JV Bouncy Castle Hire
JV Bouncy Castle Hire is a UK-based company that specializes in providing bouncy castle hires, appliance rental services, audio visual equipment rental services, building equipment hire services, entertainment agencies, equipment rental agencies, forklift rental services, meeting planning services, party & event plannings, party equipment rentals, photo booth rental services, ski rental services, talent agencies, tent rental services, and more. They cater to various industries such as culture, entertainment & events, machinery & equipment, IT & E-Commerce, building & construction, sports & hobbies, advertising & marketing, and household services.
Introduction to JV Bouncy Castle Hire
JV Bouncy Castle Hire is a family-owned and operated business that has been providing entertainment services for parties and events in the United Kingdom for over a decade. They have a passion for creating memorable experiences for their clients and strive to make every event unique and special. What sets JV Bouncy Castle Hire apart from other entertainment agencies is their commitment to customer satisfaction and their extensive range of services.Services & Products
JV Bouncy Castle Hire offers a wide range of services and products for various occasions. They specialize in bouncy castle hires, bounce house rentals, photo booth rental services, tent rental services, and appliance rental services. They also provide audio visual equipment rental services, forklift rental services, and building equipment hire services. Their party and event planning services include meeting planning services and talent agencies. For those who love sports and hobbies, they also offer ski rental services.Location
JV Bouncy Castle Hire is located in Pond Cottage, Willesley Warren, Overton, Basingstoke RG25 3EH, England. The area is surrounded by beautiful countryside and is known for its tranquility and peacefulness. The closest public transportation options are Basingstoke train station (6.7 miles), Micheldever train station (6.9 miles), and Overton train station (3.8 miles).Benefits
JV Bouncy Castle Hire offers a one-stop-shop for all entertainment and equipment rental needs. They have a team of experienced professionals who are passionate about creating memorable experiences for their clients. JV Bouncy Castle Hire is also committed to providing high-quality equipment and maintaining it regularly to ensure customer safety. They offer competitive pricing and excellent customer service, making them the go-to choice for entertainment and equipment rentals in the area.Good to know
Customers should be aware that JV Bouncy Castle Hire requires a deposit to secure a booking, which is non-refundable. They also have a strict cancellation policy, and customers must provide at least 48 hours' notice to cancel a booking. Additionally, customers are responsible for any damages or lost items during the rental period.Reviews
Customers have left positive reviews for JV Bouncy Castle Hire, praising their professionalism, quality of equipment, and excellent customer service. They have been described as reliable, friendly, and accommodating, making them the ideal choice for any event. Customers have also highlighted the variety of services offered by JV Bouncy Castle Hire, making them a one-stop-shop for all their entertainment needs.FAQ
What types of tents do you offer for rent?
We offer a variety of tents for rent, including pole tents, frame tents, and clear span tents. Our tents come in a range of sizes to accommodate any event or gathering.Can I rent appliances on a short-term basis or do I need to commit to a long-term contract?
Yes, we offer appliance rental services on both short-term and long-term bases. You can choose the rental period that works best for your needs.How many hours will the photo booth be available for use?
Our photo booth rental includes a four-hour rental period. If you need the photo booth for longer, we can discuss extended rental options.What is your cancellation policy?
We understand that things can come up and plans may change. If you need to cancel your rental, please let us know as soon as possible. Our cancellation policy varies depending on the type of rental and rental period, but we will work with you to find a solution.Will there be an attendant present to assist with the photo booth during our event?
Yes, we always include an attendant with our photo booth rental. They will set up the booth, assist guests, and ensure that everything runs smoothly throughout your event.Reviews
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Becky Miles
Delivery was 45 mins late- no one reached out to tell us this would be the case (which was my main frustration - I understand sometimes delays are out of people’s control). Tried to follow up since with emails and voicemails and been totally ignored- I even wrote a brief Facebook comment which simply informed them their dm’s weren’t working for me and asking them politely to please get in touch- this was also deleted. Just to update my review- after putting up the above I was contacted that evening. I was told they’d be happy to discuss my complaint only once my review has been removed- I replied to say I will remove/edit only once they’ve resolved the issue. That was a week ago. They have said they are currently out of the country at the moment so I very much hope to hear from them on their return.
18-05-2023
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josh pitt
4 year old birthday party. Turned up on time, set up in 10 mins. Arrived on time to pack up and again done in 10 mins So simple and the bouncy castle the kids loved
18-03-2023
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estherprivett
Bouncy castle turned up 40 minutes late to a party for a 3-year-old. Told contact with a manager on the day was impossible. Late collection too, meaning the hired venue had to remain open beyond the hire period.
18-12-2022
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Rosie Jones
Have had a ball pit and a giant slide off JV castles so far. Another one booked for Halloween, overall impressed with the service we receive. Have always been on time. Recommend and will continue to use every event where we require inflatables.
18-08-2022
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Abby rawlings
Disgusting attitude. Scammed my Mum and charged her £150 for a £95 bouncy castle that she had no confirmation of booking. Kevin and his girlfriend are really rude and have a bad attitude. Book a professional and not these clowns!
18-06-2022
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Becky Isaacs
Shocking customer service. The inflatables were delivered the day before use (after being told that they had overbooked the next day so had to deliver early). The delivery man did not leave a pump to inflate so I call up on party day and Kevin is so very rude. At one point refused to talk to me because he would only talk to a man!!!! Words fail me. Advice for you JV - check your availability before taking a booking and train your staff properly. Then learn to take responsibility when you make a mistake!!!
18-06-2022
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Edward Heelas
Was fair enough for the company to say that we couldn't get a refund after postponing our wedding indefinately due to CV19, unless it rained on the wedding day (as per Ts n C's)... but to then say we hadn't cancelled after it didn't rain on the day (knowing full well the wedding wasn't going ahead) is a remarkably poor way to run a business and treat customers. Certainly will not use again. No stars - really stupid actually.
18-06-2020
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David Lane
Terrible service. They may be cheap and there is a reason. I booked a package of a bouncy castle and inflatable ball pool from the website. The ball pool turned up and it was dirty, grubby and full of dead flies. The mats that were used were ripped, dirty and so thin they might as well not have bothered. For a children's party this was completely unacceptable and we had to spend a good hour before people arrived cleaning it. I have sent correspondence to the company for some sort of compensation/apology and continue to have no response at all. Do not use.
18-06-2020
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Katrina Young
Easy transaction paid on the day. where there on time, very happy children would def use again
18-06-2020
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oliver gray
18-06-2020
