JTA Travel Group
JTA Travel Group is a travel agency based in Birmingham, England. They specialize in providing services such as airline ticket agencies, cruise agencies, sport tour agencies, and tour agencies. JTA Travel Group also offers travel and hotel services to their clients.
Introduction to JTA Travel Group
JTA Travel Group is a travel agency that has been in operation for over 30 years. The company was started by a group of travel enthusiasts who wanted to make travel accessible to everyone. JTA Travel Group is unique in that they offer personalized travel solutions to their customers.Services & products
JTA Travel Group offers a wide range of travel services, including airline ticket agencies, cruise agencies, sport tour agencies, and tour agencies. They also offer travel and hotel packages to their customers.Location
JTA Travel Group is located in Birmingham Business Park, in Birmingham, England. The area is home to a variety of businesses, including technology companies and manufacturers. Customers can expect to experience a modern and bustling business district. The nearest public transportation options are Birmingham International Train Station (1.3 miles), Birmingham International Airport (1.5 miles), and the Birmingham Business Park Bus Stop (0.2 miles).Benefits
Customers should choose JTA Travel Group because of their personalized service and attention to detail. They work with customers to create customized travel plans that fit their specific needs and preferences. Additionally, JTA Travel Group offers competitive pricing and exclusive travel deals.Good to know
Customers should be aware that JTA Travel Group specializes in group travel and can accommodate large groups of travelers. They also have a 24/7 customer service line for any travel emergencies.Reviews
Customers rave about JTA Travel Group's exceptional customer service and attention to detail. They appreciate the personalized service and customized travel plans. Many customers also mention the competitive pricing and exclusive travel deals offered by the company.Amenities
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online booking -
mobile app
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free wi-fi
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wheelchair accessibility
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currency exchange
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lounge
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baggage allowance
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cancellation policy
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pool
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spa
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gym
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bar
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restaurant
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room service
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wi-fi
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gift shop
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shuttle service
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laundry service
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air conditioning
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parking
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luggage storage
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concierge service
FAQ
What are the pricing options for different types of cruises available with your agency?
At JTA Travel Group, we offer a variety of pricing options for different types of cruises. Our prices vary depending on the type of cruise, the duration, and the destination. We have options to fit every budget, from affordable cruises to luxury ones. Contact us to learn more about our pricing options.Are there any additional fees or charges apart from the ticket price?
We strive to be transparent with our pricing at JTA Travel Group. In addition to the ticket price, there may be additional fees or charges depending on the type of travel you book. For example, cruises may have port fees or taxes added to the ticket price. We will always make sure to inform you of any additional fees or charges before you book your travel.What are the cancellation and refund policies?
Our cancellation and refund policies vary depending on the type of travel you book. We understand that sometimes plans change, and we try to be as flexible as possible while still adhering to the policies of the travel providers we work with. Please contact us for specific information about cancellation and refund policies for your booking.Are your tours suitable for beginners or only experienced athletes?
At JTA Travel Group, we offer a variety of tours that are suitable for both beginners and experienced athletes. Our tours range in difficulty level, and we always provide information about the physical requirements of each tour so that you can choose the one that is right for you. Whether you are a beginner or an experienced athlete, we have options to fit your needs and abilities.How do you ensure the safety and security of customer information when making bookings online?
At JTA Travel Group, we take the safety and security of our customers' information very seriously. We use industry-standard encryption technology to protect your personal and financial information when making bookings online. We also adhere to strict data protection policies and ensure that our third-party providers comply with these policies as well. Our goal is to provide you with a safe and secure booking experience every time you travel with us.Reviews
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Rachel Thompson
We booked a 2 night stay in New York back in early November 2022, followed by a cruise through our local travel agents, who used JTA. Firstly the taxi wasn’t there to collect us as promised from the airport when we arrived at JFK, we waited around 2 hours. Then when we eventually got to the hotel JTA had arranged for us it was disgusting. Dirty, run down and definitely not a boutique hotel as we were lead to believe. We walked out and booked into the Hilton. With only being in New York for 2 nights, the first night was completely ruined, the whole night taken up trying to firstly get to the hotel and then change. We complained by email immediately, and have now been waiting almost 5 months for JTA to compensate us. The Hilton cost us $1000 of our own money. They have asked us over and over for the same information, which we have given. Even asked for my phone records to prove what time I was ringing the taxi company up. Absolutely disgraceful treatment, we still await our refund. So JTA, sort it out.
26-03-2023
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Jitendra Patel
This company is a rip off . Camberly travel used them for our honey they booked a hotel that was only fit for over 65s. Dilapidated rundown and awful. I will post pictures so you know. They lie to camberly travel that we checked out but pictures show we are still there. Just as they dis not want to move us unless we paid more. There were guests on the same flight who paid over £600 less for the same duration . Dirty cutlery , broken glass and my husband cut his lip, unwashed cups food is disgusting, no real tropical fruite drinks out of cartons. Rip off on prices for excursions changes from 2000 ,7000 , 7500 rupees in a matter of 5 mins. Hairs in the shower water leaks every where. STAY AWAY FROM THIS FRAUD COMPANY . HERE IS THE EVIDENCE .
26-03-2023
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Adam Thomas
Total scam! Do not go near them! Took money from my credit card after telling me they had cancelled my transaction and could not get me flight tickets. AVOID!!
26-01-2023
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Henry Shades
We had a problem due to a family member. Jumped ship 5 days into cruise to New York. Jason Veal was excellent and did his best to help us. Many Thanks
26-12-2022
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Ahmad Alrefai
26-12-2022
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Blair Little
26-11-2022
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Steve Rawling
We booked a villa in Turkey in July for a family holiday. We arrived to find the villa was dirty with broken, dangerous fittings in the bathrooms and cigarette burns on the furniture. We booked ourselves into a hotel for two nights while JTA found a replacement villa (which was much nicer). As a result we are hundreds of pounds out of pocket and - five weeks later - still waiting to hear from JTA about a refund and compensation for the disruption. JTA staff did well to get a replacement villa, but the company let us down. They failed to do basic quality checks on their villa and have terrible customer service in response to a complaint.
26-08-2022
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Momanz Official
Good service from JTA! Very helpful in these days of uncertainty in the Travel Industry.
26-08-2022
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Danisha Irving
My father booked a flight to the Caribbean through JTA travel. We wanted to change our return date, we’ve been contacted the lady who has been “helping” us. She blatantly doesn’t reply to us we can see that she has opened our messages. She also blocked me for asking her her the price by the way her daughter is related to me. Her daughter got her return date changed and the price was nowhere near as high as mine. So when I questioned her she ignored me. When I questioned her behaviour she blocked me. Her named is Julie wood I think. She’ll tell my dad she’ll check and get back to us but she doesn’t and we have to keep pestering her. So I’ve advised my father to never go through jta again because this behaviour is arrogant, disrespectful and unprofessional.
26-08-2022
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Simone Thomson
Love the easy of using the site
26-06-2022
