Islington & Shoreditch Housing Association
Islington & Shoreditch Housing Association is a housing association based in London, England. They specialize in providing public housing and are dedicated to improving the lives of their residents. Their services include managing housing societies, residents' associations, and other public sector and society initiatives. They are committed to providing high-quality real estate and housing options to those in need and are a trusted name in the industry.
Introduction to Islington & Shoreditch Housing Association
Islington & Shoreditch Housing Association is a non-profit organization that provides affordable housing to its residents in London. Established in 1930, the company has a rich history of serving the community by providing quality housing and support services. What makes this company unique is its commitment to creating sustainable and inclusive communities that promote social cohesion and enhance the quality of life for its residents.Services & Products
The company offers a range of housing services, including affordable rental homes, shared ownership, and support for vulnerable residents. They also provide community outreach programs to promote education, employment, and health and wellbeing. Customers can access their services by applying through their website or visiting their office in person.Location
Located in the bustling area of Finsbury Park, Islington & Shoreditch Housing Association is surrounded by a vibrant mix of restaurants, cafes, and shops. The area is well-connected to public transportation, with the nearest stations being Finsbury Park, Arsenal, and Manor House, all within a 10-minute walk from the office. Visitors can expect a diverse and multicultural experience in this area, with a mix of young professionals and families residing in the community.Benefits
Customers should choose Islington & Shoreditch Housing Association because of their commitment to providing affordable and sustainable housing solutions to the community. The company prioritizes the needs of its residents and works closely with them to ensure they have access to the support services they need. They are also dedicated to creating a community that is inclusive and promotes social cohesion.Good to know
Customers should be aware that the application process for housing services can be competitive due to the high demand for affordable housing in London. However, the company is committed to providing support and guidance to applicants throughout the process.Reviews
Customers have praised Islington & Shoreditch Housing Association for its commitment to providing affordable and sustainable housing solutions. They have also commended the company for its excellent customer service and support services provided to residents. Overall, customers have reported a positive experience with the company and would recommend their services to others.FAQ
How long has the Housing Association been in operation?
We have been in operation for many years, providing affordable housing solutions and support to residents in the Islington and Shoreditch areas of London.What are the eligibility requirements for public housing?
To be eligible for public housing, you must be over 18 years old, have a low income, and be in need of housing. We also take into account your immigration status and whether you have a local connection to the area.Can you provide references or testimonials from other residents' associations you have worked with?
Yes, we are happy to provide references and testimonials from other residents' associations we have worked with. Please contact us for more information.How long is the waitlist for public housing?
The waitlist for public housing can vary depending on availability and demand. We encourage you to apply as soon as possible, and we will keep you updated on the status of your application.How are disputes among residents resolved within the society?
We have a dedicated team to help resolve disputes among residents. We encourage residents to communicate with each other and seek mediation before escalating issues to our team. Our team will work with all parties involved to find a fair and equitable solution.Reviews
-
Jose Abreu
26-04-2023
-
Darius Bluck
No one from sales responds to your emails or phone calls. Not sure what else I can do to get in touch with them. Having read other reviews on here, it looks like this is typical behaviour.
26-02-2023
-
Nicole Curtin
I am giving 1 star because I can't give zero. I was attempting to purchase a shared ownership property through ISHA and the experience was horrific. They didn't answer emails, gave misleading and inaccurate information and finally after approx. 7 weeks of waiting informed me that the property has been allocated to someone else. They would have known this information 7 weeks ago. I have been left with nothing but stress and now a massive distrust for the entire system.
26-01-2023
-
Jane
I have been in ISHA property for the last 18 years and the lift has continuously broken down. We have been without a lift since 21st October 2022 and nothing has been done. All ISHA does is tell the tenants different excuses to why the lift doesn't work. If you try to email ISHA no one responds. If you try and speak to a Manger they are either in a meeting or training or not in. Honestly with the amount of training ISHA staff do you would have thought they would know how to do their job properly.But clearly not. ISHA get a grip.
26-12-2022
-
Maria Joannou
This place is only getting 5 stars as the housing support worker Alisdair is a true angel on earth he realy cares. Keep up the good work you go above and beyond.
26-12-2022
-
Jill Lord
26-10-2022
-
Have You Washed Your Hands?
I would like to mention two individuals. Sharon Thompson who is an excellent Housing Officer. Great communication, supportive, honest and she gets things done. The second person is Sumaya on Customer services. Well done to the HR team for hiring such an exceptional candidate. She's very proactive and again, great communication and helpful. Sumaya has common sense. So far I can only relay positive feedback. It's still early days but I'm hoping the negative comments on Google will be rectified and noted. As for my Mother being a new tenant, hopefully there will be no issues in the future with this Housing Association, as I like organisations that do their jobs!
26-08-2022
-
Karen Homer
Same as everyone else is saying they are completely useless! No communication what so ever. But if your late with your rent they are straight on your case! They pass the issue from person to person and still nothing gets done. I thought Peabody were bad but Isha are something else! I’ve even been emailing CEO and still my problems are not resolved! All you get is “ they are waiting on a part”. Where do they get their parts from? The moon??? This is London! How difficult is it to find parts??? Our lift had been out of order for nearly a month now and guess what? They are waiting on a part! 82 steps I’m climbing a few times a day and it’s killing me! I’m seeking advice over this! Bet they are all on good wages too for total incompetence 😡😡😡
26-08-2022
-
Jay Serra
Update - They sent a team and are investigating this to rectify this trespassing. Still not resolved but they are working on it. Extremely disappointed. Our bike store has been broken into and non-residents are parking their scooters, ebikes with possible contraband. No action taken whatsoever. These non residents also have fobs so can break into our building at will. We’ve emailed the relevant people who are apparently in charge and they’ve not responded to home owners like myself. Let alone the tenants on social housing. A poorly run and managed properly company. Will be approaching an ombudsman to action this.
26-08-2022
-
Mimi Scully
I have had a mice problem in my flat which ISHA have supposedly dealt with numerous times. They call in a contractor to lay bait then after some weeks they get a report, send another contractor in to "fix" the problem as per the report but the contractor has no idea what to do, then botches the job now I have more mice than ever running across my kitchen counter tops (which is a health hazard) and in my front room. I cannot eat. I have asked for ISHA to temporarily put me somewhere else while they deal with the problem as I'm vulnerable and suffering with mental health issues. They say we will send another contractor round in 6 weeks! when they get another report. I'm asking to be temporarily rehoused until they sort the problem out but no one is coming back to me. Also the bin store downstairs is not sufficiently maintained which exacerbates the problem. Monique seems to be the only responsive person in ISHA and I'm hoping she can sort this. This is mice, bait, ISHA repeat. I cannot live like this and ISHA don't seem interested. Maybe when I'm hospitalised they'll take notice. Although I'm not sure they will!
26-08-2022
