Software Companies

Karhoo

Karhoo is a software company based in London, England. They specialize in computer hardware and software solutions.

Introduction to Karhoo

Karhoo is a software company based in London, England. The company was founded in 2016 and aims to create a global taxi and ride-hailing platform that connects passengers with licensed fleets of taxis and private hire vehicles. Karhoo is unique in that it partners with established taxi and private hire companies, rather than competing against them.

Services & products

Karhoo's platform offers a range of services, including on-demand rides, pre-booked rides, and airport transfers. Customers can book rides through the Karhoo app or website, and can choose from a variety of vehicle types, including standard taxis, luxury cars, and wheelchair-accessible vehicles. Karhoo also offers a suite of tools for taxi and private hire companies, including dispatch software and driver management tools.

Location

Karhoo is located in the heart of London's Paddington district, at WeWork's Merchant Square location. The area is home to a variety of businesses, including media companies, technology startups, and financial firms. There are several public transportation options nearby, including Paddington Station (0.3 miles), Edgware Road Station (0.3 miles), and Warwick Avenue Station (0.5 miles).

Benefits

Customers should choose Karhoo because it offers a range of ride options from licensed taxi and private hire companies, ensuring that customers receive a safe and reliable ride. Karhoo also offers competitive pricing and transparent pricing, so customers know exactly how much their ride will cost before they book.

Good to know

Customers should be aware that Karhoo is currently only available in select cities, including London, New York, and Paris. Additionally, Karhoo does not operate its own fleet of vehicles, but partners with established taxi and private hire companies.

Reviews

Customers have generally been pleased with Karhoo's service, citing the ease of use of the app and the reliable rides provided by its partner fleets. However, some customers have reported occasional issues with pricing and availability of rides during peak times.

Amenities

online support
cloud hosting
mobile app
customization
security
upgrades
maintenance
technical assistance
data storage
training
integration
consulting

FAQ

What types of software do you offer?

At Karhoo, we offer a variety of software solutions for transportation companies, including dispatch and booking systems, fleet management tools, and mobility platforms for ride-hailing and taxi services.

Are your software solutions customizable to fit our specific needs?

Yes, our software solutions are highly customizable to fit the unique needs of your transportation business. We work closely with our clients to understand their specific requirements and tailor our solutions accordingly.

What kind of customer support do you offer?

We offer comprehensive customer support to ensure that our clients receive the assistance they need at all times. Our support team is available 24/7 and can be reached via phone, email, or live chat.

How frequently do you release updates or new versions of your software?

We are constantly working to improve our software solutions and release updates and new versions on a regular basis. The frequency of updates and new releases depends on the specific product and the needs of our clients.

What kind of security measures do you have in place to protect our data?

At Karhoo, we take data security very seriously and have implemented a variety of measures to ensure the safety and privacy of our clients' data. These measures include encryption, regular backups, and strict access controls. We also comply with all relevant data protection regulations.

Reviews

Anne Sophie Davoust

(Translated by Google) The taxi is not seen, the invoice paid in advance, I am still waiting for my refund for 1 week. I am surprised by the non-existent customer service… what should I do? (Original) Le taxi n’est pas vu, la facture payée en avance, j’attends toujours mon remboursement depuis 1 semaine. Je suis surprise par le service client inexistant… que faut il faire ?

26-11-2022
EBEKU PRISCILLIA OGEYI

My experience with this company was the worst experience in my life when it comes to ride pick-up. i was told to provide my flight booking confirmation number to enable them track the flight incase of delay which i did but they never tracked any flight because my flight to Heathrow airport on the 6/10/2021 was delayed for over 45 minute and when we landed the passport control and baggage claim was so slow and passengers were much which makes it take a longer time at the security screening, before i could get cleared at the passport control and pick-up my baggage and come to meet the ride i paid for, the driver has gone without picking me. who dose that, at least the driver should have asked question about the arrival of the flight and how long it's going to take for people to get cleared or better still, the driver should have waited for me and request for extra amount for the delay which wasn't even cause by me. i ended up picking another taxi in the airport which cost me #109 pounds from the airport to my hotel. Below is the driver's details Driver details TARIQ MAHMOOD DIN Taxi provided by: Karhoo Europe Ltd Please i need a refund of my money .

26-05-2022
John Fossett

Great company, their marketplace offers a clear comparison of ground transportation options.

26-05-2020
Aslam Cader

We Work office was a nice place to work while visiting Karhoo

26-05-2020
Luce Burello

26-05-2020
Shaun Healey

26-05-2020
Pierre Peyrard

(Translated by Google) Excellent experience with Mon Chauffeur (powered by Karhoo) on the TGV Paris Lyon. The drivers at the departure and arrival of the train were on time, professional, caring. The price was in line with what was estimated. (Original) Excellente expérience avec Mon Chauffeur (powered by Karhoo) sur le TGV Paris Lyon. Les chauffeurs au départ comme à l'arrivée du train étaient à l'heure, professionnels, aux petits soins. Le prix était conforme à ce qui était estimé.

26-05-2020
Djidji Bidji

26-05-2018
Kiesha Morris

This service is really poor. They give you cancellation charges even though you have paid a cab fare and they will not refund your cancellation charge. If you pre book your driver will arrive an hour early which has happened on 2 seperate occasions. I will not be using Karhoo again and will continue using Uber.

26-05-2017
NISH DEWAN

The app never works properly

26-05-2017