Kent House
Kent House is a healthcare and medicine company located in Harrow, England. They specialize in providing assisted living facilities and care homes for individuals in need of medical care and support. With a focus on delivering high-quality healthcare services, Kent House is committed to improving the lives of their patients and ensuring their well-being. Their team of healthcare professionals is dedicated to providing compassionate care and personalized attention to each patient. Kent House is a trusted provider of healthcare services in the United Kingdom, and they continue to strive for excellence in their field.
Introduction to Kent House
Kent House is an assisted living facility and care home based in Harrow, England. The company was founded with the purpose of providing high-quality care and support to individuals who require assistance with their daily activities. What sets Kent House apart from other care homes is its commitment to creating a warm and welcoming environment that feels like home.Services & products
Kent House offers a range of services to its residents, including personal care, medication management, and daily activities. The company also provides 24-hour support to ensure that residents receive the assistance they need whenever they need it. In addition, Kent House offers a range of amenities to make residents feel comfortable and at home, including communal living areas and gardens.Location
Kent House is located on Augustine Rd in Harrow, a bustling suburb of London. The area is home to a variety of businesses, including restaurants, shops, and healthcare facilities. The closest public transportation options to Kent House are the Harrow & Wealdstone train station, the Harrow Bus Station, and the Northwick Park Underground station, all of which are within 1.5 miles of the facility.Benefits
Customers should choose Kent House over other care homes because of the company's commitment to providing personalized care and support to its residents. The staff at Kent House are highly trained and dedicated to ensuring that each resident receives the care and attention they need to live a fulfilling life. In addition, the facility offers a range of amenities and activities designed to promote socialization and mental stimulation.Good to know
Customers should be aware that Kent House is a care home for individuals who require assistance with their daily activities. The facility is not suitable for individuals who require round-the-clock medical care. However, the staff at Kent House are trained to provide medication management and other medical support as needed.Reviews
Customers have praised Kent House for its warm and welcoming environment, as well as its commitment to providing high-quality care and support to its residents. Many reviewers have noted that the staff at Kent House go above and beyond to ensure that residents feel comfortable and at home.Amenities
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24-hour care -
wheelchair accessibility
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nursing care
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medical supervision
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respite care
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dementia care
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activity program
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meal service
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housekeeping
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private room
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social support
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security system
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visiting specialists
FAQ
What levels of care do you offer at your facility?
At Kent House, we offer a range of levels of care for our residents, including assisted living and care homes. We strive to provide individualized care plans to meet the unique needs of each resident.What is the staff-to-resident ratio at your facility?
Our facility has a high staff-to-resident ratio to ensure that each resident receives personalized care and attention. Our staff members are highly trained and dedicated to providing excellent care to our residents.How are residents' medical needs addressed and managed?
We have a team of medical professionals on staff who work closely with our residents and their families to address and manage their medical needs. We provide regular check-ups, medication management, and other medical services to ensure the health and well-being of our residents.How are family members or loved ones involved in the care of residents?
We encourage family members and loved ones to be involved in the care of our residents. We provide regular updates on the health and well-being of our residents, and we welcome family members to visit and participate in activities with their loved ones. We believe that family involvement is an important part of the care process and we strive to foster strong relationships between our residents and their families.Reviews
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Amaal kholud
18-02-2023
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Urvashi Patel
Great Care Home and provide good service ! Highly recommend
18-02-2023
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Luxy 11
AVOID! On 13.10.22 my father was placed at KENT HOUSE! This carehome is for Dementia patients, my father does not have dementia. He was placed there for temp 2wks only BUT ended up being 3 awful months! This review page only allows short reviews so I’ve had to shorted my original review…which I will be submitting to the appropriate dept! A extremely poorly managed establishment. Never any Managers around to speak with to address matters/help. Staff do not relay info when doing handovers. I ended up chasing doing their jobs for them ! The general staff look miserable and fedup and again that’s down to poor management of this establishment…ie,. Manager(s) No regular diabetic checks 3months later despite registering with district nurse. MEDICATION!!!! Out of stock on many occasions, my father went without his meds for 3days on a few occasions, I would have to chase it for them to then call 911. FOOD!!! Awful. We spent a lot of funds in Tiffin delivery service and take outs. HEATING!!! stops working, bare in mind these were winter months oct-dec’22. Neglect!!! My father had diarrhoea and after informing several staff multiple times for a entire week, nothing was done! Ignored - my email complaint against a senior staff member was ignored! Smell - was absolutely awful… the 1st floor is very very bad…very strong Urine and excrement smell. You need to wear a mask! Bedsheets - not changed regularly even upon my fathers request. I’d often walk past other patients rooms on my visits and clearly saw non-clean bedsheets! The above are just a few major points! I was a regular visitor 2-3x per week. This place doesn’t like you to point out errors or complain! They are professional at two things only! ‘Blaming others’ and ‘excuses/lies’. My father was very unhappy here…starting to look depressed at each visit! I was constantly in touch with my fathers social worker to get him moved asap, it took 3months but we got there in the end! To our joy On 05/01/23 I was able to move my father to ‘SANCROFT HALL’. Only 2days worth of medication was provided from Kent House and some meds missing. My concerns continue for the patients at Kent House. None of the above is acceptable and I cannot stress enough my disappointment in the lack of care and professionalism at Kent House. Poorly managed and neglect! I would absolutely NOT recommend this place for your loved ones! Kent House and Sancroft Hall are worlds apart! Sancroft is an extremely professional, welcoming and caring establishment. My father is very happy and my stress is 100% reduced. I cannot speak highly enough of the management team at Sancroft the Manager is very warm and approachable. Kent House management need to take note of how a carehome should be run!
18-02-2023
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ivett titz
"Nothing teaches us better than our own experiences." "I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
18-02-2023
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Nabin Pandey
It’s really a great place to work and team management is really outstanding.
18-02-2023
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Patel Heli
18-02-2023
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Isabelle Plasschaert
We took my mother in law here for a two week respite stay. The room looked nice and people seemed nice. But we can’t ask my mother in law sadly as she has dementia. However, she DID lose her teeth which will now cost us £400. So better care should be taken, as we believe she must have put them on her tray and that probably ended up in the bin.
18-09-2022
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Jamie Lewis
18-07-2022
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Kaun Hai
Good care home
18-06-2022
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Hassan Qadar
18-06-2022
