Ivy Lodge Retirement Home

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Reviews

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  David Taylor

  28-07-2022
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  Eldon Jackson

  My mum decided she need to go into a home about 6 years ago and we visited several. Ivy Lodge seemed clean and well run so we made the choice and we have never regretted it. Mum's condition has deteriorated over time and the staff have been superb in looking after her, they are always cheerful and kind. Since the new challenge of Coronavirus arrived the home has been run with the safety of residents as the foremost consideration, the rules are strictly applied but only because that's the right thing to do.

  28-05-2021
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  Angela Ashby

  I am a carer at Ivy lodge, I must say what a happy and enjoyable place to work. As well as it being a family run home it’s a family environment for both staff and residents. I look forward to going to work.

  28-05-2021
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  Helen Parker

  I have worked at Ivy lodge for nearly 10 years and have loved every minute of being part of such a lovely team. We all aim to give the highest standards of care and our residents and their families are our priority. Ivy lodge is a home from home where we have many activities including baking, flower arranging, arts and crafts, cards and board games, regular entertainment and regular trips to local attractions plus much more.

  28-05-2021
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  Donna Leather

  I have worked at ivy lodge for the last 28 years and it’s a lovely place to be . The residents are happy and well cared for . The management are supportive especially in the current crisis of Covid 19 , the safety of the residents and staff were always their main priority.

  28-05-2021
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  Sue Jennings

  My Aunt has been in Ivy Lodge for4 months and thinks everyone is lovely. We have not been able to go in since she became a resident due to lockdown, however we have been kept fully informed and in touch with her throughout this time. Nothing is to much trouble and now we have been able to socially distance visit outside. There are lots of activities and every body is kind and helpful. We fully recommend this family run home.

  28-05-2021
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  D i a n e S u g d e n

  Mam moved into Ivy Lodge 14 months ago and she’s always telling us how all the staff are so kind and very hard working, and we wholeheartedly agree. As soon as you enter the building you notice a friendly, ‘homely’ atmosphere, so different from the ‘institution’ feeling I’ve experienced on visiting other care homes. A full programme of wide ranging activities, visiting entertainers and trips out has obviously been suspended, but all staff have gone above and beyond in organising and participating in in-house events ranging from their own choir to a beach party, as illustrated on Facebook. Communication with residents’ families is excellent and overall Mam could not be better cared or catered for.

  28-05-2021
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  Brian Manley

  Ivy Lodge is a very happy care home with very attentive and caring staff. My Mother has been with them for over a year and a half now and both she and I have been really happy with the care she has received. They organise events within the home, they would also take them out post Covid to various places, be it shopping centres stately homes gardens etc. They have been very careful with looking after the residents whilst we are in these strange times. I would like to thank all of the staff for their care towards my mother. I would highly recommend this family run care home, as they put CARE first and foremost.

  28-05-2021
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  Mark Mennell

  My mother in law has been in Ivy Lodge for 10 months now and they have been amazing with her particularly during lockdown. She has enjoyed a wide variety of activities organised in house and has been able to continue having her hair done every week by the staff. She is desperate to be able to hug her family and play with her granddaughter but until it is safe this is not allowed, this is the reason all staff and residents have been free from the virus. They have however, erected a gazebo in the garden with flowers around it and with a separation screen for visits where you can speak freely and see each other very clearly.

  28-05-2021
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  Pam Edwards

  Ivy Lodge is an incredible place and since my Mum became a resident in October it has totally changed my perspective on Retirement/Care Homes!! It’s a happy place, it really is and it’s a lovely place to visit as well as reside. It’s immaculate and clean and very tastefully furnished both in the communal areas and the rooms. Most of all it’s the whole Team that makes it such a great place, they all go that extra mile and nothing is too much trouble either with any help I need or taking great care of my Mum. Lockdown has been a hard time all round and when it started I worried so much about how Mum was going to cope without visits, I can honestly say she has coped amazingly well and they have had some great fun times singing and enjoying the sunshine and plenty of other activities and it’s great to be able to see these on their Facebook page. Had our first outdoor. safe, socially distanced visit yesterday which was lovely and I had no worries as it felt very safe and well thought out and hence the reason for this review! Thank You all for my Mums happiness (and mine)

  28-05-2021