Kensa Heat Pumps
Kensa Heat Pumps is a leading supplier of solar hot water systems, heating equipment, water pumps, and machinery & equipment for the building and construction industry. Based in Truro, England, Kensa Heat Pumps is committed to providing high-quality products and exceptional customer service to its clients. With a focus on sustainability and energy efficiency, Kensa Heat Pumps is dedicated to helping its customers reduce their carbon footprint and save money on energy costs.
Introduction to Kensa Heat Pumps
Kensa Heat Pumps, located in Truro, England, is a leading supplier of solar hot water systems, heating equipment, water pumps, and other machinery and equipment related to building and construction. The company was founded with the purpose of providing sustainable and energy-efficient solutions for heating and hot water systems. Kensa Heat Pumps is unique in that they specialize in ground source heat pumps, which use renewable energy sources to provide heating and hot water.Services & Products
Kensa Heat Pumps offers a range of services, including installation, maintenance, and repair of their ground source heat pump systems. Their products include a variety of models of heat pumps suitable for both residential and commercial use, as well as a range of accessories to enhance the performance of their systems.Location
Kensa Heat Pumps is located in the Mount Wellington Mine area of Truro, a historic mining town in the heart of Cornwall. The area is home to a mix of residential and industrial properties, as well as a number of other businesses related to building and construction. The company is easily accessible by public transportation, with the nearest bus stop, Chacewater Turn, located just a short walk away. Other nearby options include the Chacewater Village and the Bus Shelter, both less than a mile from the company's location.Benefits
Customers should choose Kensa Heat Pumps because of their expertise in ground source heat pumps and commitment to sustainable energy solutions. Their systems are designed to be highly efficient and cost-effective, reducing energy bills and carbon emissions. Kensa Heat Pumps also offers excellent customer service and support, ensuring that their customers are satisfied with their products and services.Good to Know
Customers should be aware that Kensa Heat Pumps specializes in ground source heat pump systems, and may not be the best choice for customers looking for other types of heating or hot water solutions. Additionally, customers should be prepared for the upfront cost of installation, which may be higher than other types of systems, but is offset by long-term savings in energy bills.Reviews
Customers have praised Kensa Heat Pumps for their expertise in ground source heat pumps and their commitment to sustainable energy solutions. Many customers have reported significant savings on their energy bills after installing a Kensa Heat Pump system, and have appreciated the company's excellent customer service and support.Amenities
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installation service -
maintenance service
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warranty
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delivery service
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energy efficiency rating
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customization option
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free consultation
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repair service
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credit card payments
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free estimates
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financing
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on-site consultation
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spare parts
FAQ
What type of solar hot water systems do you offer?
We offer a range of solar hot water systems, including flat plate collectors, evacuated tube collectors, and integrated collector storage systems. Our systems are designed to be energy-efficient and cost-effective, providing reliable hot water for homes and businesses.Do you offer any maintenance or repair services for your solar hot water systems?
Yes, we offer maintenance and repair services for all of our solar hot water systems. Our team of experienced technicians can diagnose and fix any issues with your system to ensure it is operating at peak efficiency. We also offer regular maintenance services to keep your system running smoothly and extend its lifespan.Can you provide references or case studies from previous clients who have utilized your water pump solutions?
Yes, we have a number of references and case studies from satisfied clients who have used our water pump solutions. We would be happy to provide these to you upon request, so you can see firsthand the quality of our products and services.What types of heating equipment do you offer?
We offer a range of heating equipment, including air source heat pumps, ground source heat pumps, and hybrid heat pumps. Our equipment is designed to be energy-efficient and environmentally friendly, providing reliable heating for homes and businesses.Do you offer installation services for the equipment?
Yes, we offer installation services for all of our heating equipment. Our team of experienced technicians can install your equipment quickly and efficiently, ensuring that it is set up correctly and ready to use. We also offer ongoing support and maintenance services to keep your equipment running smoothly.Reviews
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Jenny Wells
Technical support amazing. Above and beyond expectations, incredibly knowledgeable and willing to help. Jordan excellent. Many thanks
26-04-2023
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Susan Barry
Recently moved house inherited a Kensa twin compressor, found the technical enquiries line so helpful. Engineers were brilliant, it’s a new technology for me and the engineer was incredibly helpful and gave me all the time I needed.
26-02-2023
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Hope Acton
Technical support from Carl was first class, talked me through the whole process, rectified the fault and went above and beyond in helping including sending a post call email with additional information. Neil
26-02-2023
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John
The Tech Support engineer at Kensa was incredibly helpful in diagnosing the problem with my 14 year old system, and then talking me through installing the replacement parts. Excellent support.
26-01-2023
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Daniel Bamford
Superb technical support, which quickly resolved a minor issue I experienced.
26-01-2023
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John Williams
Technical issue with pressures cropped up on 30th December:not a great date. Straight through to technical support who did a super job of talking me through things (I am no engineer) to get the pump back on line so that I can sort things myself going forward and avoid repeats. Great service.
26-01-2023
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Guy Harlow
Whilst I've experienced a few teething issues and integration challenges with my new Kensa Shoebox heat pump/ heating system and there have been a few challenges with integration, the constant level of support when needed from the Kensa has so far been excellent. Always on hand and really helpful in trying to find solutions to any encountered problems.
26-12-2022
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Peter Marsh
Great Customer Service! Tom kindly led me through some diagnostic until the pressure problem was found and then once again my Kensa M150-TIH-OK fired up. No need for an engineer call out and heat again! Thanks Tom
26-12-2022
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BAZ 1506
Had an issue with my system. Janine dealt with my issue. She was brill. Called me back when she said she would, and checked up. Engineers were pleasant and helpfull. Great allround service from Kensa. Rather rare these days.
26-12-2022
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kerry hill
Spoke to a amazing lady cause janine who helped me today get my heating back on on after lots of phone calls and a week with no heating shes the only person that offered and able to help thank you janine merry Christmas:)
26-12-2022
