Joule UK
Joule UK is a leading supplier of furnace parts, heating equipment, hot water systems, and solar hot water systems. Based in Pontefract, England, Joule UK also offers a wide range of machinery and equipment for the building and construction industry. With a commitment to quality and customer satisfaction, Joule UK is a trusted name in the industry.
Introduction to Joule UK
Joule UK is a company that specializes in providing heating equipment and hot water systems. Founded in 2008, the company has quickly become one of the most trusted furnace parts suppliers and solar hot water system suppliers in the United Kingdom. Joule UK is unique in that they not only provide top-of-the-line products, but they also offer exceptional customer service and support.Services & Products
Joule UK offers a wide range of services and products, including heating equipment, hot water systems, solar hot water systems, and more. They are known for their high-quality furnace parts and heating equipment, which are designed to provide efficient and reliable heating solutions for both residential and commercial properties.Location
Joule UK is located in Pontefract, England, in the Leftfield Park area. The area is known for its mix of businesses, including machinery and equipment suppliers, as well as building and construction companies. Customers visiting Joule UK can expect a pleasant and professional experience. The company is conveniently located near public transportation options, including the Pontefract Tanshelf Railway Station, which is just 1.2 miles away.Benefits
Customers should choose Joule UK because they offer top-quality products and exceptional customer service. The company takes pride in providing heating solutions that are efficient, reliable, and cost-effective. Joule UK also offers a range of support services, including technical assistance and product training, to ensure that their customers get the most out of their heating equipment and hot water systems.Good to know
Customers should be aware that Joule UK is committed to providing sustainable and eco-friendly heating solutions. The company offers a range of solar hot water systems that use renewable energy to heat water, reducing carbon emissions and lowering energy costs.Reviews
Customers have praised Joule UK for their excellent products and customer service. Many have commented on the company's professionalism and expertise, as well as their willingness to go above and beyond to ensure customer satisfaction. Overall, Joule UK is highly recommended for anyone in need of top-quality heating equipment and hot water systems.Amenities
-
online ordering -
customer support
-
delivery service
-
installation service
-
repair service
-
warranty
-
financing
-
customization options
-
free consultation
-
maintenance service
-
credit card payments
-
free estimates
-
installation
-
onsite consultations
-
licensed technicians
-
quality parts
-
delivery
-
energy efficiency rating
-
online shopping
-
after-sales service
-
customization option
FAQ
Are your hot water systems energy-efficient?
Yes, our hot water systems are designed to be energy-efficient. We use the latest technology and materials to ensure our systems are environmentally friendly and cost-effective for our customers.Can you provide installation services for the hot water system?
Yes, we offer installation services for all of our hot water systems. Our team of experienced professionals can install the system quickly and efficiently, ensuring it works perfectly from day one.What kind of warranties or guarantees do you offer for your hot water systems?
We offer a range of warranties and guarantees for our hot water systems, depending on the specific product. Our warranties cover parts and labour, providing our customers with peace of mind and protection against any faults or defects.How long does it typically take to install a solar hot water system?
The installation time for a solar hot water system can vary depending on a range of factors, including the size of the system and the complexity of the installation. However, we aim to complete all installations as quickly as possible while ensuring the highest standards of quality and safety.Do you offer warranty or guarantees on your furnace parts?
Yes, we offer a range of warranties and guarantees on our furnace parts. Our warranties cover parts and labour, providing our customers with peace of mind and protection against any faults or defects.Reviews
-
Mark Arnold
Supplied an Air Source Heat Pump via Heatpump Warehouse. After several hours of fault finding, it transpired that internally a plug connecting the fan to the circuit board had not been connected. At weekend so no telephone lines open so rather than leave no central heating all weekend, fixed the problem myself. On contacting for compensation, had a very aggressive phone call suggesting I might have removed the plug myself, no apology and no thanks for saving them an engineers visit. Will never use again.
29-04-2023
-
Halina Tylko-Kessler
Joule has strung me along for ages trying to avoid sending someone to diagnose and repair a hot water cyclinder. Clearly their warranties are worthless. Really regretting this purchase. Avoid.
29-04-2023
-
jason varney
Do not use this company, when the product goes wrong you are left in limbo for months. my cylinder started leaking in November 2022 after being fitted 3 years ago. I paid a £300 deposit for a new one to be delivered, this took weeks as it wasn’t in stock even though when I paid the deposit it was in stock. 2 weeks after the faulty cylinder was collected I enquired about getting my deposit back only to be told it will be another 4-6 weeks until the faulty cylinder is tested and if found faulty I will then get my deposit back! The cylinder leaked through a newly renovated ceiling, I’ve had to pay the plumber a days money to fit the new cylinder, now I’m waiting months to get my deposit back. After numerous emails to joule I’ve been told the managing director is dealing with this? This was 2-3 weeks ago and I haven’t heard anything from anyone since?
28-02-2023
-
Ross Wagstaff
My company have fitted 80 of the pre plumbed ThermaQ cylinders past couple of years. Easy to install and only a handful of minor call-outs to date, which have been easy to organise a service call . Customer service are helpful and any other queries my rep has answered my emails within a few hours.
28-02-2023
-
ian gent
Quality product, absolutely useless when you try and get through! All I wanted to do was pay an invoice, 4 days later still didn’t get through
29-12-2022
-
Dale Brewster
Brilliant service. Excellent training course. Very good company
29-12-2022
-
Kade Bond
Joule are a great company, great products, lucky enough to experience a factory tour, fantastic people & company!
29-12-2022
-
Steven Gale
Great company 5* service and a brilliant course!!! Top class business
29-12-2022
-
Kim Shaw
Fantastic company to work with, All departments so knowledgeable and helpful.
29-11-2022
-
White Spider
I work here
29-11-2022
