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Copier Repair Services

KRL GROUP LTD

KRL Group Ltd is a UK-based company that specializes in Copier Repair Services, IT, and E-Commerce. With a focus on providing top-notch services, KRL Group Ltd is committed to delivering exceptional results to its clients. The company is located in Kingston upon Hull, England, and is dedicated to providing reliable and efficient solutions to its customers. Whether you need copier repair services or IT and E-Commerce solutions, KRL Group Ltd is the company to trust.

Introduction to KRL GROUP LTD

KRL GROUP LTD is a company based in Kingston upon Hull, England that specializes in providing Copier Repair Services and IT & E-Commerce solutions. The company was founded with the purpose of offering quality services to businesses and individuals in need of these services. What makes KRL GROUP LTD unique is their commitment to customer satisfaction and their skilled team of professionals who have a wealth of experience in the industry.

Services & products

KRL GROUP LTD offers a range of services to its customers including Copier Repair Services and IT & E-Commerce solutions. Customers can purchase copier repair services for their broken copiers or choose to hire the company for IT and E-Commerce solutions for their businesses. The company's IT & E-Commerce solutions include website design and development, e-commerce website development, and website maintenance services.

Location

KRL GROUP LTD is located in Billwin House, Malmo Rd, Hull HU7 0YF, United Kingdom. The area is home to various businesses and is a bustling commercial hub. Customers can expect to find a range of businesses in the area including cafes, restaurants, and shops. The area is well-connected with public transportation options such as buses and trains. The three closest public transportation options are the Malmo Road Bus Stop (0.1 miles), the Hull Paragon Interchange Train Station (3.1 miles), and the Hull Station Bus Stop (3.2 miles).

Benefits

Customers should choose KRL GROUP LTD because of their commitment to customer satisfaction and their experienced team of professionals. The company provides high-quality services at affordable prices, making them a great choice for businesses and individuals in need of copier repair services or IT & E-Commerce solutions. The company also offers exceptional customer service and support, ensuring that customers are satisfied with their services.

Good to know

Customers should be aware that KRL GROUP LTD only offers Copier Repair Services and IT & E-Commerce solutions. Additionally, the company requires customers to make appointments for their services in advance.

Reviews

Customers have praised KRL GROUP LTD for their exceptional customer service and support. They have also commended the company's skilled team of professionals who have provided them with high-quality services. Overall, customers have had positive experiences with the company and would recommend their services to others.

Amenities

  • amenity
    wi-fi
  • amenity
    printer
  • amenity
    scanner
  • amenity
    copier
  • amenity
    networking
  • amenity
    security
  • amenity
    maintenance
  • amenity
    repair
  • amenity
    troubleshooting
  • amenity
    installation
  • amenity
    upgrades
  • amenity
    training
  • amenity
    consulting

FAQ

What is your experience in repairing copiers?

We have extensive experience in repairing copiers. Our team of technicians is highly skilled and trained to handle all types of copier repairs, including both hardware and software issues. We have been providing copier repair services for many years and have a long list of satisfied customers.

Do you offer a warranty or guarantee for your repair services?

Yes, we offer a warranty on all our repair services. We stand behind our work and want our customers to feel confident in the quality of our repairs. If any issues arise after a repair, we will address them promptly and make sure our customers are satisfied.

What is your turnaround time for repairs?

Our turnaround time for repairs varies depending on the specific issue and the availability of parts. However, we strive to complete all repairs as quickly as possible and minimize any downtime for our customers. Our team will provide an estimate of the repair time before beginning any work.

Do you offer on-site repair services or do you require the copier to be brought to your location?

We offer both on-site repair services and in-shop repairs. Our technicians can come to your location to diagnose and repair the copier, or we can schedule a time for you to bring the copier to our shop for repairs. We want to make the repair process as convenient as possible for our customers.

Can you provide references or customer testimonials for your repair services?

Yes, we can provide references and customer testimonials upon request. We have many satisfied customers who are happy to share their experiences with our repair services. We take pride in our work and strive to provide the highest level of customer service possible.

Reviews

  • Emma Waudby

    We have been with KRL for many years. They offer a brilliant service, cost effective prices with no hidden extras! Would definitely recommend them for all your copier requirements.

    26-05-2021

  • lison766

    My thanks to George, Nick and the rest of the team at KRL for giving us the opportunity to do business with them. During recent months, KRL has adapted to our business needs (not just ours I'm sure) and installed our new print solution at a time that was right for us. We look forward to doing business with KRL in years to come.

    26-05-2021

  • Geoffrey Waring

    We have found KRL to be very reliable and quick to respond when things go wrong. We are pleased to be having another copier from them, and Nick has been patient with us and most helpful in guiding us to suitable equipment as our needs change. This has included a showroom demonstration and site visits as well as being ready to pick up the phone when we have questions.

    26-05-2021

  • Sam Cawley

    KRL provided and installed a printer for my company. Nick provided a faultless service from beginning to end and gave us all the information we needed. I had a question about some of the functions after the install so called their helpline. Within a minute I was told the solution to my problem so its good to know I have the support on the other end of the phone whenever I need it.

    26-05-2020

  • Matthew Hudson

    I couldn't fault the service from KRL and in particular Nick Reid. We spent time going through my printing/scanning needs and we found the correct product at a fantastic price. Nick went above and beyond to help me out when I was let down by another company. My machine was fully installed and works perfectly.

    26-05-2020

  • Rachael Brown

    Excellent company. We have been customers for many years now and I cannot fault the service or the machine supplied. We now use KRL in both of our offices and would highly recommend them

    26-05-2020

  • Chris Dolman

    Excellent suppliers of printing and equipment supplies. Fantastic service and always willing support with any queries. Have been using this company for many years and would highly recommend.

    26-05-2020

  • Joe Bvumburai

    As a busy architects' practice Eznat can't afford printer down time. KRL provide us with an A3 copier / printer which meets our normal day to day needs. It has proven to be fast, reliable and cost effective. We deal with Nick Reid and I have no issues in recommending Nick and the KRL team to other businesses looking for a copier or printer solution for their offices.

    26-05-2020

  • Rachel Larsen

    After a series of bad experiences over 2 years I finally made my opinion on this company public and within days they acted. The complimentary flowers were a nice touch and the decreased monthly charges as well as a visit from 2 members of staff have helped to smooth the way to extend the contract for a further 3 years provided that the catalogue of errors do not continue in the future. Still some work to do over the next 3 months to rebuild confidence but I hope the errors are behind us for good. My original post: From the minute I took out a 3 year contract with this company I have had to repeatedly complain about the invoices. I have had estimated readings despite them having a connection to my printer, (as a low user this would result in one high month estimated and the next month putting me well below minimum charge so they gave me a minimum charge bill, overall effect 2 bills are higher than 2 accurate bills). Phoning for complaints never gets anything resolved, many promises of call backs and I have never received one. Contract stated they could only increase my charges annually at a maximum % increase and this was ignored and took me best part of a year to get over turned. Today I have received a statement showing they have invoiced me £234 for annual parts 3 times in the last 2 weeks, yet my 3 year contract is supposed to cover all annual parts. If I was at the end of the contract I could understand this charge but not 2 years into it and not 3 of them. The printer is exactly 2 years old and only needs new cartridges once a year and apart from that has never had any parts, so what are they charging for. Don't use them customer service is awful and as soon as my 3 year contract is over I will leave.

    26-05-2019

  • Tamsin Patching

    26-05-2018