Jackson Woodturners
Jackson Woodturners is a company based in Sheffield, England that specializes in stair contracting and building & construction. They are dedicated to providing high-quality services to their clients and have a team of skilled professionals who are committed to delivering exceptional results. With their expertise in woodturning, they are able to create custom staircases that are both functional and beautiful. Jackson Woodturners is a trusted name in the industry and is known for their attention to detail and excellent customer service.
Introduction to Jackson Woodturners
Jackson Woodturners is a family-owned business that has been creating high-quality wood products since the 1970s. Based in Sheffield, England, the company has a rich history of craftsmanship and attention to detail. What makes Jackson Woodturners unique is their ability to create custom wood products that are tailored to their customers' specific needs.Services & products
Jackson Woodturners offers a variety of services for their customers, including custom wood turning, stair components, and wood mouldings. Customers can purchase pre-made products from their online store or work with the team to create a custom piece that fits their unique style and needs. The company specializes in creating high-quality products that are built to last.Location
Located on Rutland Road in Sheffield, Jackson Woodturners is situated in a bustling area of the city. The surrounding area is filled with other building and construction companies, making it a hub for those in the industry. Customers can expect to experience a friendly and welcoming atmosphere when visiting the showroom. The closest public transportation options are the Infirmary Road tram stop (0.3 miles), the Shalesmoor tram stop (0.4 miles), and the Sheffield train station (1.2 miles).Benefits
Customers should choose Jackson Woodturners because of their commitment to quality and customer service. The team takes pride in their work and strives to exceed their customers' expectations on every project. They use only the finest materials and employ skilled craftsmen to create each piece. Additionally, the company offers competitive pricing and a personalized approach to each project.Good to know
Customers should be aware that Jackson Woodturners is a small business, which means that they may have limited availability for certain services. However, the team works efficiently to complete each project in a timely manner. Additionally, the company offers a 100% satisfaction guarantee on all of their products and services.Reviews
Customers rave about the high-quality products and exceptional customer service provided by Jackson Woodturners. Many note that the team is easy to work with and takes the time to understand their specific needs. Customers also appreciate the personalized approach to each project, as well as the attention to detail and craftsmanship that goes into each piece.Amenities
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free estimate -
on-site consultation
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custom design
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installation
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repair
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maintenance
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warranty
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quality materials
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professional staff
FAQ
Can you provide examples of stair designs you have completed in the past?
Yes, we have completed various stair designs in the past. We have a portfolio of our previous projects that we can share with you to give you an idea of the type of work we are capable of.How do you ensure the safety and durability of the stairs you build?
We prioritize safety and durability in all of our stair installations. We use high-quality materials and follow strict building codes and regulations to ensure that our stairs are safe and long-lasting. We also conduct thorough inspections and testing before and after installation to guarantee the safety and durability of our work.What materials do you offer for stair construction?
We offer a wide range of materials for stair construction, including wood, metal, glass, and stone. Each material has its own unique benefits and aesthetic appeal, and we can work with you to determine the best material for your specific needs and preferences.How long does the stair installation process typically take?
The length of the stair installation process varies depending on the complexity of the project. However, we strive to complete our installations as quickly as possible without sacrificing quality. We will provide you with a timeline for your project before we begin work.Do you offer any warranties or guarantees on your stair installation services?
Yes, we offer warranties and guarantees on all of our stair installation services. We stand behind the quality of our work and will make any necessary repairs or adjustments within the warranty period. We also offer ongoing maintenance services to ensure the longevity of your stairs.Reviews
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Tom H
15-05-2023
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Ben
Ordered oak posts, top and bottom rails, spindles, connections and oak filler over the phone. Delivered on the agreed day. Beautifully packed, no damage, all parts correct. The dimensions were all very precise and the components were a joy to work with. Very little sanding required due to a good finish and the end result is amazing. They were also the cheapest! Definitely recommend this family firm.
29-04-2023
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Alex Dadson
Great service, product, and price. I ordered some oak handrails and primed spindles for a customer to fit their new balustrades. The price was very good for the quality of product and it all got delivered on time and safely wrapped up with no damages atall. I highly recommend Jacksons Woodturners.
28-02-2023
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Big Al
I ended up with an excellent result using this product, but only after employing a couple of tricks I found out the hard way. Initially I assumed you could simply measure out the positions of the brackets and fix them to the staircase handrail and bottom rail. But this resulted in spindles that were slightly off the vertical, because the fixed angle of the brackets was not quite equal to my staircase angle. I subsequently used a homemade plumbline to align the upper brackets correctly to the pre-fixed lower brackets. (The top of the line was fixed to a loose bracket which I could slide along the underside of the handrail). The second problem was that the brackets, surprisingly, were only a loose fit in the tube ends. This meant that many of the fitted spindles rattled and could be easily rotated! I cured this by wrapping the bracket spigots with a few turns of narrow masking tape before pushing into the tube. Hope this helps!
28-02-2023
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skywatcherISS
Jackson woodturners has all the stuff you need for staircases, the staff are really helpful, i would highly recommend
28-02-2023
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Khadija Abbas
29-01-2023
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Tyler Williams
Absolutely appalling customer service / Sales after delivering defective parts where extremely rude and not interested in sorting the problem never call you back when they say they will do not answer emails Elsa in sales in particular has a despicable attitude and zero customer service skills
29-01-2023
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Robert Williams
Great place for staircase parts. Good stock of products and very friendly staff.
29-11-2022
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Leanna Richards
Great service easy to get too an good prices would definitely recommend these for spindles great quality 👍
29-10-2022
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Zainab Mitha
Hi, I’d like my query to be escalated to the managing director of the company. There’s been multiple failures by both Elsa and Mason. I ordered a few items online on 19/10. I entered all my details and paid via PayPal. Apparently, my house number was not present. This is impossible as I entered all of it and it would not have let me order it without the full address. Also PayPal has my full address as well. In any case I rang APC as soon as I was prompted by an APC driver who was delivering a different item to my address. They advised that the item was sent back to supplier as it did not have a full address. I rang the you guys and was advised the item will be refunded and I'd have to order again. Surely the item could just be sent out as APC said the supplier had my item by today. The biggest let down was I was lied to. I was advised that APC and you guys called me multiple times. There has been NO attempt by anyone to contact me. APC assured me they hadn't contacted me. No one had the decency to call me back after I called today and there has been no reply to my previous email. On top of that I was told I'd have to pay for the whole order again to reorder it and wait for the refund on the other delivery?! That makes absolutely no sense. I'd appreciate senior management to help he understand the failings in this situation before I proceed to leave reviews online. Kind Regards
29-10-2022
