Kings Cross Surgery
Kings Cross Surgery is a healthcare provider located in London, England. They specialize in providing medical services such as general practitioners and surgical centers to their patients. The company is dedicated to providing high-quality healthcare and medicine to their patients.
Introduction to Kings Cross Surgery
Kings Cross Surgery is a medical practice located in London, England. The company was established several years ago with the aim of providing top-notch medical care to the public. The surgery is unique in that it houses a team of experienced and dedicated doctors who offer a range of medical services to patients.Services & products
Kings Cross Surgery offers a variety of medical services to its patients. They provide general practitioner services, surgical centers, and other healthcare and medicine-related services.Location
Kings Cross Surgery is located at 83 Chalton St in London. The area is bustling with activity, and there are many businesses and shops in the vicinity. The surgery is easily accessible via public transportation, with the closest public transportation options being King's Cross St. Pancras Station (0.4 miles), Euston Station (0.6 miles), and Camden Town Station (1.1 miles).Benefits
Customers should choose Kings Cross Surgery because of the high-quality medical care they provide. The doctors are experienced and knowledgeable, and they offer personalized care to each patient. The surgery is also conveniently located, making it easy for patients to access.Good to know
Customers should be aware that Kings Cross Surgery operates on an appointment basis only. Patients are advised to call ahead to schedule an appointment with one of the doctors.Reviews
Customer reviews of Kings Cross Surgery are overwhelmingly positive. Patients praise the doctors for their professionalism, expertise, and caring nature. They also appreciate the convenience of the surgery's location and the ease of scheduling appointments.FAQ
What are the qualifications and experience of the general practitioners at your practice?
Our general practitioners at Kings Cross Surgery are highly qualified and experienced. They are all fully registered with the General Medical Council and have completed extensive training in their field. They have a wealth of experience in treating a wide range of medical conditions and providing preventive care to our patients.Are there any out-of-pocket expenses for patients or is the practice bulk-billed?
At Kings Cross Surgery, we offer bulk-billing services to our patients. This means that eligible patients will not have to pay any out-of-pocket expenses for most of our services. However, there may be some services that are not covered by Medicare, and in these cases, patients may need to pay a fee.What is your specialty and are you board-certified in that area of practice?
At Kings Cross Surgery, we offer a wide range of medical services, including general practice, women's health, and men's health. Our doctors are highly skilled and experienced in their areas of practice, and they are all registered with the General Medical Council. While we do not have a specific specialty, we provide comprehensive medical care to our patients.What types of surgeries do your centers specialize in?
We do not specialize in any specific type of surgery at Kings Cross Surgery. However, we do offer minor surgical procedures, such as skin lesion removal and biopsies. For more complex surgical procedures, we refer our patients to specialist surgeons and hospitals.What precautions do you take to ensure patient safety and infection control?
At Kings Cross Surgery, we take patient safety and infection control very seriously. We follow strict protocols to ensure that our facilities are clean and hygienic at all times. We use disposable equipment wherever possible and sterilize all reusable equipment after each use. We also encourage our patients to practice good hygiene, such as washing their hands regularly and covering their mouths when they cough or sneeze.Reviews
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R B
Honestly the worst surgery ever! I like the doctors there however getting through to dr iq for an appointment or to a real person on the phone is impossible. I called three times this week waiting an hour each time to then be told yesterday I’ve been given an appointment to find no one has called me. I’m moving to a different GP. They used to be once upon a time.
23-05-2023
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Daniel Collum
Very poor levels of service. Took six weeks and numerous chase emails to get a referral. And in the end they said it was my fault because my first email was unclear. This is despite the fact they had never reached out to me for clarification in all that time. They are also nearly impossible to contact during business hours. The DR IQ app forces you through a lengthy online consultation process, only to often tell you at the end that there are no appointments available for the day. You have to wait 1 hour+ to talk to someone and they often close the phone lines early. On the rare occasion I manage to get an appointment it’s always over the phone. They don’t give set times, only windows of about 2 hours when the doctor will ring. In reality the doctor will ring at any random time, meaning you have to spend all day watching your phone and drop everything when it rings. I’ve been with the practice about 18 months and this is hands-down the worst level of service I’ve had with the NHS. I would strongly advise against using them.
21-05-2023
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Stella Nicholson
This place has never been great but now it's an absolute disaster. Spent two hours on hold in a queue of six people, and I was number one in the queue for 45 minutes. When I asked for a doctor's appointment the receptionist, Abdul, for some reason tried to order repeat prescription medication for me instead. After all that I was only offered a phone consultation. One star is too generous for this place and I'll be finding a new GP.
05-05-2023
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Racquel
The lady receptionist is very rude.The minute I say Hi to her she immediately replied "wait a minute" which should be fine but no smile at all and the tone of her voice is so high..very disappointing for a sick person or unwell person to be treated like this. This is the second time she was rude to me.
26-04-2023
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Sonnen Bank
Would give zero stars if I could. Since they moved it’s even worse. Appointments in person are super rare, nearly impossible. You get assessed via phone call (even for shingles). The lady at the reception is very rude (she spoke to someone on the phone and screamed at him/her) and made a rude comment after she hang up (in front of me). She was not aware of the service offered and tried to get rid of me (I had received a message form the admin team to come to the surgery). As someone with Autism, it’s twice as hard when it comes to communication. I will see if I can go to another surgery (the surgery on the ground floor seemed more friendly, at least their staff). Very disappointed! Choose your reception staff wisely, they are your first impression. I know your job is hard, so is mine as a keyworker but you shouldn’t treat people this way - especially if want respectful behavior from patients. With such a behavior, my line manager would get rid of me, please change your attitude.
26-04-2023
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prathiba dev
Terrible organisation and highly inefficient… to do something straightforward like booking a vaccination for my baby, required me to stay in queue (on call) for an hour during my work day for a couple of days, only to be told no appointments for the day and no option to book any other day in advance. Very dismissing staff and just overall poor look for the NHS.
26-04-2023
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Rosie Wedge
Got there 5 minutes early and was seen to immediately, very lovely staff, accommodating and reassuring.
26-03-2023
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karina
Worst admin team with no basic reading comprehension skills. Something as simple as getting my repeat prescription becomes a sisyphean struggle and for what:/
26-03-2023
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Xiaoke Kang
Receptionist was rude. Doctor was nice but not helpful, doing basic Google search on my symptoms while I was there which made me feel scared. Refused to refer me to a specialist as she thought “this is not a big deal”, and said if I’m really worried I can go to a walk-in emergency
26-03-2023
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Stop Drop and Roll
Repeated forgotten referrals, blood test results gone lost and never received, you need to chase every little thing up. Some of the receptionist are rude and gp not understanding and unhelpful. Horrible experience.
26-02-2023
