iSmart Apple Specialists
iSmart Apple Specialists is a mobile phone repair shop located in London, England. They specialize in repairing Apple products and other electronics. With their expertise, they provide quality service to their customers.
Introduction to iSmart Apple Specialists
iSmart Apple Specialists is a mobile phone repair shop that specializes in fixing Apple products. The company was founded in 2012 by a group of tech-savvy individuals who wanted to provide affordable and reliable repairs for Apple devices. What makes iSmart Apple Specialists unique is their use of high-quality parts and their commitment to customer satisfaction.Services & products
iSmart Apple Specialists offers a range of services for Apple products, including screen replacements, battery replacements, and water damage repairs. Customers can also buy refurbished Apple devices and accessories like chargers and cases.Location
Located in the heart of London on Queensway, iSmart Apple Specialists is surrounded by a variety of businesses, including restaurants, cafes, and shops. The area is known for its diverse community and bustling atmosphere. The closest public transportation options are Bayswater Station (0.1 miles), Queensway Station (0.2 miles), and Paddington Station (0.6 miles).Benefits
Customers should choose iSmart Apple Specialists because of their expertise in repairing Apple products and their commitment to customer satisfaction. The company uses high-quality parts and offers a 90-day warranty on all repairs. They also provide same-day repairs and free diagnostics.Good to know
Customers should be aware that iSmart Apple Specialists only repairs Apple products and does not service other brands. They also require a deposit for all repairs.Reviews
Customers rave about the quality of service and expertise at iSmart Apple Specialists. Many appreciate the fast turnaround time and the friendly staff who go above and beyond to ensure customer satisfaction. Overall, the company has a 4.8-star rating on Google reviews.Amenities
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online booking
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delivery service
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warranty
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credit card payment
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insurance
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genuine parts
FAQ
What types of phones do you repair?
We specialize in repairing Apple phones, including the iPhone and iPad. However, we can also repair other brands such as Samsung and Huawei.What is your turnaround time for repairs?
Our typical turnaround time is 24-48 hours, but it depends on the severity of the issue. We always strive to repair phones as quickly as possible while maintaining quality work.Do you offer any warranties on your repairs?
Yes, we offer a 90-day warranty on all of our repairs. If there are any issues within that time frame, we will fix them at no additional cost.What are your pricing options for repairs?
Our pricing options vary depending on the type of repair needed. We offer competitive pricing and will provide a quote before any work is done.Can you provide any references or reviews from past customers?
Yes, we have many satisfied customers who have left positive reviews on our website and social media platforms. We can also provide references upon request.Reviews
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Richard Gratton
26-04-2023 -
Juliette Graf
Fixed my laptop very late on a Sunday evening, so that I could have my data for the next day. Really appreciate the flexibility and commitment
26-04-2023 -
Sofia Erixon
Literally STOLE my Macbook Pro after I declined to have it repaired with them. Went back around 10 times to ask for it back and they always claimed it was in another shop. A police investigation is under way. Edit post-response: I came back numerous times after a few months to try to collect it. Then several times over a time period of half a year. Emailed, called, constant excuses were given. I was promised the laptop would be in the store a specific day, when I went to collect it, they would give random excuses saying it was in another shop or in storage. AVOID AT ALL COST.
26-04-2023 -
Bertram Nesselrode
Went here because of all the good reviews on Google with an iPhone 12 Pro Max (housing replacement), one iPhone XS Max (screen replacement) and one Macbook 16 (screen replacement). On collection I noticed the MacBook had a spec of dust behind the screen after repair. The shop denied it was them, didn't offer to sort this out and refused to hand over the laptop until payment. One of the iPhones seems ok (screen repair) on the final iPhone (rear cover replacement) the rear cover is already detaching 3 months after the repair and the camera has been playing up since the repair (e.g. portrait mode no longer working). They also refused to provide additional information required for the insurance (repairs report) despite, several calls, emails and visits to the shop (from me and the insurers) over several months. When visiting the shop they always say come back see the manager, who is obviously never around or contactable. The icing on the cake is that they are rude , even hostile. I will definitely be going straight to Apple the next time. Won't cost significantly more and I will have all the warranties rather than . Real shambles this place. What a shame. Absolutely no idea where all the good reviews come from!
26-03-2023 -
Carol Baird
26-03-2023 -
Wadah Alnzei
26-03-2023 -
166 Restaurant Sapce
Thank you guys for fixing our phones today Great service Much appreciated
26-02-2023 -
Guillermo Fernández
Good for Apple second hand stuff
26-02-2023 -
CAROLINE ACHIENG
Would highly recommend After having trouble with my phone they helped me out straight away! Thank you so much. We will be back :)
26-12-2022 -
CHARLES MUKIRI
Would highly recommend . After having trouble with my phone they helped me out straight away! Thank you so much. We will be back :)
26-12-2022