Featured image
Thread Suppliers, Sewing Machine Repair Services, Sewing Machine Stores, Sewing Companies

Janome

Janome is a company based in Stocksfield, England. They specialize in sewing machines and offer a variety of services including repair, thread supply, and sales. Janome is a leading supplier of machinery and equipment, materials and chemicals, and manufacturing and fabrication services. They have a wide range of products available in their sewing machine stores and are a trusted name in the industry. Janome is committed to providing exceptional customer service and quality products to their clients.

Introduction to Janome

Janome is a renowned sewing company that has been in operation for over 100 years. The company was founded in Japan and has since expanded to different parts of the world. Janome is unique in that it produces high-quality sewing machines and offers exceptional sewing machine repair services.

Services & products

Janome offers a wide range of services, including sewing machine repairs and thread supplies. They also have sewing machine stores where customers can purchase various types of sewing machines. Additionally, Janome is involved in the manufacturing and fabrication of machinery and equipment, as well as materials and chemicals used in the production of sewing machines.

Location

Janome is located in Stocksfield, England, in Unit 1 Southside, Bredbury, Stockport SK6 2SP. The area is known for its various shops and shopping centers, making it a great location for a sewing machine store. Customers can expect to experience a friendly and welcoming environment when visiting Janome. The nearest public transportation options are Reddish South, Reddish North, and Woodley, all within 2 miles of the store.

Benefits

Janome is a reliable and trustworthy sewing company that offers top-quality products and services. They have a team of skilled professionals who are always ready to assist customers with their sewing needs. Additionally, Janome has a wide range of sewing machines and accessories, making it a one-stop-shop for all sewing needs.

Good to know

Customers should be aware that Janome is committed to ensuring customer satisfaction, and as such, they offer a warranty on all their products. Additionally, they have a customer support team that is always available to address any concerns or queries that customers may have.

Reviews

Customers have praised Janome for their exceptional customer service and high-quality products. They have also commended the company's sewing machine repair services, which are fast and effective. Overall, customers have had positive experiences with Janome and would recommend the company to others in the market for a sewing machine or sewing-related services.

FAQ

Can you provide a portfolio of your previous sewing projects?

Yes, we can provide a portfolio of our previous sewing projects. Our website and social media pages showcase some of our past projects, and we are also happy to provide physical samples upon request.

What type of fabrics do you specialize in?

We specialize in a wide variety of fabrics, including cotton, linen, silk, wool, and synthetic blends. Our team of experienced sewers can work with any type of fabric to create the desired finished product.

What is your typical turnaround time for a sewing project?

Our typical turnaround time for a sewing project depends on the complexity of the project and our current workload. We strive to complete projects as quickly as possible without compromising quality, and we will provide a timeframe estimate upon receiving a project request.

What is your pricing structure for sewing services?

Our pricing structure for sewing services varies based on the specific project requirements, such as fabric type, complexity, and size. We provide a detailed quote for each project, and our prices are competitive within the industry.

What brands of sewing machines do you carry?

As a Janome dealer, we carry a wide range of Janome sewing machines, from entry-level models to high-end machines with advanced features. We also offer servicing and repairs for Janome machines, as well as other brands.

Reviews

  • Jo Whitworth

    Came to buy a sewing machine with £600 cash in my pocket but the door is locked and when you ring the bell nobody answers and they don’t pick up the phone.

    18-06-2022
  • Helen Ferns

    Absolutely brilliant service. Took my Janome in and Peter, the engineer took it in the workshop, I waited about 20 minutes and he returned it, all fixed. He even changed the dial and didn’t charge me a penny! So friendly too. Thankyou so much for this excellent service

    18-06-2022
  • Net Davies

    Extremely unhelpful on the phone.

    18-06-2022
  • Jwan hassan

    18-06-2021
  • Emma Hill

    Rude staff on the phone. Paid for a part over a month ago. Still not received. Requested a refund unable to do and asked me to call back tomorrow? Hopeless. Without this part my machine is useless.

    18-06-2021
  • Shabby

    Okay I read the reviews on here. I feel they are okay. I have a janome sewing machine 1822. My son lost the race. I explain to the parts department over the phone. After a week I did get the part. All I would say is thank you for helping me out as this was gifted from my dad who passed away 2 years ago. I have had this machine for over 26 years now. It has great sentimental vaule for me. With out this my machine was useless. Now I can enjoy doing all the sewing I want. Thank you

    18-06-2021
  • Jane Case

    Top marks for Peter, the wonderful engineer who came to my rescue a week ago, along with Sam who co ordinated the process from her home. My precious 14,000 jammed at a time,which couldn't have been worse, amid the CV19 crisis. The packing for my machine was sent out, collection arranged the next day and Peter went into work on the Saturday to fix it. It was returned as soon as humanly possible after the Easter break, in perfect working order with a reminder to wipe down. The cost? A donation to the National Health. I could have cried. Thank you to the whole team for the years of advice, information and support ... but this was above and beyond! With love Jane

    18-06-2020
  • Jac Dennington

    Helped me with simple advice quickly over the phone so that I didn’t need to bring the machine in for inspection and repair. Massive time saver, thank you

    18-06-2020
  • Geoffrey Fox

    18-06-2020
  • Alan Towse

    Great service department.

    18-06-2019