KBIS British Equestrian Insurance
KBIS British Equestrian Insurance is a leading insurance agency based in Newbury, England. They specialize in providing insurance coverage for equestrian-related activities and offer a range of policies to suit the needs of their clients. In addition to their equestrian insurance offerings, KBIS also provides dental insurance policies. With their commitment to excellent customer service and comprehensive coverage options, KBIS British Equestrian Insurance is a trusted choice for those seeking reliable insurance solutions.
Introduction to KBIS British Equestrian Insurance
KBIS British Equestrian Insurance is a company that provides insurance services specifically for equestrian activities. The company was established in 1991 and has since become one of the leading providers of insurance for the equestrian industry. What makes this company unique is its specialized focus on equestrian activities, which allows them to provide tailored insurance solutions for their clients.Services & products
KBIS British Equestrian Insurance offers a range of insurance services for equestrian activities, including horse insurance, rider insurance, and liability insurance for equestrian businesses. Customers can also purchase specialist insurance for equestrian events such as shows and competitions.Location
Located in Peasemore, Newbury, KBIS British Equestrian Insurance is situated in a rural area with a strong equestrian community. The surrounding area is home to many equestrian businesses such as stables, riding schools, and competition venues. The closest public transportation options are Newbury train station (7.5 miles), Kintbury train station (6 miles), and Thatcham train station (8 miles).Benefits
Customers should choose KBIS British Equestrian Insurance because of their specialized focus on equestrian activities, which means they can provide tailored insurance solutions that meet the unique needs of their clients. The company also has a strong reputation within the equestrian community and is known for their excellent customer service.Good to know
Customers should be aware that KBIS British Equestrian Insurance only provides insurance services for equestrian activities and does not offer other types of insurance such as dental insurance.Reviews
Customers have praised KBIS British Equestrian Insurance for their knowledgeable staff and excellent customer service. Clients appreciate the tailored insurance solutions and competitive pricing offered by the company.Amenities
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online payment
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online claims submission
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multiple insurance plans
FAQ
What types of dental services are covered by your insurance plans?
Our company, KBIS British Equestrian Insurance, does not offer dental insurance plans. We specialize in providing insurance for equestrian-related activities and do not cover dental services.Can I choose my own dentist or am I restricted to a network of providers?
As we do not offer dental insurance plans, we cannot provide information on whether or not you would be restricted to a network of providers. However, if you are interested in our equestrian insurance options, we are happy to provide information on our coverage and any restrictions that may apply.How does your company handle claims and reimbursements?
As a company that specializes in equestrian insurance, we have a dedicated claims team that handles all claims. Our claims process is designed to be straightforward and efficient, and we aim to provide timely reimbursements to our policyholders.What is the process for pre-approvals or authorizations for specific dental procedures?
As previously mentioned, we do not offer dental insurance plans and therefore cannot provide information on the pre-approval or authorization process for specific dental procedures. If you have any questions about our equestrian insurance policies, however, our team is happy to assist you.Are there any limitations or exclusions to dental coverage in your plans?
As we do not offer dental insurance plans, there are no limitations or exclusions to dental coverage within our policies. However, we do have limitations and exclusions within our equestrian insurance policies, which our team can explain in further detail if you are interested in our coverage.Reviews
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Helen Whitfield
I have spoken to Claire Perry to renew my policy directly, rather than through a broker. She has made some incredibly helpful suggestions for various cost options. You hope never to need to use insurance for your horses, but it is reassuring to have an empathetic ear on the end of the phone when making decisions. Highly recommend.
29-01-2023 -
Margaret Brogan
Helpful and reassuring explained clearly for our horse's insurance.
29-12-2022 -
Emma Sherwood
Excellent equine insurance, very easy to deal with and no their subject better than other specialist insurers
29-11-2022 -
Richard Bailey
I have horse insurance with KBIS for a number of years and have found them to be helpful and knowledgeable about bloodstock. I recently had to claim on the colic/gastro intestinal surgery which is covered on the mortality policy. The claim was paid in full seemlessly on production of the necessary documentation. Sadly I had to claim on the death of the filly 3 months later which was also paid as per the policy. You cannot fault this.
29-09-2022 -
Jean Louise
Too busy to take calls, never called back. Eventually got to speak to someone for a quote, never received it, phoned to check email address was taken correctly too busy to take call, eventually called back 1 week later!! Went elsewhere.
29-09-2022 -
linda lithgow
Great customer service and support
29-06-2022 -
Nick Wraight
Very informative to get the right policy made easy
29-05-2022 -
Alaine Benardis
KBIS is paying out for one of my claims the other has been a struggle although the company has now agreed. However, I have found them difficult and obstructive and those making the decisions regarding claims are like vultures picking at scraps. I have had to make several challenges with my vet's help. Claims are processed slowly too and sit in my account for weeks without being sent for review, only being hurried along when I phone to ask how things are proceeding. Disappointed so far. I was with E & L before and couldn't fault them.
29-05-2022 -
Amie Padfield
I've used KBIS to insure both my horse, and our 3.5t horsebox. Faultless customer service....... and yes, policy prices might be a little higher compared to other insurer's, but the only deduction made was my excess when I had to make a claim on my horse's policy. So in the long run, it actually saves you money! As other insurer's make loads of deductions - which they don't tell you about! In addition, when I made a claim, KBIS paid out really quickly..... staff always so helpful when I contacted them - and for me, because I work long hours, being able to have an email dialogue with them, which a big game changer for me! I can highly recommended KBIS!
29-05-2022 -
Linda Cadogan
Having lost my 29 year old pony from what we believe to be natural causes. he was found to have passed away during the night, I rang KBIS to request that my claim for his disposal be processed. I was refused and told that disposal was linked to the reason for the death. I was only insured for his disposal if the death was due to accidental reasons. Apparently this is stated in the small print. I wasn’t expecting any money for his loss just some contribution to help with disposal. I was aware there was a£140 excess. Very very disappointed and feel that the insurance I bought for the latter years was not what I was led to believe.
29-05-2022