Jem Energy Ltd

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Reviews

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  John Dicks

  I had a few quotes, some online, Jem visited had long chat with Josh their surveyor. I knew roughly what I wanted and got offered more which I didn’t realise I could have. Decide east /west array initially a single battery installed in my garage ( out the way of the cold ), checking my usage decided on two batteries. I even changed my mind on some bits, no problem re invoiced. Scaffolders arrived on time, front and back. Jem arrived next day panels on roof, optimisers, bird mesh all up in the morning 24 panels. Even removed my unused Ariel off the stack for me . Electricians working at the same time wired everything up very neat finish. Everything commissioned up and running by the morning. Scaffolders back 3 days later and removed. I’m now getting zero usage from the grid and exporting loads. Great job nothing was a problem even though they needed to do additional work to run cables. Would recommend highly. Oh and price wise we’re a lot cheaper than others that quoted. Givenergy 5kw inverter, 24 x 420w panels, 24 optimisers and 2 x Givenergy 9.5kwh batteries. Thank you

  26-04-2023
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  Julian Rowley

  Jem did a great job installing Solar PV and battery. Was super easy to get a quotation and Josh clearly knew his products. Price-wise the quote was reasonable and certainly was not massively over inflated like some chancers currently in the market. Originally I opted to wait for an inverter to come into stock but this was delayed by the manufacturer. I changed my mind which was no problem and got an installation date booked. The install was quick and tidy and done in 1 day with Dan leading the roofing team and Olly and his apprentice on the electrics. There were a few minor niggles which were rectified with no quibbles within 48 hours. Scaffolding came down promptly after the install. Bulk of the paperwork including the all important MCS and building regs certificates arrived quickly and then DNO approval and the electrical installation certificate arrived within 4 weeks. All of my post-install questions were quickly answered by James (apologies for probably being annoying!). The system is working brilliantly, our grid usage has plummeted and we're getting a bit back on export. Wouldn't hesitate to recommend them to anyone wanting Solar PV and batteries 👌🏻

  26-04-2023
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  Mark Richardson

  Very pleased. From initial contact for a quote (very competitive) for a PV and battery system, to booking the install, Josh was friendly and helpful, often responding to emails on the weekend and late evenings. After a frustrating wait for DNO G99 approval the install was booked in for 5 weeks later. Scaffold arrived on the Saturday and the team arrived on the Monday to do the install. All up and running by 13:00! Install team were professional and friendly. All documentation received on Friday. Only complaint I have is that the Sun has disappeared!

  26-04-2023
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  Peter Whitehead

  Solar panels and battery install. Couldn't ask for a better experience - James was excellent and provided a very competitive no pressure quote. Install was on time with no issues, installers were very courteous and friendly. Highly recommended

  26-03-2023
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  Philip Keeley

  Jem are the people you need for Solar and Battery solutions - in summary! - in a little more detail: After a wide sweep of local suppliers the team at Jem provided the best information at a great price. Booking the install was also a pleasure - I wanted to book it some time in the future as other work was underway - Jem agreed to this but secured the equipment early to protect against price rises. I did make changes to timescales - and Jem just agreed. Installation was a smooth process - even though I decided on a change half way through as to the size of the feed cable etc (turns out I am a nightmare customer!) but the install team took in their stride and adapted the design in real time. Final solution is working really well. I can honestly say that of all the companies I have used during my recent projects that Jem have been the easiest and most helpful to work with. Thanks to the team!

  26-03-2023
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  Eileen Pembridge

  Initial visit and help and indeed installation were good but the immersion heater timing was done clearly wrong ...company refused to come back and sort it out so I had to get in a qualified electrician to redo it completely..he also discovered that the airsource heatpump had been joined to the house system in such a way that come winter and extra load it was causing the 'tripping' so had to be rerouted. Beware.

  26-02-2023
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  Stuart G

  Excellent service! Having waited almost 7 months for another firm to confirm a solar install date, after paying the deposit, I got in touch with Paul @ Jem Energy in November and he managed to squeeze an install date in for us, in December, 3/4 weeks after placing the order. All workers were polite tidy and helpful and plenty of information given to understand the new solar system installed - thank you!

  26-12-2022
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  Will Howard

  Jem Energy have been fantastic from start to finish. From our first conversation to Georgina, then Josh's endless patience with us as we worked out what we needed, then working with James, James and Elliot during the installation. We had a huge building project to complete (a complete renovation of a 5-bed detached house), and the Jem team not only supported us with the ASHP but also on a range of other support we needed to complement our build (like advice on underfloor heating, rad sizes for each rooms, insulation levels etc). They also worked seamlessly with our builders, plumbers and electricians. We're pleased confirm that the house is very cosy already and we haven't even turned the heating right up yet. Thank you, Jem Team!

  26-05-2022
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  Stephen Pierson

  Efficient friendly installation team. Very little disruption to the household. 9 panels fitted in half a day - very happy with end result.

  26-05-2022
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  Amneh Khhaan

  I had solar panels fitted by this company, they fixed the solar panels, but disconnected electricity to the garden and other parts of the house, however James has been understanding and sorted the problem.

  26-05-2022