Itchen Heating
Itchen Heating is a company based in Southampton, England that specializes in radiator repair services and machinery & equipment for the public sector & society. They also provide solutions for public male bathrooms.
Introduction to Itchen Heating
Itchen Heating is a well-established heating company located in Southampton, England. They have been providing exceptional heating services to their customers for over 20 years. The company's purpose is to offer high-quality radiator repair services to both the public sector and society. What makes this company unique is their focus on providing services for public male bathrooms, which is a very niche market.Services & Products
Itchen Heating offers a range of services, including heating system installation, repair, and maintenance. They specialize in radiator repair services and offer a 24/7 emergency call-out service. The company also provides bespoke solutions for public male bathrooms, ensuring that these spaces are comfortable and efficiently heated.Location
Itchen Heating is located in Southampton, a bustling city on the south coast of England. The area is home to a variety of businesses, from small independent shops to large corporations. Customers can expect to experience a friendly and welcoming atmosphere in the city. The closest public transportation options to the company are the Oakwood Road bus stop (0.1 miles), the Maybush Inn bus stop (0.2 miles), and the Itchen College bus stop (0.5 miles).Benefits
Customers should choose Itchen Heating because of their expertise in radiator repair services and their focus on providing solutions for public male bathrooms. The company prides itself on its exceptional customer service and attention to detail. They are also available 24/7 for emergency call-outs, ensuring that their customers stay warm and comfortable at all times.Good to Know
Customers should be aware that Itchen Heating specializes in radiator repair services and solutions for public male bathrooms. They do not provide services for other types of heating systems. However, they are happy to recommend other companies that can assist with these services.Reviews
Customers have praised Itchen Heating for their exceptional customer service and high-quality workmanship. They appreciate the company's attention to detail and their willingness to go above and beyond to ensure customer satisfaction. Many have also commented on the company's quick response times and efficient service.Amenities
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toilet
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hand dryer
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soap dispenser
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paper towel dispenser
FAQ
What measures do you take to ensure cleanliness and hygiene in your public male bathrooms?
We take cleanliness and hygiene very seriously in our public male bathrooms. We have a regular cleaning schedule and use high-quality cleaning products to ensure that our facilities are kept clean and hygienic at all times. Additionally, we provide hand soap and paper towels for our customers to use.Are your public male bathrooms easily accessible for those with disabilities?
Yes, we have made sure that our public male bathrooms are easily accessible for those with disabilities. We have installed grab bars and other accessibility features to ensure that our facilities are accessible to everyone.How long does the repair process typically take?
The length of the repair process can vary depending on the extent of the damage and the type of repair that needs to be done. However, we strive to complete all repairs as quickly as possible and will provide an estimated timeline for completion when you bring your radiator in for repair.Do you offer any warranties or guarantees on your repairs?
Yes, we offer warranties and guarantees on all of our radiator repairs. We stand behind the quality of our work and are committed to ensuring that our customers are satisfied with the repairs that we provide.What kind of equipment and materials do you use to repair radiators?
We use high-quality equipment and materials to repair radiators. Our team of experts has access to the latest tools and technologies to ensure that we are able to provide efficient and effective repairs. Additionally, we use only the best quality replacement parts to ensure that our repairs are long-lasting and reliable.Reviews
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Chris Baker
Positive: Quality, Value Service: Plumbing fixture installation
28-03-2023 -
Sinister Minister (trubble87)
missed 3 appointments to fix a leak, finally looks at job and says it's a simple job and advices us to proceed with using bucket to flush, said he will pop back in tomorrow morning, not heard from him since no reply at all. got another firm to fix no problems. needs to prioritise his workload better or perhaps not take on less lucrative jobs as he was very unreliable at showing up or keeping us updated on why hes not turned up. live in a flat which has damaged belows ceiling. embarrassing telling the neighbour's about it. Disappointed
28-02-2023 -
Wendy Mounsey
Positive: Professionalism Services: Heating system repair, Heating system installation
28-02-2023 -
Paul Haylor
Positive: Professionalism, Quality, Value Service: Faucet installation
28-01-2023 -
nick condon
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Services: Heating system installation, Water heater installation, Plumbing fixture installation
28-10-2022 -
Sandra Ristova
Positive: Professionalism, Punctuality, Quality Services: Thermostat repair, Install thermostat
28-10-2022 -
Tara
We booked a gas safety check through OpenRent who contracted Itchen Heating to do the works. There was no show on the date confirmed, and it took a couple of days of chasing to get a new date arranged directly with James. There was still no show on the rearranged date. My phone number was blocked when I called up to get an update, so my partner called on their phone and James assured him that he would be round in 20 minutes. After over an hour, we tried calling again and my partner's number had been blocked too. Shockingly unprofessional service, especially considering we had already paid in advance. We remained polite throughout all correspondence so there was absolutely no reason for these actions. James stated that this was due to OpenRent not paying him for the service, but that does not excuse him personally telling us he will be round in 20 minutes, with no intention of showing up. All in all, a waste of two days off from work waiting for him to show up.
28-09-2022 -
Daz L
Boiler replacement and 10 radiators.. This job wasn't as straightforward as we all thought. James was challenged by this one, he came up against a hobbiest plumber no power supply where you needed it and a wall you couldn't hang the boiler on along with a few other issues but he dealt with all these problems admirably and professionally. Would highly recommend and wouldn't hesitate to have work done by him again. Service: Heating system installation
28-08-2022 -
Carlton Stevenson
I have used them a number of times now, and I have always found them workforce very professional. They are always on time, very quick, and accommodating, particularly in an emergency, they pull out all the stops, highly recommended. Happy with their service!
28-07-2022 -
Allen Clark
They have performed two gas safety checks and services on different properties for me. They were very professional and worked quickly and efficiently. I would absolutely use them again and would thoroughly recommend them. 5 stars!
28-07-2022