Kent Savers Credit Union
Kent Savers Credit Union is a financial institution located in Maidstone, England. They offer a range of financial services including loans, mortgages, and banking services. Kent Savers Credit Union is a trusted provider of financial services and is committed to supporting the community. They are a member-owned cooperative and offer competitive rates to their members. Kent Savers Credit Union is a great choice for anyone looking for a reliable and trustworthy financial institution.
Introduction to Kent Savers Credit Union
Kent Savers Credit Union is a not-for-profit financial institution that has been operating since 2010. The company was established to provide affordable financial services to the residents of Kent, particularly those who are unable to access traditional banking services. Kent Savers Credit Union is unique in that it is owned and controlled by its members, who are also its customers.Services & Products
Kent Savers Credit Union offers a variety of financial services, including savings accounts, loans, and mortgages. They also provide financial advice and support to their customers. The company's main focus is on providing affordable and accessible financial services to its members, which is why they are particularly popular with those who have low incomes or poor credit ratings.Location
Kent Savers Credit Union is located in the Maidstone Community Support Centre on Marsham Street in Maidstone, England. The area is home to a variety of businesses, including shops, restaurants, and other small businesses. The center is easily accessible by public transportation, with the Maidstone East train station just a short walk away. Other nearby transportation options include the Maidstone West train station and the Maidstone Barracks train station.Benefits
Kent Savers Credit Union offers a number of benefits to its members, including lower interest rates on loans and mortgages, higher interest rates on savings accounts, and access to financial advice and support. The company is also committed to helping its members improve their financial literacy and management skills.Good to Know
Customers should be aware that Kent Savers Credit Union is a not-for-profit financial institution that is owned and controlled by its members. This means that customers have a say in how the company is run and that the profits generated by the company are reinvested back into the business to benefit its members.Reviews
Customers have praised Kent Savers Credit Union for its friendly and helpful staff, its affordable and accessible financial services, and its commitment to improving the financial health of its members. Many customers have reported that they have been able to access financial services that they would not have been able to access through traditional banks and other financial institutions.Amenities
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atm -
online banking
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mobile banking
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credit card
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debit card
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loan
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insurance
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cash deposit
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cash withdrawal
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savings account
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checking account
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money transfer services
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online bill pay
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online statements
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financial education
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secure login
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24-hour member support
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education
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advocacy
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support
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assistance
FAQ
What experience does your bank have in managing trusts and estates?
At Kent Savers Credit Union, we have a team of experienced professionals who specialize in managing trusts and estates. Our team has many years of experience in this area and is dedicated to providing our clients with the highest level of service and support.How do you ensure the privacy and security of customer information?
We take the privacy and security of our customers' information very seriously at Kent Savers Credit Union. We have a number of security measures in place to protect our customers' information, including encryption and secure storage of data. We also have strict policies and procedures in place to ensure that only authorized personnel have access to customer information.How does the tenants' union advocate for tenants' rights and interests in dealings with landlords, property owners, and other organizations?
The tenants' union at Kent Savers Credit Union advocates for tenants' rights and interests by providing education and resources to tenants on their rights and responsibilities. We also work closely with landlords, property owners, and other organizations to promote fair and equitable treatment of tenants, and to advocate for policies and laws that protect tenants' rights.What are the fees associated with the mortgage and how are they calculated?
The fees associated with mortgages at Kent Savers Credit Union vary depending on a number of factors, including the size of the loan, the term of the loan, and the type of mortgage. Our fees are calculated based on a percentage of the loan amount or a flat fee, depending on the type of mortgage. We are always transparent about our fees and will provide a detailed breakdown of all costs associated with your mortgage.What security measures do you have in place to protect my financial information?
At Kent Savers Credit Union, we have implemented a number of security measures to protect our customers' financial information. This includes encryption of data, secure storage of information, and strict access controls to ensure that only authorized personnel have access to customer information. Additionally, we regularly review and update our security measures to ensure that we are providing the highest level of protection possible.Reviews
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L B
I use Kent Savers to save for things I need or to pay bills. I buy things on buy now pay later with an interest free 6-12 months. Then save in Kent Savers as much as I can during the interest free period. Then withdraw what I've saved to pay for my item before interest is charged. This is a great tool for managing my finances. I have a Standing Order for a set amount, so it squirrels away money, that quickly adds up. If I need to make a withdrawal it takes a minute through the website, and it lands in my bank account in minutes. When I have needed to call, it has been an answerphone response. However they always get back to you quickly if you leave your name and telephone number slow enough for them to write it down. I usually repeat my name and number twice and slowly. Slower than I usually speak, more robotic to be clear. From personal experience in Customer Services, there's nothing worse than messages that are spoken too fast to understand or catch the number from. Excellent service. 10/10
26-03-2023
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Natalie Mancini
Never answer the phone got acceptance for a loan and still not received my credit agreement a week down the line slow service
26-01-2023
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Jasmine Wake
Originally a good service, had a loan and a top up loan, never missed a payment as they took directly from my cb. I saved £200 which I withdrew for Christmas. Applied for a new loan took well over a week only to be refused. My credit is better than it was when they firsr lent. Completely anonymous customer service, and a completely false advertisement. Fair loans? What a joke. SCAM.
26-12-2022
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Noreen mongan
26-06-2022
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Chris Leahy
26-05-2022
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Alberto M
I have been volunteering for KSCU for more than a year and the sense of purpose, creative thinking to tackle big problems with little resources and people are a fulfilling experience. Really a great spot to contribute to the financial wellbeing of our local communities.
26-05-2022
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Tom Holmes
I've only ever used their online services and have never visited in person or used the phone. I applied for a savings account and followed the instructions on the website. The account was set up pretty quickly and I can access it easily. I wanted a savings account that was completely separate from my bank account and this fit the bill. The fact the Kent Savers also serve just Kent residents and actively engage in community funding was also a massive benefit for me.
26-05-2020
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Martyn Anderson
Poor costumer services. On phone.
26-05-2019
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Robert Marsh
Very halpful .good service
26-05-2018
