Kids and Family Cycles
Kids and Family Cycles is a bicycle wholesaler located in Christchurch, England. They specialize in providing high-quality bicycles for families and children. Their inventory includes a wide variety of bikes suitable for all ages and skill levels. In addition to selling bicycles, Kids and Family Cycles also offers repair services and accessories. They are committed to promoting an active lifestyle and encouraging families to spend time together outdoors. Their passion for sports and hobbies is evident in the quality of their products and services.
Introduction to Kids and Family Cycles
Kids and Family Cycles is a bicycle wholesaler located in Christchurch, England. The company was founded with the purpose of providing high-quality bicycles for families and children. What makes this company unique is their focus on providing safe and enjoyable cycling experiences for families. They are committed to providing excellent customer service and a wide selection of products to choose from.Services & Products
Kids and Family Cycles offer a wide range of bicycles for children and families, including balance bikes, tricycles, and tandem bikes. They also offer accessories such as helmets, bells, and baskets. Customers can also purchase bike repair services and maintenance packages.Location
Located at 30 Seaway Ave, Bournemouth, Christchurch BH23 4EX, United Kingdom, Kids and Family Cycles is situated in a bustling neighborhood filled with various businesses. Customers can expect to find cafes, restaurants, and other shops in the area. The nearest public transportation options are the Christchurch Train Station (1.5 miles), the Somerford Roundabout Bus Stop (0.2 miles), and the Purewell Cross Bus Stop (0.4 miles).Benefits
Customers should choose Kids and Family Cycles because of their commitment to providing safe and enjoyable cycling experiences for families. Their products are high-quality and their customer service is excellent. They also offer repair services and maintenance packages, ensuring that their customers can keep cycling for years to come.Good to Know
Customers should be aware that Kids and Family Cycles is a wholesaler, so they primarily sell their products to retailers. However, they do offer bike repair services and maintenance packages to individual customers.Reviews
Customers rave about the quality of the bicycles and the excellent customer service provided by Kids and Family Cycles. Many parents appreciate the focus on providing safe cycling experiences for their children. Overall, customers highly recommend this company for all their family cycling needs.Amenities
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helmet
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lock
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training wheels
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bicycle pump
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bicycle rack
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bicycle stand
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bicycle repair kit
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bicycle bag
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bicycle light
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bicycle bell
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bicycle tool kit
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bicycle tire
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bicycle chain
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bicycle pedal
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bicycle saddle
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bicycle handlebar
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bicycle fender
FAQ
What is your minimum order quantity for bicycles?
Our minimum order quantity for bicycles is 10 units. We offer wholesale prices for bulk orders to help our customers save money and get the best value for their investment.Do you offer customization options for bicycles?
Yes, we offer customization options for bicycles. We can customize the color, design, and even add logos or branding to bicycles according to our customers' requirements. Our team of experts can help customers create their own unique bicycles that stand out from the crowd.What is your return policy for defective or damaged bicycles?
We have a 30-day return policy for defective or damaged bicycles. If our customers receive a defective or damaged bicycle, they can contact us within 30 days of receiving the product to request a return or exchange. We will work with them to resolve the issue and ensure their satisfaction.Can you provide references from previous customers who have purchased bicycles from you?
Yes, we can provide references from previous customers who have purchased bicycles from us. We take pride in our excellent customer service and high-quality products, and many of our customers have been happy to share their positive experiences with us. We can provide contact information for these customers upon request.What is the lead time for delivery of bicycles after ordering?
The lead time for delivery of bicycles after ordering depends on the quantity ordered and the customization options selected. Typically, it takes 2-4 weeks for us to manufacture and deliver bicycles after receiving an order. However, we always strive to deliver our products as quickly as possible without compromising on quality.Reviews
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Gandhi Bexley
22-05-2023
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Will Gough
Carolyn and Martin are wonderful. They make it a completely personalised experience, finding the right bike for you and your family. They will also go out of their way to make sure your bike is kept serviced. I can't recommend them highly enough. Thank you!
29-12-2022
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Cecile Le Deunff
Carolyn and her husband are so kind and helpful. Very responsive too whenever I have needed their help!
29-11-2022
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charles Freed
Carolyn is amazing, her knowledge and ongoing support post purchase is brilliant. Wouldn’t buy a cargo bike from anywhere else!
29-05-2022
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Sacha smith-laing
Carolyn was exceptional, I cannot recommend her highly enough - she truly went above and beyond. We were planning to buy a cargo bike to coincide with our move from London to Bath. She gave me lots of advice over the phone and we narrowed it down to two models based on the hilly area we are moving to, my cycling capabilities (no experience) and the age of my children. We were due to have a test run day where she was bringing two bikes to me in London so we could try both models. However, we had concerns that the area might be too hilly and tricky seeing as I am not experienced. She actually DROVE to the location of my soon-to-be new house and did the "school run" I would be riding my children to school. She decided that it wasn't going to work for us and advised us not to buy the bike. I mean, come on!! Nicest person on earth... I've never experienced such kind and helpful service to this degree. Please can everyone buy their bikes from his company as you will be in incredibly safe and reliable hands. I am so grateful for Carolyn's help and guidance.
29-05-2022
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Aggy Finn
We bought a Winther Kangeroo about 6 years ago, delivered just after we had a baby. We've used it since then, and still do with two of them whenever it's cold, wet, or we have to take them both on one bike. Job done.
29-05-2021
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Paul Elliott
We have tried to arrange a time to test ride a bike on numerous occasions over the last couple of months but have without success. Despite repeated efforts, communications have been ignored. Clearly they are busy enough that they don't need our business so we will buy elsewhere.
29-05-2021
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Peter Tzouanos
Carolyn was fantastic. We had a great communication and she managed to deliver a beauty for my new business amidst the pandemic. Can't recommend her and the business highly enough!!
29-05-2021
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Simon Sheffield
Great bikes and brilliant service, they really looked after us.
29-05-2019
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Graeme Mackay
Carolyn was really helpful over the phone giving advice and a balanced view on my options. I order a trailer and it arrived quickly, exactly as she said it would, and well packaged. Loving our new found freedom :-)
29-05-2014