Jacobs the Jewellers
Jacobs the Jewellers is a renowned jewelry store based in Reading, England. They specialize in diamond and gold dealing and offer a wide range of jewelry options to their customers. In addition to their jewelry offerings, Jacobs the Jewellers also provides financial services to their clients. Their shop is a popular destination for those looking for high-quality jewelry and exceptional customer service.
Introduction to Jacobs the Jewellers
Jacobs the Jewellers is a family-owned business that has been operating for over 70 years. The company was founded by Douglas Jacobs in 1948, and since then, it has been passed down through three generations of the Jacobs family. The company prides itself on its exceptional customer service and its commitment to providing high-quality jewelry and diamonds at reasonable prices. What makes this company unique is its long-standing reputation in the community, as well as its highly skilled staff who are experts in their field.Services & products
Jacobs the Jewellers offers a wide range of services to customers, including custom jewelry design, jewelry repair, and appraisal services. They also have a large selection of high-quality diamonds, engagement rings, wedding bands, and luxury watches from top brands such as Rolex and Omega. Customers can expect to find a variety of gold and diamond jewelry in their showroom, as well as unique and one-of-a-kind pieces that are not available anywhere else.Location
Jacobs the Jewellers is located in the heart of Reading, England, on King Street. The area is known for its historic architecture and charming shops, cafes, and restaurants. Customers can expect to find a variety of businesses in the area, from independent boutiques to chain stores. The closest public transportation options are Reading Station (0.7 miles), Reading West Station (0.8 miles), and Reading Bus Station (0.4 miles).Benefits
Customers should choose Jacobs the Jewellers because of their commitment to providing high-quality jewelry and excellent customer service. The company has a team of highly trained and experienced staff who are experts in their field, and they offer a wide range of services to meet the needs of their customers. Jacobs the Jewellers also offers competitive pricing on all of their products and services, making them an excellent value for customers.Good to know
Customers should be aware that Jacobs the Jewellers is a family-owned business that takes pride in its long-standing reputation in the community. They are committed to providing exceptional customer service and high-quality products, and they have a loyal customer base that speaks to their success in achieving these goals.Reviews
Customers rave about Jacobs the Jewellers' exceptional customer service, high-quality products, and competitive pricing. They praise the staff for their knowledge and expertise, as well as their willingness to go above and beyond to ensure customer satisfaction. Many customers have also noted that they appreciate the family-owned atmosphere of the business, and they feel that they are treated like part of the family when they shop at Jacobs the Jewellers.Amenities
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repair service -
gift wrapping
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engraving
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layaway option
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appraisal
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online shopping
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free shipping
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credit card payment
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discounts
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returns policy
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appraisal service
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delivery service
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insurance coverage
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engraving service
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after-sales service
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safe deposit box
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insurance services
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secure payment system
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watch battery replacement
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ear piercing
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delivery
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returns
FAQ
What is your return policy for jewellery purchases?
At Jacobs the Jewellers, we offer a 30-day return policy for jewellery purchases as long as the item is in its original condition and accompanied by a receipt. We also offer exchange or store credit options.Do you offer customization or personalization services for jewelry items?
Yes, we offer customization and personalization services for jewelry items. Our experienced craftsmen can create unique pieces according to your specifications or add personal touches to existing jewelry.What are your fees and commissions for buying and selling gold?
Our fees and commissions for buying and selling gold vary depending on the current market conditions and the amount of gold being traded. We offer competitive rates and transparent pricing, and our knowledgeable staff can assist you with any questions.How is the price of gold determined when buying and selling with your company?
The price of gold is determined by the current market conditions and the weight and purity of the gold being traded. We use up-to-date market information to ensure fair and accurate pricing for all transactions.What security measures do you have in place to protect the gold during transportation and storage?
We take the security of our clients' gold very seriously and have implemented several measures to ensure its safety during transportation and storage. We use secure transport services and have secure storage facilities with state-of-the-art security systems and protocols in place.Reviews
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Brendan Crawford
What a fantastic shop, staffed by brilliant individuals. I’ve bought a number of fantastic watches and other lovely items from Jacobs over recent years and I have to commend them on their exceptional levels of customer service, attention to detail and personalised client care. They are a joy to deal with and the standout individuals at Jacobs include Melissa and of course Adam himself. I look forward to many more years of continued good customer relationship management, with a refreshingly personal touch - totally superior to any high street competition.
23-05-2023
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Vix Bilton
Really helpful and friendly staff, was able to answer a lot of questions as I wasn't sure quite what I was looking for and offered options and ideas to help
26-03-2023
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Mas Hassan
A very friendly and first class jewellers in town with helpful and knowledgeable staffs and a large variety of excellent items of jewellery.
26-02-2023
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Mike Gomm
Amazing staff
26-01-2023
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D F
26-01-2023
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Michal Pastorek
one of the best...
26-08-2022
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Stuart Robson
Really helpful and patient service on my first visit, then kind and considerate when I was in full panic-mode on my second visit to change my mind the day before I needed the ring!! Beautiful ring, well priced and a friendly and professional service....why go anywhere else??!!
26-08-2022
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B K
Asked Lucy if she could replace a battery in my wife’s watch and she did it while I had a coffee locally - outstanding service. Thank you.
26-07-2022
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Jack Swiss
Impolite and unprofessional costumer service . I would not recommend this seller . Felt very at risk with my transaction which I declined in the end .
26-07-2022
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Nick Geen
Mel was brilliant helping us select and ensure our wedding bands were delivered on time. They offered a complimentary engagement ring polish and engraving as we bought both together
26-07-2022
