KCOM
KCOM is a leading telecommunications company based in Kingston upon Hull, England. They specialize in providing cable and internet services to customers across the United Kingdom. In addition, KCOM offers education and job opportunities in the telecommunications industry. As one of the top telecommunications service providers in the country, KCOM is committed to delivering high-quality services to their customers.
Introduction to KCOM
KCOM is a telecommunication company based in Kingston upon Hull, England. The company has a rich history dating back to 1904 when it was established as the Hull Telephone Department. KCOM has since evolved to become a leading provider of telecommunication services in the United Kingdom. The company is unique in its approach to providing reliable and affordable services to customers.Services & products
KCOM offers a wide range of services to customers, including internet and cable services. The company provides fast and reliable internet connection to homes and businesses across the United Kingdom. Customers can also buy cable services that provide a wide range of channels for entertainment. KCOM also offers telecommunication services to schools and businesses.Location
KCOM is located at 37 Carr Ln, Hull HU1 3RE, United Kingdom. The area is home to many businesses, including restaurants, cafes, and shops. Customers can expect to experience a vibrant and lively atmosphere in the area. The company is easily accessible by public transportation, with the closest options being Hull Paragon Interchange, Hull Station, and Hull Bus Station, each less than a mile away.Benefits
Customers should choose KCOM because of its commitment to providing reliable and affordable services. The company's internet and cable services are some of the fastest and most reliable in the United Kingdom. KCOM also offers exceptional customer service, ensuring that customers have access to support whenever they need it.Good to know
Customers should be aware that KCOM is a leading provider of telecommunication services in the United Kingdom. The company is committed to providing reliable and affordable services to customers, and it has a proven track record of delivering on its promises.Reviews
Customers have praised KCOM for its fast and reliable internet and cable services. The company's exceptional customer service has also been commended by many customers. Overall, KCOM has received positive reviews from customers who appreciate the company's commitment to providing reliable and affordable services.FAQ
What internet speed packages do you offer?
We offer a variety of internet speed packages to fit the needs of our customers. Our packages range from basic to high-speed internet, depending on the customer's needs and location. We also offer bundle packages that include internet, phone, and cable TV services.What is your customer service availability and response time?
Our customer service team is available 24/7 to assist customers with any questions or concerns they may have. We strive to provide fast and efficient support to all of our customers, with an average response time of less than 24 hours.Are there any additional fees or charges not included in the advertised prices?
We pride ourselves on transparency and honesty in our pricing. Our advertised prices include all fees and charges, so there are no surprises when it comes time to pay your bill. If there are any additional fees or charges, we will clearly communicate those to you upfront.Do you offer any hands-on training or internships with telecommunication companies?
As a telecommunications service provider, we do not offer hands-on training or internships with other telecommunication companies. However, we do offer on-the-job training and development opportunities for our own employees, along with competitive salaries and benefits packages.How do you handle customer service and technical support?
We take customer service and technical support very seriously, and strive to provide the best possible experience for our customers. Our customer service team is available 24/7 to assist with any questions or concerns, and our technical support team is trained to quickly diagnose and resolve any issues that may arise. We also offer online resources and tutorials to help customers troubleshoot common issues on their own.Reviews
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The Obesity Solution
Great broadband Awful customer service. Router broke cos of power surge from outside work and had to wait a full week for to replace. Nightmare no real empathy and 7 days is way to long to wait. No tv no games no internet it got that bad scrabble came out 🙂
25-05-2023
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monka mo
Kcom has fleeced the people of Hull for many decades. Charging massively over priced services. Leaving many in this city not able to afford what others the rest of the country can. Even to this day the greed of this company results in 50% of this city living in online isolation. Just google ten most expensive isp's in the UK. The service Kcom provide is dreadful too.
22-05-2023
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Max
Very bad
22-05-2023
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demi w
awful stops working all the time get a grip x
15-05-2023
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Christine Brodrick
This must be the worst broadband provider on the market. 3 times they tell me they are sending a booster for my broadband. Absolutely shocking customer service.
08-05-2023
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Laura Smith
Personally cannot fault KCOM, friendly and informative service from Reece when setting up installation, and our engineer Tom worked tidily and efficiently, was a lovely man! The internet itself is spot too :)
08-05-2023
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depechemode
Wifi very unstable constantly cutting out at certain parts of the day especially after 6pm then it becomes shocking through the night
01-05-2023
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Martin Anthony
Tried to call customer service, closes at 8 according to telephone, it's 1920 and it's shut ???? They failed to take standing order and are now charging me for a late payment,
29-04-2023
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Catherine Cullen
29-04-2023
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Piotr Krupa
4 months later still no engineer or WiFi. But they had the cheek to send me another bill....Countless emails etc. Don't bother with this scummy company.....their customer service doesn't help and wastes your time so you put the phone down and let them carry on their scummy act....... Will pop to their headquarters and deal with them myself. Shocking how they can be getting away with this...... EDIT. Thanks for a copy/paste response 👍🏻 World class customer service smh.....
29-04-2023
