Jewel Toolcraft
Jewel Toolcraft is a company based in Birmingham, England that specializes in providing high-quality equipment and supplies for the jewelry and metal industries. They offer a wide range of products, including bead stores, metal industry suppliers, silversmiths, and manufacturing and fabrication equipment. With a focus on quality and customer satisfaction, Jewel Toolcraft is a trusted name in the industry.
Introduction to Jewel Toolcraft
Jewel Toolcraft is a company that has been providing high-quality jewelry equipment and supplies for over 25 years. The company was founded by a group of experienced silversmiths who wanted to create a business that would make it easier for other jewelry makers to find the tools and materials they needed. What makes Jewel Toolcraft unique is their commitment to customer satisfaction and their focus on providing top-of-the-line products at affordable prices.Services & products
Jewel Toolcraft offers a wide range of products and services for jewelry makers and metalworkers. They specialize in providing machinery and equipment for manufacturing and fabrication, as well as offering a variety of bead stores and metal industry suppliers. Customers can find everything from basic hand tools to advanced machinery and equipment at Jewel Toolcraft.Location
Jewel Toolcraft is located in Birmingham, England, in the Alligator House of the Safestore Business Centre. The area is home to many businesses, including a number of metal suppliers and shops for shopping. Customers can expect to experience a vibrant and bustling atmosphere in the area. The closest public transportation options are the Garretts Green train station (0.5 miles), the Garretts Green Bus Station (0.2 miles), and the Lyndon Road Bus Stop (0.3 miles).Benefits
Customers should choose Jewel Toolcraft because of their commitment to quality and customer satisfaction. The company offers a wide range of products and services, and their experienced staff is always available to answer questions and provide guidance. They also offer competitive pricing and a convenient online ordering system.Good to know
Customers should be aware that Jewel Toolcraft is primarily an online retailer, and their physical location in Birmingham is primarily a warehouse and distribution center. While customers are welcome to visit the location to pick up orders or browse products, they may not find the same level of customer service as they would online or over the phone.Reviews
Customers rave about Jewel Toolcraft's high-quality products, affordable pricing, and excellent customer service. Many customers appreciate the company's commitment to providing specialized tools and equipment for metalworkers and jewelry makers. Overall, customers feel that Jewel Toolcraft is a reliable and trustworthy company that delivers on its promises.Amenities
-
parking -
wi-fi
-
air conditioning
-
gift cards
-
tools
-
jewelry making supplies
-
beads
-
stringing materials
-
findings
-
custom designs
-
repairs
-
delivery
-
online shopping
-
delivery service
-
repair service
-
customization service
-
return policy
-
warranty
-
welder
-
grinder
-
drill
-
saw
-
welding torch
-
online ordering
FAQ
What types of beads do you offer?
We offer a wide variety of beads, including glass, crystal, acrylic, and metal beads. Our selection includes different shapes, sizes, and colors to fit any project.Can I purchase beads in bulk?
Yes, we offer bulk purchasing options for our beads. Customers can contact us for more information on bulk pricing and minimum order quantities.Do you offer any discounts or loyalty programs for frequent customers?
Yes, we offer discounts and loyalty programs for our frequent customers. Customers can sign up for our rewards program to earn points with every purchase and redeem them for discounts on future orders.What are your payment and shipping policies?
We accept various payment methods, including credit cards and PayPal. Shipping policies depend on the customer's location and the size of the order. We offer both domestic and international shipping options with standard and expedited shipping methods.What machinery and equipment do you offer for metal fabrication?
As a jewelry equipment supplier and metal industry supplier, we offer a range of machinery and equipment for metal fabrication, including polishing machines, soldering tools, casting equipment, and metal forming tools. Customers can contact us for more information on our selection and pricing.Reviews
-
Ann Forde-Johnston (success)
would give zero stars if possible, no confirmation of order, does not return emails, does not answer the phone, operate under multiple names, which always seems dubious to me, order arrived after 2 weeks, order wrong, not a professional company, would not recommend and will never use again, beware, service like going back 30 years.
26-05-2021
-
A G
I have ordered a kit as a present and it has just arrived before Christmas.
26-05-2021
-
Ena
NEVER USE THIS COMPANY!!!! I have ordered in June, now is November - no phone call answer, no refund, no email answer, nothing. I still wait for the refund of 40.00 GBP spent in their online shop. JEWEL TOOLCRAFT IS A FRAUD!
26-05-2020
-
Jenny Richardson
Do not use this company! Took the money for the product back in January and it is now March and I haven't received the chain. Don't answer the phone, don't reply to emails. Struggling to get a refund for the £200.00 I spent. DO NOT USE this company!
26-05-2019
-
K*** H
Avoid. Avoid. Avoid...Awful company. Fast to take your money, 2 weeks ago!..... Still waiting for £50 of silver chain to be delivered. Seems strange that this company also trading under different names, Jewels and Tools? Same address/ phone number etc. No answer to phone calls. Days to receive email stating "I will look into it" . Unprofessional, dreadful customer service.
26-05-2019
