Ipswich Borough Council
Ipswich Borough Council is a local government office located in Ipswich, England. They specialize in city tax offices and are dedicated to serving the public sector and society. With a focus on providing efficient and effective services, Ipswich Borough Council is committed to meeting the needs of their community.
Introduction to Ipswich Borough Council
Ipswich Borough Council is a local government office that serves the city of Ipswich, England. Established in 1974, the council is responsible for providing a range of services to the community, including waste management, housing, and council tax collection. What makes this council unique is its commitment to sustainability and improving the quality of life for residents.Services & Products
Ipswich Borough Council provides a variety of services to its residents, including waste collection, recycling, and street cleaning. The council also manages local parks and open spaces, provides housing services, and collects council tax. Customers can access these services through the council's website or by visiting their offices.Location
Located in Grafton House on Russell Road in Ipswich, the council's offices are easily accessible by public transportation. The area is home to a mix of businesses, including restaurants, shops, and offices. Visitors can expect a bustling city atmosphere with plenty of amenities within walking distance. The closest public transportation options are Ipswich Train Station (0.7 miles), Ipswich Bus Station (0.5 miles), and Tower Ramparts Bus Station (0.3 miles).Benefits
Customers who choose Ipswich Borough Council can expect high-quality services delivered by a team of dedicated professionals. The council is committed to sustainability and improving the quality of life for residents, making it an excellent choice for those who care about the environment.Good to Know
Customers should be aware that the council's offices are closed on weekends and bank holidays. Additionally, some services may require an appointment, so it's best to check the council's website before visiting.Reviews
Customers have praised Ipswich Borough Council for its excellent customer service and commitment to sustainability. Many have also noted the council's efforts to improve the local community, making Ipswich a great place to live.FAQ
What services does the local government office provide for the community?
Our local government office, Ipswich Borough Council, provides a range of services for the community including waste collection and disposal, housing and council tax benefits, planning and building control, and leisure and cultural facilities.What is the process for filing a complaint or concern with the local government office?
If you have a complaint or concern about any of our services or facilities, you can contact us through our website, by phone, or in person at our office. We have a dedicated team who will investigate your complaint and provide a response within a reasonable timeframe.What measures does the local government office take to ensure transparency and accountability to the community?
We take transparency and accountability very seriously at Ipswich Borough Council. We regularly publish reports on our website detailing our activities and performance, and we have an open data policy which allows the public to access and use our data. We also encourage public participation in our decision-making processes through public consultations and meetings.What is the deadline for filing my city tax return?
The deadline for filing your city tax return with Ipswich Borough Council is April 30th of each year. If you fail to file your return by this date, you may incur penalties and interest charges.What documents do I need to provide when filing my city tax return?
When filing your city tax return, you will need to provide details of your income, expenses, and any tax deductions or credits you are eligible for. You may also need to provide supporting documents such as receipts or bank statements. Our website has more information on the specific documents you may need to provide.Reviews
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Roy Barclay
It's amazing how government agencies & Councils can flout the laws about non-discrimination & employment of minorities that would have a private employer investigated & prosecuted. Ipswich Borough Council campaigns to achieve 'city' status but cannot even seem to provide basic facilities for its residents, such as adequate bottle banks or repaired pavements. I was living down a main street all of a mile & a half long, but literally not a SINGLE bottle bank from one end to the other. All the side streets seem to be impassable on the pavement outside usual working hours, because of pavement parking or lack of repairs, (even outside primary & nursery schools). Ipswich's uneven paving & broken kerbs are appalling & the worst I've encountered outside Eastern Europe! It's appropriate that they're flying the Ukrainian flag at their front door because I've been to that country 4 times & it's somewhere with pavements worse than Ipswich! I wonder how I've survived the town for over 3 years with only 2 falls flat on my face over dodgy kerbing or uneven paving . It's made all the worse because of the policy to turn off all street lighting for 7 hours every night. This might be an acceptable cutback in a village, but in an urban centre with so many industrial estates operating 24/7, it makes the plight of the shiftworker very precarious. (Not to mention the problem of drug- related street crime throughout Ipswich). Worse thing about it as how Ipswich Borough Council goes out of its way to squander Council TAXPAYERS money on moronic projects, (such as 'Digby the Octopus')! The official Council website is facilitated to complain about just about anything, but it is a waste of time as they do not accept responsibility for any issues, from those mentioned, to issues of housing & providing social services, (on which IBC has an appalling record...)
26-03-2023
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Sunshyne C
Appalling, lazy, not fit for purpose, patronising and impossible to communicate with - no one answers the phone, they talk down to their customers. Feels like it's being run as hobby or a school club.
26-03-2023
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jeremy allen
Terrible council, I am a private landlord and council instructing tenants to stay in flats until court notices and then bailiffs which is expensive. Council have cost me over £6500 through lost rent and court fee’s. A guy called Dyfdd instructing.
26-03-2023
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Sigmund Jung
Ipswich Borough is a failing institution. Particularly when it comes to racism. Only 3.5 % of Ipswich population are black. I’m not black but my neighbour is and been racially harassed for nearly a decade. No actions from Ipswich Borough against perpetrators who are our neighbours although it is their legal responsibility to deal with it. Another case was my ex who is mixed race. Her house was on fire. Ipswich Borough couldn’t put new windows for half year. She asked for a fence 2 years ago for a safety reasons but Ipswich Borough never done it. Ipswich Borough is unconsciously racist institution and soon you will read more about this failing institution.
26-02-2023
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Tunde Nagy
My upstairs neighbor had a leak, the water was coming through my ceiling.She wasn't at home and I tried to call the council as hers is a council flat,they didn't pick up the phone, kept saying the lines are all busy, which was frustrating as my kitchen was getting destroyed. Luckily some council workers had their breaks outside my buliding so I ran to them ask for help.They didn't mind not having their break and came to help without any complain,and tried to help in any way they could,they even came back later to check how everything was.Then I had to call the council, the lady I talked to was extremely helpful and kind, she even called me back as she promised, which doesn't ever happen anymore.All these people showed me compassion and kindness and helped me through this incredibly difficult day.I am very grateful to them,they are a true credit to Ipswich Borough Council.
26-01-2023
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Colin Rivers
Now a child has been killed by damp and mould in a council house perhaps IBC will actually do their job and ensure residents live in safe homes
26-11-2022
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David Clowes
appalling telephone system and procedure just to pay a parking fine. Took several attempts over several days and cost £35.00 more than it should have done. This outfit unfit for purpose.
26-11-2022
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Cheryl Peachey
3 times I have tried to call IBC. Each time I was on hold for around 40-50 minutes. I think their lunch break must be in Australia. Have given up trying to contact them. They just DON'T answer !
26-11-2022
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Da La
I received an email requesting confirm my details, including copy of passport and ext. When I called them they don’t know who was that even when I told them the email address it came through. Manager supposed to call me back but never did. I will never pay council tax again… Period.. It is tuned by bunch of kids and unaccountable managers. It is a joke. I would advise everyone to stop paying them until they will get their house in order
26-10-2022
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Emjay Sparkles
Thank you so much to Sherry for helping us secure a new home after we were given notice in our current one 10 months in. I was able to speak to Sherry about it very calmly despite the worrying situation we were in and Sherry was able to offer lots of suggestions to look into and spoke to an estate agent for us after there were some issues with the referencing to sort it out. We now have a new home to move into and also a way to help us ensure that should this ever happen to us again we can secure housing in the local area. Can't thank her enough, thank you again Sherry for everything you've done for us and for being so kind and wonderful!
26-10-2022
