Kent Family Mediation Service
Kent Family Mediation Service is a mediation service provider based in Sittingbourne, England. The company specializes in social services organizations, public sector & society, economics & law. They offer professional mediation services to help resolve conflicts and disputes.
Introduction to Kent Family Mediation Service
Kent Family Mediation Service is a company that provides mediation services to families in Sittingbourne, England. The company was founded with the purpose of resolving family disputes in a peaceful and amicable manner. The company takes pride in its ability to provide a safe and confidential environment for families to discuss their issues. What makes Kent Family Mediation Service unique is its focus on helping families reach a mutually beneficial agreement that benefits everyone involved.Services & products
Kent Family Mediation Service offers a variety of services to help families resolve their disputes. These services include mediation for divorce and separation, child custody and access, and financial settlements. The company also offers a parenting plan service to help parents create a plan that works for everyone involved. Customers can purchase these services either through a private appointment or through a publicly funded program.Location
Kent Family Mediation Service is located at 2 Vellum Dr, Sittingbourne ME10 5BH, England. The area is a mix of residential and commercial properties, with several other social services organizations nearby. Customers can expect to find a range of businesses in the area, including cafes, restaurants, and shops. The closest public transportation options are the Sittingbourne train station (0.9 miles), the Sittingbourne bus station (0.7 miles), and the Asda supermarket bus stop (0.2 miles).Benefits
Customers should choose Kent Family Mediation Service because of its commitment to providing a safe and confidential environment for families to resolve their disputes. The company has a team of experienced mediators who are trained to help families reach a mutually beneficial agreement. The company also offers flexible appointment times to accommodate the needs of its customers.Good to know
Customers should be aware that Kent Family Mediation Service is a publicly funded organization. This means that some customers may be eligible for free mediation services, depending on their circumstances.Reviews
Customers have praised Kent Family Mediation Service for its professional and compassionate approach to mediation. They have also appreciated the company's ability to help them reach an agreement that works for everyone involved. Overall, customers have found the company's services to be helpful and effective.Amenities
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legal assistance -
conference room
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video conferencing
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online mediation
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phone mediation
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private room
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arbitration
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expert witness
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legal representation
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negotiation
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mediation training
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conflict resolution
FAQ
How do I qualify for services and what is the application process?
At Kent Family Mediation Service, we provide services to all individuals who need mediation, regardless of their background or financial situation. To apply for our services, you can contact us directly through phone or email, and we will guide you through the application process which involves filling out a form and providing some basic information about your situation.How do you ensure the confidentiality and privacy of my information?
At Kent Family Mediation Service, we take the confidentiality and privacy of our clients very seriously. We have strict policies and procedures in place to ensure that all information shared during mediation is kept confidential and private. Our mediators are trained to maintain confidentiality and we only share information with third parties with your explicit consent or when required by law.What are the fees associated with your services and are there any financial assistance programs available?
We offer affordable mediation services at Kent Family Mediation Service. Our fees are based on a sliding scale, which means that the cost of mediation is determined by your income and financial situation. We also offer financial assistance programs for those who may not be able to afford our services.How do I provide feedback or make a complaint about the services I receive?
At Kent Family Mediation Service, we value your feedback and take all complaints seriously. If you have any feedback or would like to make a complaint about our services, you can contact us directly through phone or email. We will listen to your concerns and work with you to resolve any issues you may have.Reviews
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Finnley Howard
Lost me kids, not appy at all very peak
26-01-2023
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chris Lewis
Early stages but so far I can agree with the comments in the review receptionist was so rude and constantly spoke over me. I was harassed constantly for payment after explaining I had nothing to give until payday. After the mother of my children withdrew access for my eldest birthday I rang Kent mediation for advice granted I was upset and irritated and this may have come across negatively but to be told quit while im ahead is unacceptable I think?? This whole process so far has been horrendous and I am dreading the future I was told I wouldn’t have to see the mother of the children but that soon changed after I paid so sold a false promise. I will update this review as the process goes along but so far I am disgusted and very fearful of the future I feel this is a biased service if my opinion changes and it is as as described I will change this review. The receptionists skills need to be reviewed she constantly spoke over the top of me I’ve read the other comments and this is a recurring topic yes I was emotional this is about my kids but I would have thought they would have and demonstrate the necessary skills to be capable of dealing with this kind of situation not hanging up the phone several times or telling me to quit while I’m ahead! Further update a week after this review was left they cancelled my 1st MIAM meeting which will result in the mother of my children being able to take me to court and put a court order in place so I will continue to be messed around with access to my children. So thanks a lot Kent family mediation this service was absolutely terrible one sided and a absolutely horrendous receptionist who has caused this whole thing by being considerably rude constantly talking over the top of me had no time to hear my situation just wanted money every other day end was also told to quit while I was ahead shocking service avoid at all costs dads this service was so poor and made throngs so much worse
26-01-2023
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Alexandrina Eleanor Rose O’Leary
I couldn’t believe it! Shocking. Totally unprofessional. I was called by Kent Family Mediation to arrange an appointment for a MIAM. I had paid £95 for this and they pestered me for payment too. I have no availability before 4.15pm weekdays due to my work commitments and contract restrictions. This female employee told me that there was no mediation available at 4.15pm at all. That is not late; 4.15 - 5.30/6pm is still the working day. Don’t these mediators work normal hours? She even tried to get me to mediate during my half hour lunch break! I work in a school which she knew, so that was a completely inappropriate suggestion. I work with teenagers and staff- how could attend divorce mediation in a school environment?! Instead of trying to work out a solution or direct me to another service, this extremely rude employee patronisingly informed me that I would find it hard to get legal aid elsewhere, implied I was lying about my employer, blamed me and said that I would be marked down as having refused mediation! That is not true! Almost liable! It’s not my fault the company cannot be flexible for an after 4pm appointment. I had paid. She really upset me- I was stressed for the rest of the day. This woman continually argued and talked over me - even telling me what I should say in court! Clearly lacking in empathy and poorly trained. What a disgraceful service. Just avoid like the plague. If that’s the standard of their front of house, heaven help anyone receiving mediation! Especially so at very difficult times in peoples’ lives. Go elsewhere.
26-12-2022
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leigh-ann stanton
Really helped with my personal situation and children. Felt listened to, staff where polite thank you
26-11-2022
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Monte Bryant
What can I say, very poor service, they wrote the mediation paperwork and my ex and myself had to basically rewrite the whole thing, so many details where wrong, right down to children and names. Then had cheek to demand full payment. Also my opinion not really impartial.
26-05-2022
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Fiona Handscombe
20 phonecalls and not one answered, messages left not responded to ! Very unhappy at this point !!
26-05-2020
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Matt Linehan
Did the best they could with the material they had to work with.
26-05-2020
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David Brook
FATHERS BEWARE: DO NOT USE THIS BIASED AND DEEPLY UNPROFESSIONAL SERVICE. You will be faced with a so called mediator - in my case the appalling Sarah Emmanuel - who WILL act more as a legal representative for your ex partner than an impartial negotiator. Trust me, you and your kids deserve so much better than this diabolical service could ever hope to offer. You have been warned.
26-05-2020
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Suzanne Blundell
26-05-2020
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My World
Horrible horrible ghastly people. You should be ashamed of yourselves and your conduct. Firing ALL of you and finding decent replacements would be a good thing! Please, anyone considering using them, please don’t. Don’t give them your financial details or phone numbers. I can see why there are so MANY negative reviews! People are right - the woman on reception is a rude dragon. Shame on you all. I do t know how you sleep at night.
26-05-2020
