Jewelry Stores, Jewelry Repairs

Infinity Jewellers

Infinity Jewellers is a jewelry company based in Caterham, England. They specialize in jewelry stores, jewelry repairs, and shops & shopping. With a commitment to quality and customer satisfaction, Infinity Jewellers offers a wide range of beautiful and unique pieces to suit any taste and budget. Whether you're looking for a special gift or just want to treat yourself, Infinity Jewellers is the perfect destination for all your jewelry needs.

Introduction to Infinity Jewellers

Infinity Jewellers is a family-owned jewelry store located in Caterham, England. Established in 1995, the company has been providing high-quality jewelry and exceptional customer service for over 25 years. Infinity Jewellers is unique because they offer a wide variety of services, including custom design, repairs, and appraisals, all done in-house by their team of experienced jewelers.

Services & Products

Infinity Jewellers offers a vast selection of jewelry, including engagement rings, wedding bands, necklaces, bracelets, and earrings. They also provide custom design services, allowing customers to create one-of-a-kind pieces. In addition, they specialize in jewelry repairs, ranging from simple fixes to complex restoration work. Infinity Jewellers also offers appraisals to ensure that customers' jewelry is properly valued and insured.

Location

Infinity Jewellers is located in the heart of Caterham, a lively town known for its charming high street and beautiful green spaces. The area is home to a variety of shops, restaurants, and cafes, making it a popular destination for locals and visitors alike. The store is conveniently located near several public transportation options, including Caterham Railway Station, which is just a 10-minute walk away.

Benefits

Customers should choose Infinity Jewellers because of their commitment to quality and customer service. The team at Infinity Jewellers takes pride in their work and will go above and beyond to ensure that customers are satisfied with their purchase or service. They offer competitive pricing and a wide selection of jewelry, and their in-house services allow for quick turnaround times.

Good to Know

Customers should be aware that Infinity Jewellers is closed on Sundays and Mondays. Additionally, custom design and repair work may take longer than standard jewelry purchases, so customers should plan accordingly.

Reviews

Infinity Jewellers has received numerous positive reviews from satisfied customers. Customers praise the store for its exceptional customer service, high-quality jewelry, and expert repairs. Many customers also appreciate the store's in-house services and quick turnaround times.

Amenities

custom design
repair service
engraving
appraisal
online shopping
personalized consultation
credit card payment
discounts
returns policy
free consultation
polishing
resizing
cleaning
watch battery replacement
stone setting
prong tightening
chain soldering
clasp replacement

FAQ

What types of jewelry repairs do you offer?

We offer a wide range of jewelry repairs, including ring resizing, stone replacement, chain repairs, and more. Our skilled jewelers can repair most types of jewelry, including gold, silver, and platinum pieces.

How long does a typical repair take?

The time it takes to repair your jewelry depends on the type of repair needed. Minor repairs such as chain or clasp repairs can usually be done on the same day. Other repairs may take longer, and we will give you an estimate of the time required when you bring in your piece.

Do you offer any guarantees on your repairs?

Yes, we stand behind our work and offer a 30-day guarantee on all repairs. If you experience any issues with your repaired jewelry, bring it back to us, and we will fix it free of charge.

What is your return policy for jewelry purchases?

We offer a 14-day return policy for all jewelry purchases. If you are not completely satisfied with your purchase, you can return it to us within 14 days for a full refund or exchange.

Do you offer warranties or guarantees on your jewelry products?

Yes, we offer a one-year warranty on all new jewelry products. This warranty covers any defects in materials or workmanship. If you experience any issues with your jewelry, bring it back to us, and we will repair or replace it free of charge.

Reviews

Brian Clarke

I have been to Infinity Jewellers Caterham several times for various gifts normally for my wife. There is a large selection of jewellery to choose from. I know nothing about jewellery and I find Natasha very helpful in selecting the perfect gift every time.

07-05-2023
Mat Norris

Very friendly customer service, did a great job on three of my watches, highly recommended 😎

28-04-2023
D S

Natasha at Infinity Jewellers in Caterham is super helpful and always very good at advising what suits you in terms of colour and size. On the last visit, we provided our preferences and she recommended options for us to consider, more than meeting our expectations for this purchase. Would recommend her to everyone, we will be returning again later this year.

28-03-2023
Nikki Giddings

I cannot rate Infinity Jewellers in Caterham highly enough. Not only do they offer a wonderful selection of beautiful jewellery in all price ranges and to suitall pockets, but the customer service they offer is everything you could hope for. Natasha makes you feel immediately welcome and nothing is too much trouble and adds the personal touch to your vist. There is no pressure to buy and she is always happy to give advice. Infinity also offer an excellent repair service on all jewellery and watches. Sometimes if you are very lucky you might have the added pleasure of seeing her beautiful little dog asleep in her bed.

28-02-2023
Massimo Wheeler

Amazing service, very welcoming and professional with great advice for me on something I'm clueless on, been there 3/4 times now and each time has been very good

28-11-2022
LauraJade

I cannot recommend Infinity Jewellers enough- Natasha’s service was absolutely brilliant from helping us to choose our wedding rings making sure we had the design we wanted absolutely perfect! I cannot speak highly enough about her service it really is a pleasure to speak to her! Our rings were absolutely perfect and look amazing!

28-09-2022
wendy bedford

Natasha is a really lovely person and really gives the best service. We purchased a beautiful diamond ring and she advised about cleaning provided all certification. We also purchased a signet ring for my husband that he sadly lost in the sea on holiday an Natasha was so helpful providing a detailed description and receipt for the insurers. A really lovely lady and a wonderful selection of jewellery with a personal touch. Natasha also sorted out some broken jewellery for us. Nothing is too much trouble would recommend 100 per cent

28-08-2022
Morgan Bashford

Very loyal service provided. I have shopped here for many years and always leave with a smile, there’s zero pressure to make a purchase - but you will always find yourself leaving with Gem’s 😂

28-06-2022
Liam Aherne

Great range of jewellery in top end to lower end budget. Wonderful quality and of course looks great on. The manager is very helpful nothing is too much trouble for her. I can’t recommend this shop enough!

28-06-2022
C M-T

Highly recommend Natasha & Infinity Jewellers. I needed my sons watch engraved urgently for his 18th birthday present. It was ready for me to collect within 2 days. Natasha went above and beyond to make sure It was ready in time, she's professional, friendly and clearly knowledgeable about jewellery. I'm in the process of having my engagement ring re-set and Natasha couldn't be more helpful. If you want beautiful and unique jewellery along with great customer care this lovely shop is a must!

28-06-2022