Kernow Model Rail Centre
Kernow Model Rail Centre is a renowned model shop and model train store located in Guildford, England. They offer a wide range of products for sports and hobbies enthusiasts. With their expertise and passion for model trains, customers can expect high-quality products and exceptional customer service. Kernow Model Rail Centre is a go-to destination for anyone looking for model shops and shops & shopping experiences in Guildford.
Introduction to Kernow Model Rail Centre
Kernow Model Rail Centre is a company specializing in model train stores and model shops. It was founded in 2004 by Chris Trerise and was originally based in Cornwall. The company's purpose is to provide high-quality model train products and accessories to customers worldwide. What sets Kernow Model Rail Centre apart from other model shops is their commitment to providing excellent customer service and their extensive knowledge of the industry.Services & Products
Kernow Model Rail Centre offers a wide range of model train products and accessories, including locomotives, rolling stock, track, scenery, and electronics. They also provide custom weathering and detailing services for customers who want to add a personal touch to their models.Location
Kernow Model Rail Centre is located at 75B Stoke Rd, Guildford GU1 4HT, United Kingdom. The area surrounding the shop is filled with other shops and businesses, making it a great destination for a day out. Customers can expect to find a variety of shops and cafes in the area. The closest public transportation options are Guildford Railway Station (0.7 miles), Guildford Bus Station (0.6 miles), and London Road Railway Station (0.8 miles).Benefits
Customers should choose Kernow Model Rail Centre because of their extensive knowledge of the model train industry and their commitment to excellent customer service. The company also offers a wide range of products and accessories, making it a one-stop-shop for all model train enthusiasts.Good to Know
Customers should be aware that Kernow Model Rail Centre does not offer online ordering, but they do provide a mail-order service for customers who cannot make it to the shop in person.Reviews
Customers rave about the excellent customer service at Kernow Model Rail Centre, with many noting the staff's extensive knowledge of the model train industry. The shop is also praised for its wide selection of products and accessories. Overall, customers highly recommend Kernow Model Rail Centre to anyone interested in model trains.Amenities
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parking -
delivery
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online booking
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gift card
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online shopping
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credit card payment
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returns policy
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customization
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assembly service
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gift shop
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train set assembly
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model building
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track repair
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model painting
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train maintenance
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train layouts
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scenery building
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model railroad supplies
FAQ
Do you offer any customer loyalty programs or rewards?
Yes, we offer a customer loyalty program where customers can accumulate points with every purchase and redeem them for discounts on future purchases. We also offer rewards for referring friends to our store.Can you assist me with model assembly and repair?
Yes, we have a team of experienced technicians who can assist with model assembly and repair. Just bring in your model and we'll be happy to provide an estimate for the work needed.What is your return policy on model kits?
We have a 30-day return policy on all model kits, provided they are in their original packaging and have not been opened or assembled. If you have any issues with a model kit you've purchased from us, please contact us and we'll be happy to assist you.Do you offer repair and maintenance services for model trains?
Yes, we offer repair and maintenance services for model trains. We have a team of experienced technicians who can diagnose and repair any issues your model train may be experiencing.Do you offer competitive pricing for model train products and services?
Yes, we strive to offer competitive pricing for all of our model train products and services. We regularly check our prices against other retailers to ensure that we are offering our customers the best value possible. If you find a lower price elsewhere, please let us know and we'll do our best to match or beat it.Reviews
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Paul Warrick
It's important to support businesses like these for future generations and ensure the science, art and history in model railways does not die out!
19-05-2023
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Wendy Palczynski
Great shop for all things a model railway enthusiasts would need. Very friendly helpful staff definitely worth a visit.
19-05-2023
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Tim Aslet
12-05-2023
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chris Evans
Fantastic model shop with everything you could want for you model railways. They had all the major brands Hornby, bachman, dapol and had everything we wanted to purchase. The staff were very helpful and pointed us in the right direction. One really good thing is that you can see all the locos and trains on display which means you can get a good look at what you are actually buying rather than just a box. Parking is not too far away and if you get the right floor you can just cross the footbridge from the car park to the road and it cuts out quite a walk. Looking forward to visiting again.
26-04-2023
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Ian Kennerley
I've been coming here since they opened. Really a wealth of knowledge from the staff. Great bargains come up regularly.
26-04-2023
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Alex Ricketts
This place is a treasure trove for anyone interested in the hobby. Could have spent hours browsing. Visited with a number of questions that the staff were more than able to answer. Found them to be very helpful and knowledgeable as well as thoughtful. Will certainly be visiting again.
26-03-2023
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C
Very rude member of staff. If I hadn’t driven 2 hours just to visit this shop, I would have walked out straight away.
26-03-2023
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Kate Cunningham
Superb store great staff always happy to help and have excellent range of models of a types
26-03-2023
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Adrian Yeomans
Staff very helpful and great keeping our 4 Yr old grandson entertained with there display
26-02-2023
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Paul Swaden
26-02-2023
