Featured image
Assisted Living Facilities, Care Homes, Aged Care

Kent House Care Home

Kent House Care Home is a reputable aged care facility located in Broadstairs, England. They specialize in providing top-notch assisted living facilities and care homes for the elderly. With a focus on healthcare and medicine, Kent House Care Home offers a range of services to ensure the well-being of their residents. Their team of dedicated professionals is committed to providing compassionate care and support to the elderly. Kent House Care Home is a trusted name in the healthcare industry, providing exceptional services to their clients.

Introduction to Kent House Care Home

Kent House Care Home has been providing exceptional care services to the elderly for over 30 years. The company's mission is to provide a comfortable and safe environment for the elderly to live in, while receiving the necessary care they require. Kent House Care Home prides itself on its experienced and compassionate staff, who go above and beyond to ensure their residents are happy and healthy. What sets Kent House Care Home apart from other assisted living facilities is its commitment to providing personalized care to each resident.

Services & Products

Kent House Care Home offers a range of services to its residents, including assisted living, dementia care, and respite care. The company also offers a variety of activities and events to keep residents engaged and entertained, such as exercise classes, arts and crafts, and day trips. In addition, Kent House Care Home provides transportation to and from medical appointments and other outings.

Location

Kent House Care Home is located in the charming coastal town of Broadstairs in England. The area is known for its beautiful beaches, quaint shops, and delicious seafood restaurants. Residents of Kent House Care Home can expect to experience all of these wonderful amenities, as well as easy access to public transportation. The three closest public transportation options are Broadstairs Railway Station (0.7 miles), Dumpton Park Railway Station (0.8 miles), and Ramsgate Railway Station (1.2 miles).

Benefits

Customers should choose Kent House Care Home because of its commitment to personalized care, experienced and compassionate staff, and range of services offered. The company's focus on creating a comfortable and safe environment for its residents allows families to have peace of mind knowing that their loved ones are in good hands.

Good to Know

Customers should be aware that Kent House Care Home only accepts private paying residents and does not accept any government funding.

Reviews

Customers rave about the exceptional care received at Kent House Care Home. They appreciate the personalized care provided by staff members and the range of activities and events offered to residents. Families also appreciate the open communication from staff members and the peace of mind knowing that their loved ones are well taken care of.

FAQ

What level of care do you provide for residents?

At Kent House Care Home, we provide a high level of personalized care for our residents. Our trained staff offers assistance with daily living activities such as bathing, dressing, and medication management. We also provide specialized care for those with dementia or other health conditions.

Can you provide references or testimonials from current or previous clients?

Yes, we can provide references and testimonials from both current and previous clients. We understand the importance of choosing the right care home for yourself or a loved one, and we are happy to provide feedback from those who have experienced our care firsthand.

How do you ensure the safety and security of your residents?

The safety and security of our residents is our top priority. We have 24-hour on-site staff, security cameras throughout the facility, and secure entrances and exits. We also conduct regular safety checks and emergency drills to ensure that our staff is prepared for any situation.

How do you ensure the safety and well-being of your clients?

At Kent House Care Home, we have a comprehensive care plan for each of our residents that is tailored to their individual needs. Our staff is trained to provide personalized care, including assistance with daily living activities, medication management, and specialized care for those with dementia or other health conditions. We also have regular check-ins with residents and their families to ensure that their needs are being met and to address any concerns.

Can you provide references from current residents/families?

Yes, we can provide references from current residents and their families. We value the feedback of our residents and their loved ones, and we are happy to provide references upon request.

Reviews

  • Kim Dolman

    Shelley, Jenny and all the staff of Kent House took good care of dad since transferring to them from hospital. Dad had spent 6 weeks in QEQM and theĀ  Canterbury hospitals and we had had very little contact with him during this time due to not being allowed to visit him and also because he was unable to use his mobile phone himself due to dementia. When we called the hospitals some of the staff had not been interested with helping dad use his phone and we were becoming worried and frustrated at how little we were able to speak to him. As soon as he arrived at Kent House, Shelley the manager called us to say he was there and reassured us that mum could visit him and that we could call him anytime and they would answer dad's phone for him so we could video call him. Shelley had called us as soon as dad arrived at Kent House because we had not been told by the hospital that they were even transferring him that day. Dad was being transferred to Kent House on a six week NHS placement bed but unfortunately the hospital had told my dad that he was "going home" that day and he was confused and angry when he arrived at Kent House but Shelley had spent his first hour there talking to Dad until he was settled and calm. We are so grateful to Shelley and the other staff for this as we know how devastating it would have been for dad to think he was coming home to us and then being taken to a care home. We were able to visit dad the very next morning and from then on we could visit him and call him twice each day with their help. Shelley, Jenny and all the staff kept him safe and looked after while he was with them and did their best for dad over the next 5 weeks with encouraging him to get mobile by sitting in the conservatory and being patient with helping him to getĀ  stronger with his eating. When we were visiting dad one afternoon I accidentally pressed the alarm and three staff members were at dad's room within a few seconds. When dad took a turn for the worse one morning the staff responded quickly and called an ambulance. The paramedics who attended dad that day again failed to follow through with getting the help for dad that he needed and Shelley gave up her day off by spending all day calling different NHS services to get dad that help which finally arrived late evening. My sister and I were particularly grateful to both Audrey and Becky for their support and kindness before dad left us and will always be grateful to them. Our family are very happy with Kent House and the care they provided for Dad.

    26-05-2021
  • Lin Bylett

    My husband is not the easiest person to care for but everyone is so very kind and patient with him. They are amazing people.

    26-05-2021
  • xxshelbelxx Davies

    26-05-2021
  • Neil Steele

    I would like to thank Shelley and all the staff for for being so caring and supportive with all the care my mum received at Kent House x

    26-05-2020
  • Steven McNamara

    The residents look so unhappy lack of activities ...

    26-05-2019
  • Danielle Anderson

    26-05-2018
  • Alan Slate

    26-05-2018
  • Peter Davin

    26-05-2017