Kingswinford Bridal and Prom
Kingswinford Bridal and Prom is a clothing and fashion company based in Kingswinford, England. They specialize in providing bridal shops, dress and tuxedo rental services, evening dress rental services, formal wear stores, prom dresses, and wedding stores. Their mission is to provide high-quality clothing and fashion services to their customers. Kingswinford Bridal and Prom is a one-stop-shop for all your clothing and fashion needs. They are committed to providing excellent customer service and ensuring customer satisfaction.
Introduction to Kingswinford Bridal and Prom
Kingswinford Bridal and Prom is a bridal shop located in Kingswinford, England. The company has been in business for several years and is known for its quality products and exceptional customer service. What makes this company unique is the wide selection of dresses and tuxedos available for rental or purchase for various occasions, including weddings and proms.Services & products
Kingswinford Bridal and Prom offers a variety of services, including dress and tuxedo rental for weddings, proms, and other formal events. Customers can also purchase evening dresses and formal wear from the store. The company specializes in bridal and prom dresses, making it the perfect choice for those special occasions.Location
Kingswinford Bridal and Prom is located on Market St in Kingswinford, a bustling area that offers a variety of shops and businesses. Customers can expect to find other clothing and fashion stores in the area, as well as cafes and restaurants. The store is easily accessible by public transportation, with the closest options being the Kingswinford Bus Station (0.1 miles), the Kingswinford Railway Station (1.2 miles), and the Wall Heath Bus Stop (1.4 miles).Benefits
Customers should choose Kingswinford Bridal and Prom because of the high-quality products and exceptional customer service. The company offers a wide variety of dresses and tuxedos to choose from, ensuring that customers will find the perfect outfit for their special occasion. In addition, the staff is knowledgeable and friendly, making the shopping experience enjoyable and stress-free.Good to know
Customers should be aware that appointments are recommended for bridal consultations. This ensures that customers receive the attention they deserve and have ample time to try on dresses and discuss their options with the staff.Reviews
Customers rave about the selection of dresses and tuxedos available at Kingswinford Bridal and Prom. The staff is praised for their helpfulness and expertise, making the shopping experience enjoyable and successful. Overall, customers highly recommend this store for anyone in need of formal wear for a special occasion.FAQ
What types of formal wear do you offer?
We offer a variety of formal wear including prom dresses, bridal gowns, tuxedos, and evening dresses.What is the range of sizes/styles available in your prom dress collection?
Our prom dress collection offers a range of sizes and styles to fit any body type. We have sizes ranging from 0-24 and offer various styles including ballgowns, mermaid dresses, and A-line dresses.What is the rental period for the dress or tuxedo?
Our rental period for dresses and tuxedos is typically 4 days. However, we do offer longer rental periods upon request.Are alterations included in the rental fee?
Alterations are not included in the rental fee. However, we do offer alteration services for an additional fee. Our expert staff will ensure that the dress or tuxedo fits perfectly for your special occasion.What is your return and exchange policy?
We have a strict no return policy on all rental items. However, we do offer exchanges for a different size or style if requested within 24 hours of receiving the rental item. Any damages or stains to the rental item will result in additional charges.Reviews
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Joy Reddington
Very professional, lovely dresses, staff very helpful
19-05-2023
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Andy Johnson
I found the perfect wedding dress for me at Kingswinford Bridal and prom, the lady Joy was so lovely and helpful, it made my whole experience so special and memorable, the choice of dresses is amazing, they are all absolutely stunning something for everyone. Would 100% recommend a visit. Lucie X
26-04-2023
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Lisa Micklewright
We visited this shop for my daughters prom dress, and wow what a wonderful experience. The staff were so friendly. My daughter only had a few ideas of what she wanted. These lovely ladies listened to my daughter and found some beautiful dreses for her to try on. They honestly went above and beyond to make the whole experience special. The prices are so good too. I really can't thank these ladies enought. I would recommend this shop to anyone wanting a stunning dress for their special day.😊
26-02-2023
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Sara Holyoake
Rude and arrogant. Really confused reading the 5star reviews on here, my experience was disgraceful. Very cold service, I was made to feel like a burden the entire time. So disappointing as my first time ever trying on wedding dresses I didn't feel special at all infact it was a really depressing atmosphere. My mom was randomly called a "big lady" which we both really didn't appreciate, so rude! I explained specifics in the style I wanted but wasn't shown the sleeve style I wanted, so I assumed they hadn't got that style in. I settled for a dress at the end of my first appointment. I discovered later that day that they actually do have a dress in the style I've dreamed of, so I contacted them on a whim to see if I could swap. I explained that I understood it was against the T'&C's but if I didn't at least ask I'd have really regretted it. I couldn't apologise enough in my emails but received very rude and blunt responses. They allowed me to go back to try on the new dress. At this appointment I was accused of lying, being told that we had already tried this dress on! Yeah right! I was given an extremely frosty, disrespectful experience which left me in tears. As a paying customer I didn't deserve this at all. For a business that should have made a bride to be feel comfortable, excited and special, they have truly let themselves down and should be ashamed. ******Can't reply to your response so please see below: Kingswinford Bridal and Prom unfortunately this is untrue. The lady that saw us first was discussing with my mom about my sister who came to your shop for her dress some time ago and the lady that may have saw to her. The staff member asked my mom if she was a bigger lady like herself (my mom), which was incredibly unnecessary. Myself and mom simply aren't confrontational people so wouldn't have said anything in the moment, that's just how we are. Upon returning for the second appointment, the lady came round the corner, looked me dead in the eye and aggressively said "could have sworn we tried this one on", I replied "we definitely didn't try this particular style on", I received an accusatory look to which I then felt I had to validate myself 3 times. There certainly was no apologetic tone there. From the moment I entered the second appointment the service was passive aggressive and seriously uncomfortable. When taking the dress off the lady said in a huff "I'm going to have to redo all the paperwork".. you mean the one piece of paper with very little detail on it? Again, no need. As I was spending more money with you too, I couldn't believe I'd been made to feel like such a burden. You can make it out like I'm being dramatic or fabricating all you like, really wouldn't expect anything less! For me to feel this upset after what should have been a beautiful appointment, surely says a lot by how I was treated? Wishing yourselves and future brides to be all the best, sincerely hope they have a far better experience that they deserve.
26-02-2023
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Katie Tombs
The most amazing service. My daughter felt relaxed and amazing. She found the prom dress of her dreams! Thank you so much! Hugely recommend. Debbie is so wonderful
26-02-2023
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Claire Deeley
Joy helped us look for a prom dress. She was professional, helpful and friendly! Nice selection in various colours, designs and sizes. Unfortunately we didn't find her dream dress but will definitely return with my other daughter to see what they have to offer. Thanks ❤️
26-02-2023
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Zola01
Amazing place!! The wedding dresses are stunning, of excellent quality, and there is lots of variety. The staff there are so friendly and knowledgeable and VERY quickly were able to focus in on what style I wanted (even though I was clueless myself). They were encouraging and positive and really added to the occasion. Thanks to kingswinford bridal for everything!!! Would highly recommend!
26-10-2022
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armarnia davies
26-06-2022
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Raith Perry
Very welcoming, no pressure selling at all. I would highly recomnend.
26-05-2022
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Stacey Vickers
Lovely experience helping best friend pick a wedding dress, Debbie was a lovely welcoming and friendly.
26-05-2022
