Featured image
Coffee Machine Suppliers, Coffee Wholesalers, Machine Workshops, Stores

JURA London

JURA London is a leading company in the food and beverage industry, specializing in coffee wholesalers, machine workshops, stores, and coffee machine suppliers. They offer a wide range of machinery and equipment for coffee lovers and enthusiasts. With their expertise and experience, JURA London has become a trusted name in the industry. Their shops and shopping experience is unparalleled, making them the go-to destination for coffee-related needs.

Introduction to JURA London

JURA London is a coffee machine supplier that has been operating in London for over a decade. The company was founded with the aim of providing high-quality coffee machines and accessories to coffee wholesalers, stores, and machine workshops. JURA London is unique because they offer a wide range of coffee machines that cater to different needs and budgets. The company also provides excellent customer service, ensuring that their clients always receive the support they need.

Services & products

JURA London offers a range of coffee machines, from entry-level models to high-end machines that are perfect for commercial use. Customers can also purchase accessories such as milk frothers and cleaning products. In addition to selling coffee machines, JURA London provides training and maintenance services to ensure that their clients get the most out of their machines.

Location

JURA London is located on Marylebone Road in London, England. The area is known for its vibrant food and beverage scene, with a wide variety of restaurants, cafes, and shops. The company is easily accessible via public transportation, with the closest options being the Marylebone, Baker Street, and Edgware Road tube stations, all within a 10-minute walk.

Benefits

Customers should choose JURA London because of their extensive range of coffee machines, excellent customer service, and commitment to providing training and maintenance services. The company has a reputation for delivering high-quality products and services, and their coffee machines are known for their durability and reliability.

Good to know

Customers should be aware that JURA London primarily focuses on coffee machines and accessories, and does not offer a wide range of food and beverage products. The company also does not offer repair services for machines that are not purchased from them.

Reviews

Customers have consistently praised JURA London for their excellent customer service, high-quality products, and comprehensive training and maintenance services. Many customers have reported that the coffee machines they purchased from the company have exceeded their expectations and have been a great addition to their business or home.

Amenities

  • amenity
    organic beans
  • amenity
    fair trade beans
  • amenity
    roasted beans
  • amenity
    ground coffee
  • amenity
    whole bean coffee
  • amenity
    decaffeinated coffee
  • amenity
    online shopping
  • amenity
    delivery service
  • amenity
    bulk orders
  • amenity
    wholesale prices
  • amenity
    gift cards
  • amenity
    loyalty program
  • amenity
    parking
  • amenity
    discounts
  • amenity
    rewards
  • amenity
    takeout
  • amenity
    online ordering

FAQ

What types of coffee machines do you offer?

We offer a wide range of coffee machines including bean to cup machines, espresso machines, and filter coffee machines. Our machines are suitable for both domestic and commercial use.

Do you provide maintenance and repair services for the machines?

Yes, we offer maintenance and repair services for all the coffee machines we sell. Our team of experienced technicians can provide regular maintenance services to keep your machine in good condition, as well as repair services in case of any issues.

What is your turnaround time for projects?

Our turnaround time for projects varies depending on the scope and complexity of the project. We strive to complete all projects within the agreed timeframe and communicate any delays or changes in schedule to our clients.

What is your process for handling any issues or concerns that arise during a project?

We have a dedicated customer service team that is available to handle any issues or concerns that arise during a project. We encourage our clients to contact us as soon as possible so that we can address the issue and find a solution.

What is your return policy for damaged or unsatisfactory coffee orders?

We take customer satisfaction very seriously, and if you are not satisfied with your coffee order or if it arrives damaged, please contact us immediately. We will work with you to find a suitable solution, which may include a refund or replacement of the product.

Reviews

  • Geoff Levett

    Excellent service. Took my machine in for a service, all cleaned up and as good as new when I picked it up. Staff always polite and friendly, an all round good customer experience. Oh, and they do take contactless payment.

    26-03-2023

  • Jonathan Godson

    26-03-2023

  • Veronika Khasapova

    Best coffee machines on the market, with some of the best service alongside them. I spoke to Roland and he answered all of my questions in the friendliest way, thank you

    26-03-2023

  • Theophane Weber

    Doesn’t take contactless payment, unhelpful staff.

    26-02-2023

  • Steve Pryor

    I am a huge Jura fan. Owning my first machine a Jura F70 since 2006, I have only just replaced it in 2022 after 16 years of service. As bean to cup machines go I think they work really well. If you want the full Barista experience where you load the coffee in the ports filter, tap it down then clip it into place blah blah then these are not the machines for you. If you want to press just one button to get your coffee these machines are second to none. My only issue with the machines is the ability to have hot milk. They are programmed to 55c for milk temperature which is ok but I would prefer a little hotter. With my old machine I had a spout and could heat the milk as hot as I wanted. With the new machine you don’t have that option. Not a deal breaker but just annoying. Jura please sort it out. Although if this machine last another 16 years which I fully expect it will then I might be to old for another one. :) A retro fit would be nice. If not for the milk this would be 5*+.

    26-09-2022

  • Jose Pereira

    26-05-2022

  • Stuart Hancock

    Whilst the coffee machine works well, the online and telephone customer service have been lacking. I would say it has be terrible but they would have actually had to offer some customer service and support for me to score it. I researched online to find the right parts, ordered with this company and have been successfully ignored. No responses, no receipts, no confirmation emails, no tracking details, no information or notes within the parcel (plus point - it did actually arrive, and quite rapidly, which dragged out the second star above).

    26-05-2022

  • Nick Klos

    We identified the Parts that were needed for a machine that needed to be repaired, called Jura UK, very helpful people over the phone. The parts arrived next morning. Superb service, a very positive outcome.

    26-05-2021

  • James

    Couldn’t of been more helpful. I ordered the EN8 while I was there and received the machine the next day. Amazing machine and the coffee tastes great !

    26-05-2021

  • Rob Clark Clark

    Strongly do NOT recommend, always breaking and never seem to function properly.

    26-05-2020