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Nurses' Agencies & Care Agencies

Interserve Healthcare, Nursing Agency - Leeds

Interserve Healthcare is a nursing agency located in Leeds, England. They specialize in providing healthcare services through their team of trained nurses and care professionals. As one of the leading nurses' agencies and care agencies in the area, they are committed to providing high-quality healthcare and medicine services to their clients.

Introduction to Interserve Healthcare, Nursing Agency Leeds

Interserve Healthcare is a well-established nursing agency in Leeds, England. The company has been providing high-quality healthcare services for over 25 years. They specialize in providing nurses and care assistants to hospitals, care homes, and individuals who require care at home. What makes Interserve Healthcare unique is their commitment to providing personalized care that meets the unique needs of each patient.

Services & Products

Interserve Healthcare offers a wide range of services that include nursing care, personal care, respite care, and end-of-life care. They provide skilled nursing services for patients with complex health needs, as well as non-medical care services for those who require assistance with daily activities. The company also offers training and development programs for their staff to ensure that they are always up-to-date with the latest healthcare practices.

Location

Interserve Healthcare is located in Arena Point, Merrion Way, which is in the heart of Leeds city center. The area is known for its vibrant atmosphere, with a range of shops, restaurants, and entertainment venues. The company is easily accessible by public transportation, with the Leeds train station just a few minutes' walk away. The three nearest public transportation options are Leeds train station (0.2 miles), Leeds bus station (0.4 miles), and Leeds coach station (0.5 miles).

Benefits

Interserve Healthcare is committed to providing high-quality care that meets the unique needs of each patient. They have a team of experienced and qualified nurses and care assistants who are dedicated to providing personalized care that promotes independence and dignity. The company also offers competitive rates and flexible working hours for their staff, which ensures that they are able to attract and retain the best talent in the industry.

Good to know

Customers should be aware that Interserve Healthcare is a regulated nursing agency that adheres to strict standards of care. They are registered with the Care Quality Commission (CQC) and are regularly audited to ensure that they are providing high-quality care that meets the needs of their patients.

Reviews

Customers have given Interserve Healthcare positive reviews for their exceptional service and compassionate care. They have praised the company for their professionalism, responsiveness, and flexibility. Many have also commented on the quality of care provided by the company's nurses and care assistants, stating that they are knowledgeable, caring, and attentive to their needs.

Amenities

  • amenity
    24-hour care
  • amenity
    home visits
  • amenity
    private nursing
  • amenity
    respite care
  • amenity
    companionship
  • amenity
    care planning
  • amenity
    medication administration
  • amenity
    personal care
  • amenity
    mobility assistance
  • amenity
    domestic assistance
  • amenity
    shopping assistance
  • amenity
    meal preparation
  • amenity
    social support

FAQ

What types of services do you offer, and what is the quality of care provided by your agency?

We offer a range of healthcare services, including nursing care, complex care, home care, and palliative care. Our agency is committed to providing the highest quality of care to our clients, and we ensure this through extensive training, regular evaluations, and ongoing support for our healthcare professionals.

How do you select and train your healthcare professionals, and what qualifications and experience do they have?

We have a rigorous selection process for our healthcare professionals, which includes interviews, reference checks, and background checks. Our healthcare professionals have a range of qualifications and experience, including registered nurses, healthcare assistants, and support workers. We provide ongoing training and support to ensure they are equipped with the skills and knowledge needed to provide the best care to our clients.

What is your process for matching caregivers to clients, and how do you ensure compatibility and trust between them?

We carefully match our caregivers to our clients based on their specific needs, preferences, and personalities. We take into account factors such as the caregiver's experience, skills, and availability. We also ensure that our caregivers and clients have a chance to meet and get to know each other before starting care. We believe that trust and compatibility are essential to providing high-quality care, and we work hard to build strong relationships between our caregivers and clients.

What is your pricing structure, and are there any hidden fees or costs I should be aware of?

Our pricing structure varies depending on the type and level of care needed. We provide transparent pricing and do not have any hidden fees or costs. We also offer free assessments to help determine the level of care needed and provide an accurate quote.

How do you handle complaints, issues, or emergencies, and what support can I expect from your agency in these situations?

We take any complaints, issues, or emergencies very seriously and have a dedicated team available 24/7 to handle these situations. We encourage clients and their families to contact us immediately if they have any concerns. We will work quickly to address the issue and provide support and assistance where needed. We are committed to ensuring that our clients receive the highest level of care and support at all times.

Reviews

  • Linda Dudek

    I have worked a an RGN for Interserve for approx 5 months now and I am loving the work its varied and nice to be able to spend time properly caring for the clients, getting to know them and their families and being able to make a difference by ensuring the client is happy and fulfilled too. Sometimes working alone others with a carer, it's never routine or dull.

    28-05-2020