JCT600 Kia Castleford

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Reviews

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  Georgia Stanley

  Can not fault car supermarket Preston and n any way! I was being taken care of by Himat who is a huge credit to the company, he kept me informed every step of the way through the process had my car painted and ready for me the same day! Always made sure to answer me emails and questions and has even answered any of my follow up emails after the car was sold! Can not recommend this branch enough!

  22-05-2023
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  Sar Urs

  Edit: We got info that the parts arrived, but the problem is elsewhere, fortunately it does not affect the driving and I hope that the service will find a fault. It's a bit decomposed over time, but I'm aware that some things can't be influenced 🤷. so far I am disappointed with the level of service, we are disregarded, lack of contact and specifics. Car brought to Preston, I was supposed to get info that it was available to view. For two days no one called us (although the car was already in Preston). We went to look at it, the gentleman who took care of our car was not there. He was supposed to call first thing in the morning the next day. We waited until 2p.m. We drove back and were shown the car. Except for one little button, everything's fine, we've decided we want this car. The initial loan offer was positive. We were supposed to wait for a deal with Blackhorse. The contract came the next day, signed. And from Monday we are waiting when we can pick up the car. Another email went unanswered today. I'm starting to get impatient, because it takes a long time, and reading the above negative opinions, I'm full of fears whether we chose the right one.😔. It was supposed to be quick, easy and pleasant, for now there is a slight disappointment 😔

  22-05-2023
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  John Wood

  Fantastic from the start right through to delivery, they kept me updated every step of the way and the car was delivered looking great. Highly recomended

  22-05-2023
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  Dean Smith

  Amazing service from start to end from Himat highly recommend and pleasure to get a car from

  22-05-2023
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  Nikki Moore

  Easiest car purchase I’ve ever made! The whole process was made so simple and the team were amazing. I didn’t feel under any pressure at all, throughout any stage of the purchase and everything was explained perfectly to me. Thank you for making everything so easy. I usually hate changing my car but you’ve definitely converted me! Doubt I’ll go anywhere else in the future. I’d recommend to anyone. Thanks again! Love my new wheels 😊

  22-05-2023
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  chris horsman

  Very good service, car was very well presented on collection and was even in the showroom so good inspection could be carried out. Sales rep was great.

  15-05-2023
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  Chris Shaw

  Great service. Happy to help. Very friendly.

  15-05-2023
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  Scott Hunter

  Came in to trade in my Astra as I needed an upgrade. Ended up being helped out by Himat Singh who talked me through my options and helped me see out of the two cars I liked which would be the best price overall. Ended up with a much newer car than I started with. Friendly and helpful staff who are there if you need but also content to let you browse and see what you want before they help. Would definitely recommend both Car Supermarket and Himat to anyone looking for a new car

  08-05-2023
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  Ellis Jones

  !!AWFUL AVOID AT ALL COSTS!! Placed a reserve on a Clio back on the 5th April, and got the finance sorted through Carsupermarket on the same day. No complaints there. The issue is with Preston. ZERO contact from the garage after 3 weeks!! No pictures or phone calls for us to arrange collection, no updates on what was happening with the car. Decided to try and cancel my reserve - nothing. I've bought a car from elsewhere. But even a month after I put the £100 reserve down I've heard nothing back, no refund, not even an email response to confirm. Just empty promises that support will look into it. Like they've taken my money and ran. UTTERLY SHAMEFUL. **AVOID AT ALL COSTS**

  08-05-2023
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  Angie Young

  Thanks to Himat I've just returned from my first day in my new job driving my lovely new SUV. Due to the Bank Holiday Monday it wasn't possible to deliver the car in time for my 1.5 hr motorway cummute and I didn't want to risk driving my old banger during rush hour. Himat kindly arranged for the car to be ready on the Friday so that I could collect it myself. He communicated promptly and returned my calls as promised as well as well as quickly processing the collection paperwork so that I could get back on the road asap. Himat's customer service skills are very professional with a kind and caring manner, it's not often I feel treated like a humanbeing these days when dealing with well known companies/chains. What a credit Himat is to your team, he went over and above in his service taking the time to show me how the lights, seats, steering and other features worked he even directed me to the nearest petrol station this was all very much appreciated, thanks Himat!!!

  08-05-2023