King Cross Surgery
King Cross Surgery is a medical office located in Halifax, England. They provide healthcare and medicine services to their patients, with a team of qualified doctors. Their focus is on providing quality healthcare to the community.
Introduction to King Cross Surgery
King Cross Surgery is a medical office in Halifax, England that specializes in providing healthcare and medicine services to its patients. The company has been in operation for several years and prides itself in offering high-quality medical care to its patients. What sets this company apart is their team of highly qualified and experienced doctors who are dedicated to providing personalized care to each patient.Services & Products
King Cross Surgery offers a range of medical services to its patients, including general check-ups, vaccinations, and diagnostic tests. They also provide specialist consultations for conditions such as diabetes, asthma, and hypertension. The company also offers online consultations, making it easier for patients to access medical care from the comfort of their own homes.Location
Located at 199 King Cross St, Halifax HX1 3LW, United Kingdom, the company is situated in a bustling area of Halifax. The area is home to several businesses, including restaurants, cafes, and retail stores. Patients can expect to experience a vibrant and diverse community. There are several public transportation options available in the area, including the Halifax Railway Station, which is located 1.5 miles away, the Halifax Bus Station, which is located 0.7 miles away, and the King Cross Bus Stop, which is located just outside the company.Benefits
Patients should choose King Cross Surgery because of the high-quality medical care and personalized attention they receive from the doctors. The company is well-equipped with modern medical equipment and technology, ensuring that patients receive the best possible care. The online consultation service also makes it easier for patients to access medical care from the comfort of their own homes.Good to Know
Patients should be aware that King Cross Surgery operates on an appointment-only basis, and walk-in patients may not be seen immediately. It is recommended that patients schedule appointments in advance to avoid any inconvenience.Reviews
Customers have praised King Cross Surgery for its excellent medical care and personalized attention. Patients appreciate the modern facilities and the friendly and professional staff. Overall, the company has received positive reviews from its customers.FAQ
What types of insurance do you accept?
We accept various types of insurance, including but not limited to, Aetna, Blue Cross Blue Shield, Cigna, Medicare, and United Healthcare. Please contact us to confirm if your insurance is accepted.What is your availability for appointments and emergency situations?
We are open Monday through Friday from 8am to 5pm. We also offer extended hours on select days. For emergency situations, please call 911 or go to your nearest emergency room.What are your office hours and how do I schedule an appointment?
Our office hours are Monday through Friday from 8am to 5pm. To schedule an appointment, please call our office during business hours or use our online booking system on our website.Do you accept insurance? If so, which providers do you work with?
Yes, we accept various types of insurance, including but not limited to, Aetna, Blue Cross Blue Shield, Cigna, Medicare, and United Healthcare. Please contact us to confirm if your insurance is accepted.How do you ensure patient privacy and confidentiality?
We take patient privacy and confidentiality very seriously. We follow all HIPAA guidelines and have strict policies in place to protect patient information. All staff members are trained on these policies regularly.Reviews
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Debbie Bowers
Please change your phone system, the current new system is appalling and simply does not work. Ring repeatedly and after a 1 and a half minute intro by Dr. Singh it just cuts you off, as the call system is full. After a hour you get through to the system to be told you’ll be rung back, but by this time all appointment have gone. Told to ring back at 1.30 and the merry go round begins again. Previous to this, we may have a long wait in a queue but at least you had a slot and eventually get through. The system causes a lot of frustration and annoyance and whilst I’d never be rude to reception staff, I can see why the current service is causing emotions to run high with people. Additionally, the loss of the full engage consult system is such a huge mistake. Why lose such an effective tool? Many queries could be swiftly dealt with via a messaging and photo system. I’ve always thought highly of the booking system at King Cross, exactly because you could always speak to someone on the day. Really disappointed in this change and I really hope it will be reviewed by the practice manager.
22-05-2023
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Laura Piggford
I am sick of ringing and rarely getting an answer. Call que is always full or you have to wait for a call back if you're luck.
22-05-2023
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H Boi
Worst surgery Ever . Hands down worst surgery I have ever come to.. sorry I will be moving to another one . I should have read the reviews before joining .
29-04-2023
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Priya U
I recently visited this NHS center and was impressed by the experience. The GP was kind, compassionate, and attentive to my needs. The callback service was efficient and timely, making the process of getting an appointment easy and stress-free. I also appreciated the center's focus on patient care, as evidenced by the calm and quiet atmosphere. Overall, I highly recommend this NHS center to anyone looking for quality healthcare in a supportive and caring environment.
29-04-2023
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Haleema Yaqub
29-04-2023
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Graham Hainsworth
Straight in and out.Friendly and polite staff
29-03-2023
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Kim Normanton
Wow, been with this practice 20 plus years and never have I experienced such disgraceful attitude from reception. Where are all those caring staff gone. I dealt with one today who was utterly rude, attitude stunk, I wouldn't employ them at a cattle market never mind gp surgery. Their advise is always go to a&e. Seems they are trying overload the hospital by not dealing with their own patients. Need a petition to get this surgery to care for patients an not treat them like dog dirt .Should be ashamed. Hope that witch bolland has been sacked!!
29-03-2023
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Shirley Bamforth
A very caring practice. Wonderful doctors and a very pleasant, polite and knowledgeable reception staff. I have always managed to access appointments when needed. The Call Back service now in operation when you telephone the surgery is just brilliant!
29-01-2023
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haseeb irshad
The worst surgery I have been signed up to. Only signed up a couple of months ago last year as moved back to the area. Used to be with spring hall surgery which were good. I called regarding gaining an inhaler as I am asthmatic two weeks ago, I was told by receptionist to call back at half 1 that day or 8:30am in morning next day to speak to GP. I tired both times and phone cut me off saying phone line is too busy. I had to go to A&E and spend 5hrs in there a few days later. They gave me an inhaler as I couldn’t breathe and said contact your GP so they can do a review and see which Inhalers I need to be prescribed. When I rang again recently it’s been over a week the receptionist said to me I am not asthmatic so you don’t get a review ??. When I explained I am and have been for many years she said oh it’s because you’re new to the practice so we haven’t checked your file. I was told I will receive a text with a form to fill in for the nurse to review if they can prescribe me an inhaler or if I need a face to face appt first. I never received the text and can’t get through to them. You will die coming here don’t waste your time sign up to any other GP surgery than this. It’s all about money for this GP they sign people up but don’t care about they health!
29-01-2023
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Cat Bell
Joined in August having moved into area. Couple of initial problems (I wasn't told I'd been registered, had to ask them for details to book apptmts online, then was told the portal doesn't work!), and often you have to book a callback to get an appointment, HOWEVER the reception team are normally friendly and helpful, as are the GPs and nurses I've seen so far. Much better than Rosegarth surgery, who never registered me despite having my details for months, and leave the phone off the hook.
29-10-2022
