John Lewis At Home
John Lewis At Home is a well-known company based in Horsham, England. They specialize in providing high-quality appliances and equipment for both commercial and residential use. Their extensive range of products includes refrigerators, machinery, and other essential equipment. With a focus on customer satisfaction, John Lewis At Home is one of the leading appliance stores in the United Kingdom. They are also known for their excellent customer service and knowledgeable staff. Whether you are looking for commercial refrigerator suppliers or simply shopping for household appliances, John Lewis At Home is the perfect destination for all your needs.
Introduction to John Lewis At Home
John Lewis At Home is a British retail company that was established in 1864. The company's mission is to provide high-quality products and services to its customers. What makes this company unique is its commitment to ethical and sustainable practices, as well as its focus on customer satisfaction.Services & Products
John Lewis At Home offers a wide range of products, including furniture, home accessories, and kitchen appliances. The company is also a supplier of commercial refrigerators and other machinery and equipment.Location
Located in Horsham, England, John Lewis At Home is situated in a bustling area with a variety of shops and shopping centers. Customers can expect to find a range of retail outlets, restaurants, and entertainment options in the area. The closest public transportation options are Horsham Station, Littlehaven Station, and Warnham Station, all located within a few miles of the store.Benefits
Customers should choose John Lewis At Home because of the company's commitment to quality, ethical and sustainable practices, and dedication to customer satisfaction. The company also offers a wide range of products and services, making it a one-stop-shop for all home and kitchen needs.Good to Know
Customers should be aware that John Lewis At Home is a premium brand, and their products and services are priced accordingly. However, the quality of the products and services more than justifies the cost.Reviews
Customers have praised John Lewis At Home for its exceptional customer service, high-quality products, and commitment to ethical and sustainable practices. The company has received excellent reviews for its furniture, home accessories, and kitchen appliances, as well as its commercial refrigerators and other machinery and equipment.Amenities
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delivery -
installation
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repair service
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online shopping
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customer service
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warranty
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returns policy
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discounts
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energy efficiency
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consultation
FAQ
What types of appliances does your store offer?
We offer a wide range of appliances such as refrigerators, washing machines, dryers, dishwashers, ovens, microwaves, and more.Do you offer any warranty or maintenance services for the appliances purchased from your store?
Yes, we offer warranty and maintenance services for the appliances purchased from our store. Our warranty covers parts and labor for a specified period of time, and we also offer maintenance services to ensure the longevity of your appliances.What types of commercial refrigerators do you offer?
We offer a variety of commercial refrigerators including reach-in refrigerators, walk-in refrigerators, display refrigerators, and more.What warranty do you provide for your commercial refrigerators?
We offer a warranty for our commercial refrigerators that covers parts and labor for a specified period of time depending on the model purchased. Please speak to one of our sales associates for more information.Can you provide references from other businesses who have purchased your commercial refrigerators?
Yes, we can provide references from other businesses who have purchased our commercial refrigerators. Please speak to one of our sales associates and we will be happy to provide you with references.Reviews
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matthewwilliamhead
20-05-2023
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Rose Cumber
I just had an amazing brow wax and tint with Ciara in the beautiful new Benefit in John Lewis Horsham. She was so lovely and perfected my brows, pain free and they look great now. She also gave me a complimentary 4 step facial and an amazing goodie bag!! I will now not go anywhere else for my brows, thanks so much Ciara.
19-05-2023
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Cameron Dalby
Was rushed with my order, staff were rude and the hot chocolate we received was lumpy and not done to a nice standard. Shambles. If your short staffed in the cafe don't have it open, at least a 20/30 minute wait.
12-05-2023
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WJ Gluch
26-04-2023
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S A
Kira from Dior was very helpful and friendly. I am so glad I've found this hidden gem in Horsham John Lewis as my previous experience at Dior in John Lewis Kingston was just awful. Management should revamp the team at Kingston and ask Kira for tips on great customer service!!
26-04-2023
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David Sayer
Visited JL with the intention of purchasing and IPad Pro at £1,300.00 and an internet compatible radio at around £250.00, well no I pads on display and the JL assistant was less than interested in my questions so now on to the radio, unfortunately the assistant had less of a clue on how internet radio worked and was unable to show me a system working and unable to answer any questions I asked. Come on JL this level of service is way below the standard I’ve come to expect, I would describe it a second rate but it’s much worse than that.
26-04-2023
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Gertie
Great store. Staff so helpful. I had trouble with store card and they went that extra mile sorting it out.
26-03-2023
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David Uncles
Did someone say John Lewis had lost their way? Sadly, it’s absolutely true. Customer service was notable by its absence during our recent visit to Horsham.. Although we visit the store on a fairly regular basis, this was our first visit to the cafe. There was no ‘hello, what would you like?’, we were greeted by ‘if you want coffee you’re at the wrong till’! We did want coffee, and we also wanted a pastry, so after ordering our coffee we were unceremoniously and rather abruptly redirected to the first till. The partner’s raised eyebrows just helped reinforce how stupid we were for not ordering our pastry first. We were actually on a mission to purchase picture frames and were cheerfully directed (by a ‘partner’) to a location within the store where we would find them. After a period of confusion, a second ‘partner’ kindly informed us that John Lewis doesn’t sell them! Now, back to the cafe: Assuming that one might expect the average partner to adhere to some basic standards, as a matter of pride in their work if nothing else, I was left wondering what motivated staff to take the time and trouble to place adhesive notices in the cafe so awkwardly and wonkily, when with a modicom of care they could have been applied straight, and, for that matter why the manner of their application was deemed acceptable by the management. I agree this isn’t a hanging offence, but if such a casual and lazy approach manifests within John Lewis as a whole (and I rather suspect it’s looking that way) John Lewis will continue to lose its key patrons.
26-03-2023
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แม่ไทย ลูกฝรั่ง
Lovely store with on-site parking ( Pay and Display) new beauty and fashion department is great. Staffs are lovely and friendly. There is Waitrose Cafe adjourned to John Lewis but it seems busy and understaffed so we didn't give it a try. We just crossed the road for coffee shop on high Street instead.
26-03-2023
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Idris Musty [Remote]
I met the CEO in the shop at the Waitrose in Horsham today and I was pleasantly surprised how approachable, warm, welcoming and friendly she was. Sharon White took the opportunity to ask me what the partnership could do to help serve customers better. What I like most about the business is the partners. My interactions with staff at both Waitrose and John Lewis make me believe that people who work there are, on the whole, feel better treated. My 17-year old son also likes the idea of workers in a business owning shares! Keep up the good work.
26-03-2023
