Klosen - Windows

FAQ

Reviews

• 

  Clive Myers

  Thank you Klosen. I had a basic idea what I wanted to achieve in terms of appearance, but did not know if this was possible. I invited a number of window companies to view and come up with a design that would enhance the appearance of my home. Some of window companies failed to turn up, other turned up and failed to follow up with design or quote. Some even found the task far too involved, so declined to quote. Klosen took it all in their stride and created beautiful windows and doors to a high standard that are a delight to return to each day. The issue is now, my front door is now looking slightly out of sync with the new windows. I will therefore need to return to Klosen.

  28-02-2023
• 

  Keith Mellor

  Klosen windows were chosen for the first phase of our glazing requirements in our new home that is a full restoration project. The ordering, measuring and quotation were all done swiftly. On the arranged day the fitters arrived on time and in a very smart liveried vehicle. They unloaded the windows and a huge array of tools and laid out a work area in front of our property. The work progressed well and the fitters were very careful in protecting our home. They found that our opening for the main lounge window was not square and spent time positioning the window to make sure it looked correct. The whole job finished about an hour later than expected but the fitters were great at clearing up and asked us to inspect and check each unit that had been installed. A great job by committed professional tradesmen. We only had contact with Audrey and Cieran from the office side of the business, but both were very helpful, efficient and a pleasure to deal with. The product looks superb and we will be calling Klosen when we get around to phase two which will include glazing for our new sun room.

  28-02-2023
• 

  Simon Sperring

  We had 2 large sliding patio doors installed by Klosen just over a year ago and still today they do not operate as they should do. They allow the sliding rails to fill with water inside the property when it rains and make a horrible squeaking sound when it is windy. The customer service from the start has been awful and to date, there has been no resolution offered. Now we are having the support of the original manufacturer in Spain, so I can categorically say that I would not buy any product from Klosen again.

  29-10-2022
• 

  Hilary Pearce

  It's rare to deal with companies like Klosen these days. It felt like every part of the company knew what was happening and required of them.We were very impressed by the fitters who put in a long days of work each day. They also took ownership of the installation and had a pride in their workmanship. As for the actual windows and doors they are superb. I have no hesitation in recommending Klosen

  29-07-2022
• 

  Lisa Kirby

  Whilst having our house built, it was very helpful to have such knowledgeable advice from people who really know what they are doing. Our windows and doors are perfect, were fitted in a timely manner with no issues. I can highly recommend Klosen to anyone who wants to fit new windows/doors or upgrade their current ones.

  29-06-2022
• 

  Stephen Kay

  We investigated a number of suppliers for our triple track sliding black aluminium doors and window. Klosen not only were responsive to all our requests but provided a local reference site for us to visit. It was clear from the personal reference that Klosen provided excellent customer care. The quality of the product and installation was exceptional. The installers were respectful and skilful and even sorted a problem with our front door (supplied by someone else!). We now just have to decide when to get Klosen to change the rest of our windows and doors!

  29-06-2022
• 

  steven south

  Klosen to the rescue! We had a pair of large sliding doors installed recently by Klosen and we're absolutely delighted with both the product and with Klosen. Prior to engaging Klosen we had contracted a different company (Alumen/Panoramic) who strung us along for two years during which we endured lies after lies and had to stop the build of our extension. We spent two winters with no back doors, exposed to the elements, and we have young kids... Once Klosen came into the picture, we were immediately reassured by Kieran and his team that we had landed on the right company to complete the job that Panoramic could not. Not only have Klosen manufactured and installed a super set of sliding doors, they actually corrected and completed the installation of the few windows that Panoramic installed shoddily. We are pleased, relieved, and believe me, we did proper due diligence before settling on Klosen to get our lives back on track.

  29-05-2022
• 

  Anna Woodbine

  Excellent service!! We decided to use Klosen after a couple of visits to their showroom and a site meeting. Considering the current situation in the past few months we have been very happy with their lead time and updates after we decided to place the order. The quality is exactly as we expected and the addition of dual colour has made such a difference to the house. Very happy and would use them again.

  29-05-2022
• 

  Adam Dickinson

  Came to quote. Radio silence for 2 to 3 weeks despite chasers. Never received a quote. Not helpful. Wouldn't recommend. Update provided by Klosen to say that they could take a look at it. I was told the owner of the company decided not to quote so it seems rather pointless now. We've progressed with somebody else given the time passed.

  29-05-2021
• 

  Tracie Meldrum

  This is the second time we have used Klosen we have recently had some additional doors and glazing to the rear of the property and we are happy with their service and would use them againanwould use them

  29-05-2021