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Package Lockers

InPost UK Limited

InPost UK Limited is a company based in Hemel Hempstead, England. They specialize in providing package lockers, as well as warehousing and storage solutions.

Introduction to InPost UK Limited

InPost UK Limited is a company that offers innovative solutions for package delivery and storage. The company was founded in Poland in 2006 and has since expanded to several countries, including the United Kingdom. What makes InPost unique is their use of automated package lockers, which allow customers to pick up and drop off packages at their own convenience.

Services & Products

InPost's main service is their package lockers, which are located in various locations across the UK. Customers can use the lockers to send and receive packages at any time of the day or night. In addition, InPost also offers warehousing and storage solutions for businesses.

Location

InPost UK Limited is located in Hemel Hempstead, a town in Hertfordshire, England. The area is known for its business parks and industrial estates, with many companies in the logistics and distribution industries located nearby. The closest public transportation options to InPost are the Apsley railway station (1.5 miles away), the Hemel Hempstead railway station (2 miles away), and the Hemel Hempstead bus station (2.5 miles away).

Benefits

Customers should choose InPost UK Limited because of their innovative package delivery solutions. With the use of automated lockers, customers can easily send and receive packages at their own convenience, without having to worry about delivery times or missed deliveries. In addition, businesses can benefit from InPost's warehousing and storage solutions, which are cost-effective and efficient.

Good to Know

Customers should be aware that the package lockers have size restrictions, so it is important to check the dimensions of their packages before using the lockers. In addition, customers should make sure to follow the instructions provided by InPost to ensure a smooth and hassle-free experience.

Reviews

Customers have generally been satisfied with InPost's services, praising the convenience and ease of use of the package lockers. Some customers have reported issues with the size restrictions of the lockers, but overall, the company has received positive reviews for their innovative solutions.

Amenities

  • amenity
    security camera
  • amenity
    access code
  • amenity
    temperature control
  • amenity
    delivery notification
  • amenity
    tracking system
  • amenity
    insulated compartment
  • amenity
    lockable door

FAQ

What types of packages can be stored in your lockers?

We can store a wide range of packages in our lockers, including small parcels, large parcels, and even groceries. Our lockers are designed to accommodate different sizes and shapes of packages, so you can be sure that your items will fit inside.

How do your lockers ensure package security?

Our lockers are equipped with state-of-the-art security features that ensure the safety of your packages. Each locker is accessed using a unique code that is sent to the recipient's mobile phone or email address. Once the code is entered, the locker can be opened and the package retrieved. Our lockers are also monitored 24/7 by CCTV to prevent theft and unauthorized access.

What is the process for accessing and retrieving packages from the lockers?

The process for accessing and retrieving packages from our lockers is very simple. Once your package has been delivered to the locker, we will send you a unique code that you can use to open the locker and retrieve your package. You can access the locker at any time that is convenient for you, and there is no need to wait for a delivery driver or visit a post office.

Can you customize locker configurations and sizes to fit our specific needs?

Yes, we can customize our locker configurations and sizes to fit your specific needs. We understand that different businesses have different requirements when it comes to package storage and delivery, and we are happy to work with you to create a solution that meets your needs. Our team of experts can help you design and install a custom locker system that is tailored to your business.

Do you offer any additional services, such as package tracking or delivery notifications?

Yes, we offer a range of additional services to help you manage your packages more efficiently. We provide real-time package tracking, so you can keep track of your deliveries from start to finish. We also offer delivery notifications, which can be sent to your mobile phone or email address to let you know when your package has been delivered to the locker. These services are designed to give you peace of mind and help you stay on top of your package deliveries.

Reviews

  • B Scarfe

    Can’t get hold of anyone and they lose parcels.

    22-05-2023
  • Euan Gilchrist

    20-05-2023
  • Dan Cross

    If you thought Evri was bad, wait until you use InPost. Lockers aren't emptied for days on end (10+ days isn't out of the question), emails aren't replied to. And then, when they do actually deliver your item, there's a good chance you'll receive someone else's! The fact there's an InPost lost and found group on Facebook with nearly 8,000 members says it all

    19-05-2023
  • Jeff R

    InPost - beware! Extremely poor! Absolute shower of the proverbial ****!!! Purchased £114 worth of Hornby steam engine from seller on ebay which he sent in a cardboard box approx 400 x 200 x 250mm. Received all of the usual 'parcel is on the way', 'we have your parcel' etc. but InPost failed to send the email which said 'we are currently screwing you over'. We eventually received a grey polythene postal bag, bearing barcoded, professionally printed labels that stated the correct tracking number but also labels bearing the names Yodel, InPost & CitySprint. Inside the plastic bag (quick re-cap - a box was sent) we found a pair of girls sandals, size 6, in pink, in a worn/used condition. Naturally, we contacted the seller - who immediately thought we were trying it on, don't blame him, we would too! Ebay involved in a resolution that is yet to happen, seller trying to get answers from InPost but is getting 'We are extremely busy at this time'. After a lot of searching on the InPost web site, we found a clause that basically says that InPost can open any parcel for inspection & accepts no responsibility for damage or loss. Reading other posts on the web, InPost lockers can take more than one parcel, so send a parcel, open a locker & if you fancy what's inside, help yourself. If you're old enough to remember, it's a modern version of Take Your Pick! Naturally, any tracking system shows a completed delivery, as the correct tracking number is on the bag that we received. The simple answer would be to obtain a copy of the photograph taken as the delivery driver was handing over a grey plastic bag to my wife - but applying for such proof online results in a screen message to say that there is high demand at the moment & delays are likely. Hmmm!, Let me guess, long enough delays for claims to exceed a time limit - what, me, cynical????! If this is down to dodgy locker users, it's an InPost problem as their lockers allow theft. If this is not down to lockers but more down to unscrupulous InPost employees, it's an InPost problem as they employ thieves. Make no mistake, the loss of property in any carrier system is theft, initially or eventually - valuable items sent do not merely vaporise, even if they are found in a depot at a later date, where do they end up? Lost an iPad? No one will throw that away when it turns up weeks after the event. The excuse that 'all carriers are the same' is no excuse & certainly not an advert or recommendation.

    26-04-2023
  • Tomasz Chudzik

    26-04-2023
  • David Crump

    Very bad company and customer service to. It say it was delivered. Funny that as I was in all day and no one came. The delivery driver must of had it away. Never use them if I'm posting something. Doggy company. No good phoning then as u just get a robot.

    26-04-2023
  • Qaes Mujawar

    unfortunately I can't give 0 stars as that what this useless company deserves. the website functions like its been designed by a 5 year old. most of the times it doesn't work. contacted customer services to point out the obvious problems that occur when using site and they recommended I use another company. I reccomend everyone uses another company. Hopefully this company goes bust and gets bought out by people that know how to run a business as they have lockers in great locations.

    26-03-2023
  • Heena Dabasia

    26-03-2023
  • Jagoda Tąta

    The worst experience with delivery services ever, even worse than Royal Mail. In comparison to polish Inpost, they couldn't come up with an idea to inform the receiver that the parcel cannot be delivered to the chosen locker not even saying about trying to place it in another closest locker. Totally not recommended.

    26-03-2023
  • Hannah Dorking

    They don’t even deserve one star. They have lost every parcel I sent they need to be shut down. I paid for insurance on all my parcels they lost. I’ve contacted trading standards as this company needs shutting down!!!

    26-02-2023