Telephone Answering Services, Bpo Companies

InTouchNow

InTouchNow is a leading company based in Borehamwood, England. They specialize in providing BPO services, telephone answering services, IT & E-commerce solutions, and telecommunications services. With their expertise and experience, they have become a trusted partner for businesses looking to streamline their operations and improve their customer service. InTouchNow is committed to delivering high-quality services that meet the unique needs of their clients.

Introduction to InTouchNow

InTouchNow is a BPO company based in Borehamwood, England. The company was founded with the purpose of providing high-quality telephone answering services to businesses in various industries. With years of experience in IT & E-Commerce and Telecommunications, InTouchNow has become a trusted name in the industry. What makes this company unique is their commitment to providing personalized solutions to each client, ensuring that their needs are met in the most efficient and effective manner possible.

Services & products

InTouchNow offers a wide range of services to businesses, including telephone answering services, call center services, and customer support. They also provide IT and E-Commerce solutions, including web design and development, digital marketing, and e-commerce platform development. Clients can expect customized solutions that are tailored to their specific needs.

Location

InTouchNow is located in Borehamwood, a town in Hertfordshire, England. The area is home to a variety of businesses, including retail stores, restaurants, and service providers. Customers can expect a bustling atmosphere with plenty of opportunities to explore the local area. The closest public transportation options are Elstree & Borehamwood Railway Station (0.6 miles), Elstree Studios Bus Stop (0.4 miles), and Howard Drive Bus Stop (0.2 miles).

Benefits

Customers should choose InTouchNow because of their commitment to providing high-quality services that are tailored to each client's specific needs. Their team of experts has years of experience in the industry and can provide customized solutions that are guaranteed to exceed expectations. In addition, their competitive pricing and excellent customer service make them a top choice for businesses of all sizes.

Good to know

Customers should be aware that InTouchNow is committed to protecting their privacy and data. They use the latest technology and security measures to ensure that all client information is kept safe and secure.

Reviews

InTouchNow has received excellent customer reviews, with many clients praising their personalized solutions and excellent customer service. Customers have noted that the company is easy to work with and provides high-quality services that are tailored to their specific needs. Overall, InTouchNow is a top choice for businesses in need of telephone answering services and IT solutions.

Amenities

computer
internet access
printer
training room
reception area
office supplies
parking lot
security system
live answering
call transferring
voicemail services
call screening
appointment scheduling
call recording
multi-language support
online account management
customized greeting
fax services
text messaging
call conferencing

FAQ

What specific services do you offer as a BPO company?

As a BPO company, we offer a range of services such as telephone answering services, IT & E-commerce, and telecommunications.

How many call agents do you have and are they trained specifically for my company needs?

We have a team of call agents who are trained extensively to cater to the specific needs of each client. We ensure that our call agents are well-versed with the client's requirements and offer a personalized experience to the callers.

How quickly can you answer my calls and what are the hours of operation?

We ensure that we answer all calls promptly and efficiently. Our hours of operation are 24/7, and our team is available round the clock to cater to our client's needs.

How do you ensure the security and confidentiality of my callers' information?

We take the security and confidentiality of our client's callers' information very seriously. We have robust security measures in place to ensure that all the information is protected against any unauthorized access.

How do you handle any potential communication barriers with offshore teams or clients?

We have a team of professionals who are proficient in different languages and cultures. We ensure that we understand the client's requirements thoroughly and offer a seamless communication experience. Additionally, we use advanced communication tools to bridge any potential communication barriers.