Inclusion Thurrock IAPT
Inclusion Thurrock IAPT is a mental health services provider located in Grays, England. They offer healthcare and medicine services to individuals in need of mental health support.
Introduction to Inclusion Thurrock IAPT
Inclusion Thurrock IAPT is a mental health service provider located in Grays, England. The company was founded with the purpose of providing affordable and accessible mental health services to the local community. What makes this company unique is their commitment to offering evidence-based treatments and their focus on improving the overall well-being of their patients.Services & products
Inclusion Thurrock IAPT offers a range of mental health services, including cognitive behavioral therapy, counseling, and group therapy. They also provide workshops and educational sessions on various mental health topics. Customers can receive free treatment for common mental health conditions, such as anxiety and depression.Location
Inclusion Thurrock IAPT is located in the Thurrock Health Centre on High Street in Grays. The area is a bustling hub of activity, with a variety of shops, restaurants, and businesses nearby. Public transportation is easily accessible, with the Grays train station and several bus stops within walking distance.Benefits
Customers should choose Inclusion Thurrock IAPT because of their commitment to evidence-based treatments and their focus on the overall well-being of their patients. They offer affordable and accessible mental health services to the local community, and their team of experienced professionals is dedicated to providing the best possible care to their patients.Good to know
Customers should be aware that Inclusion Thurrock IAPT is primarily a self-referral service, meaning that patients can refer themselves for treatment without a GP referral. However, they also accept referrals from GPs and other healthcare professionals.Reviews
Customers have praised Inclusion Thurrock IAPT for their friendly and supportive staff, as well as the effectiveness of their treatments. Many have reported significant improvements in their mental health after receiving treatment from the company.Amenities
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counseling -
therapy
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psychotherapy
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medication management
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group therapy
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psychiatric evaluation
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crisis intervention
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support services
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wellness program
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telehealth
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mindfulness
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cognitive behavioral therapy
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psychoeducation
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relaxation techniques
FAQ
What specific mental health services do you offer?
We offer a range of mental health services including cognitive behavioral therapy, counseling, and guided self-help.Is your staff licensed and accredited in mental health services?
Yes, all of our staff are licensed and accredited mental health professionals.What is the cost of your services and do you offer insurance or payment plans?
Our services are free of charge for people who live in Thurrock and are registered with a Thurrock GP. For those who are not registered with a Thurrock GP, there may be a fee. We do not currently offer insurance, but we do offer payment plans for those who need them.How long is the typical wait time for an appointment?
Our wait times vary, but we aim to offer an initial appointment within two weeks of referral.Do you offer teletherapy or in-person sessions, and what precautions do you take for in-person sessions during the pandemic?
We offer both teletherapy and in-person sessions. For in-person sessions, we take precautions such as requiring masks, social distancing, and regular cleaning of our offices. We also offer teletherapy as an option for those who prefer it.Reviews
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Angela Crystal
28-03-2023
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m l
28-03-2023
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Bradley Stokes
Viki was extremely helpful and supportive, she provided me with a safe space every week and I will not forget the positive impact our work had on my life during these difficult times. Thank you!
28-02-2023
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Meg Jones
28-05-2022
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Andrei Daniel
They are making a big impact on peoples life's! They did for me for sure! Thank you Mr. S and Mr. M. Excellent Customer service and passion for the cause. I only have words of encouragement for this service.
28-05-2022
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Michael
Waiting over 2 months rung up and was told I have to wait another 4 months joke considering when I started would be between 10 to 12 weeks before seen just tell the truth
28-05-2022
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Joe Williams
Every time I've spoken with you I have told you about my issue with withheld numbers. With nuisance callers calling on withheld numbers causing me to have panic attacks... every time you call on a withheld number my mental situation gets worse. Aren't you guys supposed to have a positive impact? Instead, you emulate the same thing that's messing me up in the first place, or in yesterday's case, didn't call at all... after leaving work early expecting a long call, I've just ended up losing out on money for no reason. Once I've spoken to someone properly I might change my review... but while I'm being put in this panicked state over and over by you, I just with I could rate lower.
28-05-2021
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Catherine Lee
Similar experience to person before me - K_pluck. The first phone call was lovely from where the receptionist arranged a therapist to call me the same day. The receptionist was very considerate and you could tell she had training. It takes a lot to speak about your troubles to someone especially when you have to condense it into a couple of minutes to someone you've spoken to for under a minute. Unfortunately, I had to take my dog to the vet at the time the therapist called me so I called back to arrange a another phone appointment today. This time the experience was the complete opposite. It was clear the receptionist had no training on how to communicate with anyone sharing hard feelings. Although she wasn't rude, she was abrupt, displayed no empathy, short and responded with asking "so what's the call for, is it depression or anxiety orrr?" Her responses come across very insensitive. When she answered the phone I was in the middle of explaining what the situation was when she interrupted with "whats your surname?" No tact at all... This service is a great concept and thank you for everyone that's apart of it I'm sure you've helped so many but please, I can't stress enough how important it is that the receptionists are trained on how to speak to anyone that calls in. It took a lot for me to make that call, sharing any difficult feelings can make someone feel very vulnerable and what causes people to not speak up is experiences like what I had today. My mum is terminally ill so it can feel very easy to feel hopeless and that phone call just made me feel worse. As I say, she wasn't rude & the reason I'm writing the review is in the hope someone from management address's this and removes the receptionist from answering any more phone calls until she's had more training as it would be a massive shame if anyone else was put of this service resulting in them suffering in silence and not benefiting from everything Inclusion Thurrock has to offer.
28-05-2021
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Natalie Choi
28-05-2020
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joanne randall
I recieved letter today about an appointment that i was never ever told about now i have go thro the whole process again great that you let people who need help actually do that
28-05-2020
