Inchcape Toyota Guildford
Inchcape Toyota Guildford is a Toyota dealership located in Guildford, England. They offer a wide range of services including light bulb supplies, paint manufacturing, railroad ties supplies, and towing equipment provision. They also specialize in manufacturing and fabrication, building and construction, and cars, boats, and motorcycles. Inchcape Toyota Guildford is dedicated to providing high-quality products and services to their customers.
Introduction to Inchcape Toyota Guildford
Inchcape Toyota Guildford is a car dealership that has been in business for over 20 years. They have a long-standing reputation for providing high-quality Toyota vehicles and excellent customer service. What makes this company unique is their commitment to ensuring that every customer is satisfied with their purchase and experience at the dealership.Services & products
Inchcape Toyota Guildford offers a wide range of services to their customers. They have a large inventory of new and used Toyota vehicles, and their sales team is knowledgeable and helpful in finding the perfect car for each customer's needs. They also provide financing options and maintenance services for their vehicles.Location
Located in the Slyfield Industrial Estate in Guildford, Inchcape Toyota Guildford is surrounded by many other businesses in the manufacturing, fabrication, and construction industries. The area is easily accessible by public transportation, with the closest options being the Bus Stop at Moorfield Road (2-minute walk), the Woodbridge Road Bus Stop (10-minute walk), and the Guildford Train Station (30-minute walk).Benefits
Customers should choose Inchcape Toyota Guildford because of their excellent customer service, extensive inventory of Toyota vehicles, and commitment to customer satisfaction. Their sales team is knowledgeable and helpful, and their maintenance services ensure that each vehicle is in top condition.Good to know
Customers should be aware that Inchcape Toyota Guildford specializes in Toyota vehicles and may not have as wide of a selection of other car brands. However, their commitment to customer satisfaction and high-quality vehicles make them an excellent choice for those in the market for a Toyota.Reviews
Customers have praised Inchcape Toyota Guildford for their excellent customer service, knowledgeable sales team, and high-quality vehicles. Many have said that they would recommend the dealership to others in the market for a Toyota.Amenities
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free delivery -
online shopping
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online ordering
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high-quality paint
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competitive pricing
FAQ
What are your financing options?
We offer various financing options for our customers, including leasing and financing through Toyota Financial Services. Our financing options are designed to fit your budget and needs. Please visit our dealership or website for more information.Do you offer any maintenance or repair services?
Yes, we offer maintenance and repair services for Toyota vehicles. Our certified technicians are trained to perform a wide range of services, from oil changes to major repairs. We also offer genuine Toyota parts and accessories. Please visit our dealership or website to schedule a service appointment.Do you have experience towing cars, boats, and motorcycles?
Yes, we have experience towing cars, boats, and motorcycles. Our dealership offers towing equipment and services for our customers. Please contact us for more information.Can you provide references or testimonials from previous customers?
Yes, we can provide references or testimonials from previous customers. We take pride in our customer service and strive to provide the best experience possible. Please visit our dealership or website to read our customer reviews.How do you handle delivery and shipping of railroad ties?
We are not a railroad ties supplier and do not handle delivery or shipping of railroad ties. We specialize in Toyota vehicles and related services. Please refer to a railroad ties supplier for any delivery or shipping inquiries.Reviews
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Onyinye Umeh
Got an excellent service from David and Sam. It was a good experience.
24-05-2023
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Steve Devall
I picked up my new car on Friday afternoon with help from James. , and I must say the service I received was first class .
23-05-2023
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David Baker
Always get terrific service from Inchcape Toyota Guildford.
23-05-2023
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S M
Very good customer service and very helpful staff
23-05-2023
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Dixon Hunter-Barker
Where to begin... I posted a far more detailed response to Inchape themselves, and have removed the sales assistance name from this review, but here are the key points - Please do read the second paragraph: 1.Was intially told my O.S front shocks were 'weeping'. When I received the video this became 'leaking, very badly' and commanded a red mark on the report. When questioned they seemed confused which was correct. 2.Found out via the video - after the phone call - that my aircon has 'leaky pipes'. They tried to charge me £60 for an aircon refresh though despite the system not apparantly operating. 3.Was told I owed an extra £41 due to my service plan payments stretching to July and I'd had the service early. 1 + 2. This is the REAL SHOCKER - no pun intended. Unsure about this diagnonsis of my 'leaky' and/or 'weeping' shocks I called and found another authorised Toyota dealer. I also mentioned about the aircon. They watched the video from Guildford Toyota and blew this up much larger and had 3 members of staff including mechanics look at it. At no point could any leaking shocks be seen. They kindly took the car on the ramp and examined it. They told me it was bone dry and told me to also check, which I did and there appeared to be zero signs of a leak. One of the mechanics even questioned whether Guildford Inchape had sent me the correct video as he pointed in when watching the video through several times there was zero evidence of a leak. As expected the same went for the aircon pipes - NO LEAK. They apologised profusely on behalf of Toyota, even though they have no association with the Guildford office. 3. While more minor, I called the service company EMAC who told me the Guildford representative was incorrect and the £41 came from the VAT not added on correctly from the initial plan setup by Inchape. I spoke to another EMAC colleague who determined this was definitely the case and no other payments where due from my account and the £41 was actully for VAT. I've used Inchape Sandhurst prior to this and they have generally been great, not so with this Guildford branch. The inconsistencies about a potentially dangerous issue which amounted to nothing is incredibly worrying. If it was just one issue I could understand but two issues plus the payment nonsense shouldn't filll anyone with confidence.
19-05-2023
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Elaine Cory
I have no problem with the staff at the dealership always very helpful. I believe there is a problem within the toyota organisation as no one seems to know where the hard top and liner is. This is coming from Truckman and when i spoke to them they said they do not know of any outstanding orders. So far the vehicle has met all expectations. and on previous experience of toyota products i have had no bad experiences.
19-05-2023
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SERGHEI P.
Today we went to Toyota to collect our new car, and the service we've got was at the high level 👍 Toyota has lots of different cars and options for you depending on your needs. Definitely can recommend to visit Toyota Inchcape 👍. Thanks NEIL!!
19-05-2023
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Gillian Cotton
Service was completed efficiently and in a timely way. They also helped me in my enquiry of getting a slightly larger car as my husband is ill and finds my car a little low so difficult to get in and out of.
19-05-2023
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Michael Roberts
19-05-2023
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L N
Inchcape Toyota Guildford. Nice Corolla but trade in for my car undervalued and confusing price presentation. Bought a Corolla. Hybrid system is good, car seamlessly switches fuel source EV / petrol. My own car was undervalued at trade in. Excellent condition, desirable model. Was offered less than ‘suggested Dealer price.’ I realise companies have their targets and commission structure, naturally want to keep the price low for trade in and their sales car high. Dan, manager said he’d ‘make a couple of calls…’ to see if he could help with price. Came back with a confusing list of prices which involved upselling for customer to buy another accessory in order to offer more for trade in. I was already buying a dash cam and paying asking price for the Corolla, didn’t need more expense. Eventual price offered was still below par. Admin hiccup, given wrong service details in an old looking service book but got rectified eventually. Receptionists helpful when I arrived and showroom bright. Without prejudice, this is my experience.
19-05-2023
