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Nurses' Agencies & Care Agencies

Interserve Healthcare, Nursing Agency - Teesside, Middlesbrough

Interserve Healthcare is a nursing agency located in Teesside, Middlesbrough. They specialize in providing healthcare services and solutions to those in need. Their services include Nurses' Agencies & Care Agencies, Healthcare & Medicine. Interserve Healthcare is committed to providing quality care to their clients and ensuring their satisfaction. They are located in Castlegate Quay, Stockton-on-Tees TS18 3BB, United Kingdom.

Introduction to Interserve Healthcare, Nursing Agency Teesside, Middlesbrough

Interserve Healthcare is a nursing agency located in Teesside, Middlesbrough. Established several years ago, the company aims to provide top-notch services to their clients. What sets this company apart is their commitment to providing personalized care to their patients based on their individual needs and preferences.

Services & products

Interserve Healthcare specializes in providing nursing services to their clients. Their services include 24-hour care, respite care, palliative care, and complex care. Additionally, they offer training programs for their staff to ensure that they provide the best care possible.

Location

Interserve Healthcare is located in Castlegate Quay, Stockton-on-Tees, a bustling area with a mix of residential and commercial buildings. The area is home to several other healthcare providers, making it a hub for healthcare services. The location is easily accessible by public transportation, with the closest bus stops being Stockton Riverside College, Castlegate Shopping Centre, and Parkfield Road, all within a 5-minute walk.

Benefits

Interserve Healthcare prides itself on providing personalized care to their clients, ensuring that their needs are met. They have a team of well-trained nurses who are equipped to handle any situation. Additionally, the company offers competitive pricing for their services.

Good to know

Clients should be aware that Interserve Healthcare requires a detailed assessment of a patient's needs before providing care. This is to ensure that they provide the right level of care to their clients.

Reviews

Customers have praised Interserve Healthcare for their excellent services, with many noting the professionalism of their staff and the quality of care provided. Clients have also mentioned the personalized care they received from the company, which helped them feel more comfortable during their recovery.

Amenities

  • amenity
    24-hour care
  • amenity
    home visits
  • amenity
    private nursing
  • amenity
    respite care
  • amenity
    companionship
  • amenity
    care planning
  • amenity
    medication administration
  • amenity
    personal care
  • amenity
    mobility assistance
  • amenity
    domestic assistance
  • amenity
    shopping assistance
  • amenity
    meal preparation
  • amenity
    social support

FAQ

What types of services do you offer, and what is the quality of care provided by your agency?

We offer nursing, healthcare, and support services for individuals in need of care in their homes or in a healthcare facility. Our services include personal care, medication management, wound care, palliative care, and more. We strive to provide high-quality care by employing experienced and qualified healthcare professionals and by providing ongoing training and support to our staff.

How do you select and train your healthcare professionals, and what qualifications and experience do they have?

We have a rigorous recruitment process that includes background checks, reference checks, and interviews. We also require our staff to have the appropriate qualifications and experience for their role. We provide ongoing training and support to ensure that our staff are up-to-date on the latest healthcare practices and techniques.

What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?

We take into account the needs and preferences of our clients when matching them with a caregiver. We also consider the skills and experience of our staff to ensure that they are well-suited to the needs of the client. We believe that communication and trust are key to a successful caregiver-client relationship, and we work to foster these qualities between our staff and clients.

What is your pricing structure, and are there any hidden fees or costs I should be aware of?

Our pricing structure varies depending on the type and level of care needed. We provide transparent pricing and do not have any hidden fees or costs. We are happy to discuss our pricing structure and answer any questions you may have about the cost of our services.

How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?

We take complaints, issues, and emergencies seriously and have a dedicated team to handle these situations. We encourage our clients and their families to communicate any concerns they may have so that we can address them promptly. We provide 24/7 support to our clients and their families, and we work closely with healthcare professionals to ensure that our clients receive the best possible care.