insight6 - Ian Sadler CXD
Insight6 Ian Sadler CXD is a company based in York, England that specializes in Environmental Abatements and Energy & Resources. Their focus is on providing high-quality solutions to their clients in these areas.
Introduction to insight6 Ian Sadler CXD
Insight6 Ian Sadler CXD is a customer experience consultancy company located in York, England. The company was founded with a vision to help businesses improve their customer experience by identifying areas of improvement and providing solutions. What makes this company unique is their experienced team of professionals who are dedicated to delivering results through a data-driven approach.Services & products
Insight6 Ian Sadler CXD offers a range of services to help businesses improve their customer experience. Their services include customer experience assessments, employee engagement surveys, mystery shopping, and customer journey mapping. They also offer training and development programs to help businesses implement the necessary changes.Location
Insight6 Ian Sadler CXD is located in Strensall, a village located north of York. The area is known for its beautiful countryside and historic buildings. Strensall is home to several businesses, including restaurants, cafes, and shops. The nearest public transportation options are the Strensall Bus Stop, which is a 5-minute walk from the office, the York Train Station, which is 6 miles away, and the York Bus Station, which is 5.5 miles away.Benefits
Customers should choose Insight6 Ian Sadler CXD because of their expertise in customer experience and their commitment to delivering results. They take a data-driven approach to identify areas of improvement and provide tailored solutions to meet the specific needs of their clients. The company has a proven track record of success and has received positive feedback from their clients.Good to know
Customers should be aware that Insight6 Ian Sadler CXD specializes in customer experience and does not offer services related to environmental abatements or energy and resources.Reviews
Insight6 Ian Sadler CXD has received positive reviews from their clients. Clients have praised the company for their professionalism, expertise, and the results they have achieved. One client said, "Insight6 Ian Sadler CXD helped us to improve our customer experience and increase customer satisfaction. Their team of professionals was knowledgeable and easy to work with."FAQ
What types of environmental abatements does your company specialize in?
We specialize in a variety of environmental abatements, including asbestos removal, lead paint removal, mold remediation, and hazardous material removal. Our team is fully trained and experienced in handling these types of projects.Can you provide examples of projects similar to what I need to be done?
Yes, we can provide examples of similar projects we have completed in the past. Please let us know the specific details of your project, and we will be happy to provide relevant examples.How long does the abatement process typically take?
The length of time for the abatement process depends on the specific project and its scope. We will provide you with a detailed timeline and schedule for the project during the planning and preparation phase.What measures do you take to ensure the safety of your workers and the environment during abatement?
We take a variety of safety measures to protect our workers and the environment during abatement, including wearing protective gear, using specialized equipment, and following strict protocols for disposal of hazardous materials. Our team is fully trained and certified to handle these types of projects safely and efficiently.What certifications and licenses does your company hold in environmental abatement?
We hold all relevant certifications and licenses required for environmental abatement, including asbestos removal and hazardous material handling. Our team is fully trained and certified to handle these types of projects safely and efficiently.Reviews
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Mike Gee
We used Insight6 to obtain customer perception feedback. Ian's expertise was fantastic throughout, from establishing our needs and desired outcomes to providing an accessible survey and detailed feedback. Ian's coaching style was always friendly, encouraging and thorough. When providing the feedback results, Ian presented them in a very insightful and helpful manner - easily understandable and digestible. It was particularly great to see how beneficial the feedback was to all of our team. Having the open discussion and action recommendations helped to see how the feedback can have an impact on the business going forward, which ultimately was our reason for carrying out this exercise.
28-04-2023
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Matthew Tritton-Hughes
The meetings were informal and also informative. Ian explained the importance of the customer journey and also how important customer reviews are as a way of marketing along with building strategy with the information. Ian also helped with bouncing ideas and offered a road map to start my business.
28-02-2023
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Stillingfleet Lodge Nurseries
Lots of encouragement to try new things and to refresh what we have in place already, very useful time spent with Ian
28-02-2023
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Ben Porter
Ian asked my insightful questions which helped me gain an outside perspective on my project. He held me accountable for my actions and reminded not to overcomplicate things. He also made an introduction to someone who had experience with a similar project, who kindly took me through their process which saved me many hours of trial and error.
28-02-2023
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Cheryl Aird
Great support and love the assignments
28-10-2022
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Jonathan Telfer
Ian developed a bespoke marketing campaign for us; increasing visibility and aiding our niche market penetration programme. He was knowledgeable and flexible. We cannot recommend him highly enough. We shall look to use his expertise again. Thank you Ian
28-10-2022
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Alessandro Caruso
What a professional experience from start to finish. Ian clearly explained the customer survey process by video call and then followed up via email. He was in regular contact to let us know how the surveys were progressing and put together a clear and concise report with the results at the end. Highly recommended!
28-07-2022
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Cheryl Aird
Positive: Quality
28-06-2022
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Liz Turpin
We used Ian Sadler after he was referred on Linkedin for our customer survey. Ian was patient, knowledgeable and guided me through the process as I'd never done this before. He made suggestions on the questions and options. he set up the system and sent out the surveys. He was in contact with me through the processes giving me advise on my next steps. We received some really insightful feedback from clients, that have helped us to change our processes and give our clients better service. I would highly recommend Ian and his company if you are looking to perform surveys
28-05-2022
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Hellen Tordoff
For me, poor customer service is a real bugbear, so I was delighted when Ian asked my company to be part of the insight6 2021 professional journey project. I can fully recommend the service and report we received from Ian and looking forward to working with him the future.
28-05-2022
