Kinex
Kinex is a telecommunications company based in Leeds, England. They specialize in providing internet services to their customers as one of the leading Internet Service Providers in the United Kingdom.
Introduction to Kinex
Kinex is an Internet Service Provider and Telecommunications company based in Leeds, England. Established in 2005, the company has been providing excellent services to its customers ever since. Kinex stands out from its competitors due to its commitment to providing affordable services and products to its customers while maintaining high-quality standards.Services & Products
Kinex provides a wide range of services and products to its customers. The company specializes in providing internet and phone services to businesses of all sizes. They offer broadband and fiber optic internet services, phone lines, and packages, mobile phone services, and energy services to their customers.Location
Kinex is located at Aquis House, 12 Greek St, Leeds LS1 5RU, United Kingdom. The area is home to many businesses, including retail stores, restaurants, and cafes. Customers can expect to experience a vibrant and lively atmosphere in the area. The closest public transportation options include Leeds Train Station, Leeds Bus Station, and Leeds City Centre Coach Station, all within a mile of the location.Benefits
Customers should choose Kinex because of their affordable yet high-quality services and products. The company offers tailored packages to meet the needs of each customer, ensuring that they receive the best value for their money. Additionally, Kinex provides excellent customer service, ensuring that all customer queries and concerns are addressed promptly.Good to Know
Customers should be aware that Kinex primarily caters to businesses and may not be suitable for individual customers. However, the company does offer mobile phone services that are available to everyone.Reviews
Customers have praised Kinex for their affordable prices, excellent customer service, and high-quality services. They appreciate the tailored packages that the company offers, which allow them to choose services that meet their specific needs. Overall, customers are satisfied with the services provided by Kinex.Amenities
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cable -
fiber optic
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broadband
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mobile data
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network security
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technical support
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data backup
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online storage
FAQ
What internet speed packages do you offer?
We offer a range of internet speed packages to suit your needs, including basic, standard, and premium packages. The speeds range from 10 Mbps to 500 Mbps, depending on the package you choose.Is there a data cap limit on your packages?
No, we do not have any data cap limits on our internet packages. You can use as much data as you need without any additional charges or fees.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist you with any queries or issues you may have. Our response time is usually within a few minutes of receiving your query or complaint.Are there any additional fees or charges not included in the advertised prices?
No, all our prices are inclusive of any applicable taxes and fees. We do not have any hidden charges or fees that are not included in the advertised prices.Do you offer any special deals or promotions for new customers?
Yes, we offer special deals and promotions for new customers from time to time. Please visit our website or contact our customer service team to find out more about our current offers.Reviews
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luke marrone
Absolutely shocking customer service.
22-05-2023
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Adam Zejma
I cannot stress how aawful this company is. I've had constant problems with them over the last 5 years. They have produced multiple erroneous invoices and taken the money via direct debit. My existing contract with them expired without them giving me any notice that it was doing so (a legal requirement) and they proceeded to charge me a standing charge of £3 a day plus a unit cost of over £1. If it was possible to give negative ratings I would not hesitate to do so.
15-05-2023
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Samuel Pinder
We have pleasure in adding to the already appalling reviews. if negative stars were an option we would be putting them down. The company are a disgrace and we would advise anyone to reconsider working with them.
15-05-2023
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David Fish
Terrible customer service … do not value customers…would not recommend .
15-05-2023
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Simon Nokes
If there were no stars I'd put no stars. Disgusting company - treat customers like garbage. Cut me off and messed me around. Stick with Talk Talk and O2. My advice. No use doing any other. These people are cowboys. Dreadful people
08-05-2023
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David williams
Have to say glad I'm out of contract. Nothing but problems from the word go, sent several emails never get back to me. charged me over £350.00 as I came out of contract 1 day early even though this had been agreed over 12 months ago. Surely this is a mistake on my behalf but would you charge a customer if they made a mistake by 1 day ? Glad to see the back of them. Would I return - NEVER (will they respond to my emails - I'm not sure either)
29-04-2023
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Md Arifur rahman
Very very bad service.. customer care horrible and robbed me badly.
29-03-2023
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Eleanor Kennedy
Very bad aftercare service and they are unwilling to put right a bad deal sold by a pushy sales person. l wish we had checked the reviews before doing business with this crooked shower.
29-03-2023
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Ramunas Ramse
Very bad service!I Paid Over 700£ cancellation fee!
29-03-2023
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Lucy Hunter
28-02-2023
