Kapoor Saab

FAQ

Reviews

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  Kuldeep Dass

  Took my better half shopping on soho road.. great experience ordered and had stitching done within one week in time for our event.. great prices and wonderful service.. highly recommend! Beautiful outfits.. defo worth checking out upstairs houses some fantastic pieces.

  19-05-2023
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  Ahmed Chowdhury

  Save time money and stress. Because they take your money and lie non stop and never get the job right. Rude after service. Go to Alumrock road instead

  26-05-2022
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  Kajal Hussain

  First off, please do yourself a favour and do NOT, I repeat do NOT engage in business with this store. Save yourself time and money by avoiding this store and the owner. The customer service is the worst I have ever come across. The owner (sikh man with blue/glazed eye) is arrogant, rude, disrespectful and a liar. A serial liar may I add by reading the rest of the reviews on here. He will sweet talk you and get money off you, and once he has your money that’s it - he doesn’t care about you or your order(s). He does not deliver products on time. He does not answer your calls. Called off another phone and he answered that one not knowing it was us, ie he actively avoids you. We turned up unexpectedly at the store to his surprise and he was visibly shocked. He actually admitted at his own will that he felt bad for “ignoring our calls”. He said the items we ordered had not arrived yet, will not give us a refund but instead we can exchange for other outfits. He told us to take our time and have a look at what else the store has. After about 20mins he pressured us into finding other clothes and getting out the store as quick as we can because “there are other customers and it is really busy”. Wow, rude. Eventually we found other clothes we settled for. When it came to checking the prices, we were told different prices for the clothes by him and by another colleague of his. Conflicting prices, which obviously we brought up. He straight away became rude and dismissive and actually threw one of the clothes and said “if you don’t want it then fine” and told his colleague to take the dress away. What the actual f. This man is horrendous and a complete nightmare. Anyway, we remained calm, we got the outfits and we ran outta there. Never ever going to do business with this man and store again.

  26-05-2021
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  Jaskaran Singh

  Had a big wedding coming up and gave these guys Plently or notice and they took our measurements. Every single order was wrong and once we asked for readjustments they were wrong again! Furthermore they were late with every order and half the men in the family can’t wear what was intended and have to make do with an awful last resort. Honestly if you’re looking for professional, friendly, accurate services then this isn’t the place to go to

  26-05-2020
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  Ali Malik

  Avoid

  26-05-2020
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  Amit Pankhania

  Horrendous delays to our wedding outfit. The outfit was ready 3 months later than the wedding date!! Read other reviews before purchasing....i wish i had! Do not believe his “gentleman’s promise”. He will promise you everything but will deliver on nothing!

  26-05-2019
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  Kiratdeep Nagi

  26-05-2019
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  Pritesh Mistry

  ***WARNING DO YOUR RESEARCH BEFORE SHOPPING HERE*** I have possibly had one of the worst experiences of my life at this place. I initially purchased my wedding outfit from here due to the friendliness and kindness of Jaspal the supposed owner of the shop. The bloke comes across extremely respectable and seems to know what he was doing. I was quoted 6 to 8 weeks for my outfit to arrive and in that time, I came back again and managed to order outfits for my dad and brother and was quoted that the items of clothing ordered would be ready the same time as my outfits. Cut the story short no matter how many times I called to check that to see if it was still on schedule (every other week) Jaspal was always saying it’ll be on time and not to worry that his job to sort out our clothing etc… and in that we trusted him. It gets to 20th December and was told the items ordered (6 items of clothing) are not ready yet and won’t be until 14th of January. Baring in mine I placed the order early September. They were so sure it was going to arrive they said if we are not happy then we can take our deposit back. (I wish I had at this point) I then began thinking the worst as my wedding was in a month and still hadn’t received any items of clothing and looked on line to see what kind of reviews Kappoor Saab and JJ Singh Saab had. To my astonishment they were all negative. I cannot believe how many bad reviews they had received at first I was thinking it could be local shop owners trying to get one better than their competitors but after visiting a few local shops and asking why they all seem to be saying the same thing. “ You can go anywhere on Soho Road blindly and will expect a good service from all the shops, but the owners at Kapoor Saab / JJ Singh give the road a bad name”) This was without them trying to sell me anything in their shop. I called on the 17th Jan 6 weeks before the wedding and items had still not been ordered now baring in mind I had to keep travelling back on forth from Manchester in which they new this and they mentioned again if you’re not happy come and pick the deposit up. By this point I had enough and drove down again and went to the shop it took me the best part of an hour of arguing and my mother absolutely losing her cool which I have never seen her do for them to finally give us our deposit back. A whole lot more went on in between all of this and hell of a lot of stress. But I beg anyone who is looking to purchase from these people to be care. Approach with caution, do not buy anything unless its of the peg as generally their item of clothing etc… is good and quality of material is excellent its just shame their customer service is absolutely poor and their service as a whole is dreadful.

  26-05-2019
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  NISHANPAL SINGH

  26-05-2019
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  Ricky Singh

  26-05-2019