Kent IT Maintenance Ltd
Kent IT Maintenance Ltd is a UK-based company that provides a range of services including computer repair, computer support, corporate offices, office equipment repair, computer hardware and software, financial services, and machinery and equipment. The company is dedicated to providing high-quality services to its clients and has a team of experienced professionals who are committed to ensuring customer satisfaction. Kent IT Maintenance Ltd is located in Ashford, England.
Introduction to Kent IT Maintenance Ltd
Kent IT Maintenance Ltd is a computer repair and support company based in Ashford, England. The company was founded with the goal of providing reliable and efficient IT maintenance services to businesses in the area. What sets this company apart from others in the industry is their focus on customer satisfaction and their commitment to using the latest technology to provide top-notch services.Services & products
Kent IT Maintenance Ltd offers a range of computer repair services, including hardware and software repairs, virus removal, and data recovery. They also provide ongoing IT support services to businesses, which includes assistance with network setup and maintenance, software installations, and hardware upgrades. Customers can also purchase computer hardware and software from the company.Location
The company is located in the Raywood Office Complex in Charing, Ashford, which is a small village situated in the countryside of Kent. The area is known for its picturesque landscapes and historic buildings. The surrounding businesses in the area are mainly small to medium-sized enterprises, with a focus on financial services and machinery and equipment. The closest public transportation options are the Charing train station (1.1 miles), the Charing Heath bus stop (0.3 miles), and the Charing Post Office bus stop (0.4 miles).Benefits
Customers should choose Kent IT Maintenance Ltd because of their exceptional customer service, expertise in the IT industry, and commitment to using the latest technology to provide reliable and efficient services. The company's technicians are highly trained and certified, ensuring that customers receive the best possible service. Additionally, the company offers competitive pricing and flexible service plans to meet the needs of businesses of all sizes.Good to know
Customers should be aware that Kent IT Maintenance Ltd only services businesses, not individual customers. Additionally, the company does not offer on-site repairs, so all computer repairs must be done at their office.Reviews
Customers rave about the exceptional service they receive from Kent IT Maintenance Ltd. They praise the company for their fast response times, knowledgeable technicians, and overall professionalism. Many customers also appreciate the company's commitment to using the latest technology to provide top-notch services.Amenities
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computer -
printer
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monitor
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network
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server
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software
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backup
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security
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maintenance
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repair
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upgrade
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help desk
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troubleshooting
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installation
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training
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parking
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wi-fi
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meeting room
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reception area
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air conditioning
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furniture
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scanner
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on-site service
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pick-up & delivery
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remote support
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parts replacement
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networking
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data recovery
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printer repair
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copier repair
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scanner repair
FAQ
What types of computer hardware and software do you specialize in repairing?
At Kent IT Maintenance Ltd, we specialize in repairing a wide range of computer hardware and software, including laptops, desktops, servers, printers, and more. We have experience working with various operating systems such as Windows, macOS, and Linux. Our technicians also have expertise in troubleshooting software issues, virus removal, and data recovery.Can you provide references of satisfied clients who have used your computer support services?
Yes, we can provide references from our satisfied clients who have used our computer support services. We have a long list of clients who have benefited from our services, and we are happy to provide references upon request.What is your response time for fixing computer issues?
Our response time for fixing computer issues depends on the severity of the issue. For critical issues, we offer a same-day response time, while for minor issues, we aim to resolve them within 24-48 hours. We understand the importance of getting your computer up and running as quickly as possible, and we work hard to ensure that downtime is minimized.What is your pricing structure for computer support and services?
Our pricing structure for computer support and services varies depending on the type of service required. We offer both contract-based and ad-hoc support services to meet the needs of our clients. For pricing information, we recommend contacting us directly so that we can provide a customized quote based on your specific requirements.Are your technicians certified or trained in specific computer repair techniques?
Yes, all of our technicians are trained and certified in specific computer repair techniques. We prioritize ongoing training and development to ensure that our technicians are up-to-date with the latest technologies and techniques. Our team members have various certifications, including CompTIA A+, CompTIA Network+, and Microsoft Certified Solutions Associate (MCSA).Reviews
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Pavlin Hadzhiev
26-05-2022
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Carers' Support East Kent
Following our move to Kent IT Maintenance (KIT) a couple of years ago, we’ve never looked back! We are a medium sized UK regional charity based in East Kent, looking to fully migrate “everything” into the cloud. We also wanted a “one stop shop” where equipment such as laptops could be sourced quickly, at good value for a decent spec, and new users could be added / removed easily and quickly. In addition, we were very much single office based, but wanted colleagues to be able to work remotely and more flexibly, with everything remaining safe and secure. KIT are solution focused and find ways to achieve what we need and don’t turn our requests into large projects. If we have complex projects in mind, we can pick the phone up and chat it though, or email of course. Everything is responded to in plain English, no jargon, quoted accurately and completed quickly. Routine issues are dealt with quickly, efficiently, and incredibly politely. Our colleagues can even contact KIT direct for IT support, it’s truly a great service. If you are thinking about switching IT service providers, have a chat with Kent IT. On the day of lockdown back in March 2020, our IT cloud migrations were complete, and thanks entirely to KIT, we were able to seamlessly and securely transfer from office based to remote working. I still can’t believe how smoothly that went! KIT are totally professional, responsive, great value for money, polite and helpful. It’s an absolute pleasure doing business with them. Colin Simpson Systems Integration and Compliance Manager Carers' Support East Kent
26-05-2022
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Eddie Ockwell
Didn't answer my email when wrote to them. I had a query with one of their products on my system. Very disappointed, as they rave on about their customer service on their website.
26-05-2021
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Craig cooper
We turned to Kent IT to help us with our out dated office IT set up and they haven't disappointed. Woodlands Poultry Farm is a family run free range egg producer that has grown over the last 30 years but the office set up did not keep up. Gary, Adam and Matt were able to advise, supply and set up our IT system. They have also been there to sort out teething problems that haven't always been technical issues. The team at Kent IT offer a knowledgeable, professional and friendly service at a fair and affordable price and we would highly recommend them and their service.
26-05-2021
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Shaun Wakefield
Having a business that is very IT dependent means that any downtime or issues with systems has a direct cost related to our productivity. We were very pleased with their approach to review our operations and how they would recommend changes. I would have no hesitation in recommending them to any one who is looking to get a first rate service.
26-05-2020
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Paul Baxter
Kent IT sorted out our office cabling really quickly, right first time and we great value for money
26-05-2020
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Philippa Wiggins
I have been a customer of Kent IT for many years. They offer an excellent service and are very quick to resolve IT issues promptly either remotely or by coming to site. They have a reliable and knowledgeable team whom I am happy to recommend.
26-05-2020
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Abigail Fiddler
Very helpful when setting up complex new phone line system & additional network ports for new computers in the office. Great service :)
26-05-2020
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Mental Health Resource
The Team at Kent IT were extremely helpful recently during our re-brand and in particular, helped solve quite a challenging issue we were facing with re-directing our old website to our new website. It was a super professional service and we were really grateful to have them on board. Thanks Kent IT!
26-05-2020
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Samantha Gilmartin
We have been working with Garry, Matt, Adam and James from Kent IT for several years now. They provide IT support (even down to sourcing new machines and equipment to help the business) and host e-mails for all four of the garden centres in the Grovewell group. Not only are they friendly, professional, efficient and spot on in terms of value for money, they explain everything - so even the least tech savvy can understand! We wouldn't hesitate to recommend them - if you're looking for IT help and support DEFINITELY contact them!
26-05-2020
