. Numerous emails have been sent asking for an update on my order, to which I have had no response other than the standard do not reply verification that my email has been received. When I phone all I get is an answering machine. The fact it has been over a month since the order was placed and paid for and I haven’t received a single update, even when requested is appalling. Quite simply mark and avoid and buy elsewhere. Please can I have my money back so that I may purchase the item from a more legitimate and reputable retailer. Unfortunately I wasn’t able to give no stars so I had to give it the 1 star review to post this plus my bank have been notified who will be in touch to dispute the transaction 😡
29-05-2022